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Bridging the Enterprise: Lessons from the New York State-Local Internet Gateway Prototype

Abstract

Acknowledgments

Executive Summary

Chapter One: Project Overview

Chapter Two: The New York State-Local Internet Gateway Prototype Design

Chapter Three: The Project Approach

Chapter 4: Findings, Conclusions, and Recommendations

Appendix A: Illustrations of the Gateway Prototype

Appendix B: Project Participants

Appendix C: Field Test Data Summaries

Appendix D: New York State-Local Internet Gateway Prototype Interview Protocol
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Appendix C: Field Test Data Summaries

Technology problems encountered

(1= never encountered, 7= encountered very often)

Questions
 
Mean rating
 
Gateway Prototype was down when I wanted to use it
 
1.48
 
Lacked ready access to the internet from my desk
 
1.36
 
Lacked online access to a printer from my desk
 
1.40
 
Telecommunications speed at my desk was too slow
 
1.82