This area focused on a rationale for why a government or an agency should consider connecting to the Internet. Some states paid very close attention to this topic and this was reflected in the specifics of their policies. Policy makers who envisioned both the pitfalls and the potential productivity enhancements of Internet-based services were better able to articulate why a given restriction, freedom or measure might be necessary. Most policies sought in some fashion to explain why the Internet was a "good thing." Education, research, and better communication were the most often cited reasons for connecting to and using the Internet. The more comprehensive policies took the time to explain both the benefits and costs associated with Internet use. In short, the policy makers who thought through and then explained what the Internet could be used for seemed to have also developed more comprehensive and useful policies. These policies strike a balance between micro and macro management. They explain reasons for connecting to the Internet and examine connectivity in the light of both pluses and minuses.