Bridging the Enterprise: Lessons from the New York State-Local Internet Gateway Prototype:

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Bridging the Enterprise: Lessons from the New York State-Local Internet Gateway Prototype

Acknowledgments

Executive Summary

Chapter One: Project Overview

Chapter Two: The New York State-Local Internet Gateway Prototype Design

Chapter Three: The Project Approach

Chapter 4: Findings, Conclusions, and Recommendations

Appendix A: Illustrations of the Gateway Prototype

Appendix B: Project Participants

Appendix C: Field Test Data Summaries

Project participants by type of organization and type of contribution
Prototype functions and percentage of field testers with access to each
Ease of use ratings for specific Prototype functions
General satisfaction with the Gateway Prototype
Technology problems encountered

Appendix D: New York State-Local Internet Gateway Prototype Interview Protocol

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Appendix C: Field Test Data Summaries

Ease of use ratings for specific Prototype functions

(1= very easy, 5= very difficult)

Function	Composite mean rating
Sign-on / Sign out	1.18
Resources -- Locate items	2.28
Contact Directory -- Using searchable map	1.85
Contact Directory -- Using custom search and export	2.14
Contact Repository Application -- Performing data management tasks	2.03
Dog Licensing Application -- Performing transactions and reports	2.07
Parcel Transfer Verification Check Application -- Update and review records	1.22

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© 2012 The Research Foundation of State University of New York