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Bridging the Enterprise: Lessons from the New York State-Local Internet Gateway Prototype

Abstract

Acknowledgments

Executive Summary

Chapter One: Project Overview

Chapter Two: The New York State-Local Internet Gateway Prototype Design

Chapter Three: The Project Approach

Chapter 4: Findings, Conclusions, and Recommendations

Appendix A: Illustrations of the Gateway Prototype

Appendix B: Project Participants

Appendix C: Field Test Data Summaries

Appendix D: New York State-Local Internet Gateway Prototype Interview Protocol
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Appendix B: Project Participants

Advisory Committee members

State government

  • Carmella Carnevale, Customer Relations, NYS Office for Technology
  • Dolores Dybas, Director, Information Systems,NYS Department of Agriculture and Markets
  • Carole Francis, Applied Technology Advisor,Division of Local Govt. Services, NYS Office of the State Comptroller
  • Michele Hasso, Manager, Macros Strategic Services, NYS Office of the State Comptroller
  • Geof Huth, Manager, Records Service, NYS Archives and Records Administration
  • Alan Kowlowitz, Public Technology Analyst, NYS Office for Technology
  • Julie Leeper, Assistant Director of Strategic Policies, Acquisitions and E-Commerce, NYS Office for Technology
  • Charlie Murphy, Assistant Secretary of State for Community Development, NYS Department of State
  • Gene Pezdek, Director of Information Services, NYS Department of Environmental Conservation
  • Thomas Ruller, Associate Programmer Analyst, NYS Department of Education
  • Bruce Sauter, Chief Information Officer and Chief Valuation Strategist, NYS Office of Real Property Services
  • Laurie Savage, Assistant to the First Deputy Secretary of State, NYS Department of State
  • Wendy Scheening, Manager, Information Systems, NYS Department of Agriculture and Markets
  • Gregory Smith, Chief Information Officer, Division of Local Government Services and Economic Development, NYS Office of the State Comptroller

County government

  • Tim Bortree, Chief Information Officer, Monroe County
  • Ed Hemminger, Chief Information Officer, Ontario County
  • Robert Lilly, Information Technology Director (retired), Essex County
  • Kim McKinney, Chief Information Officer, Broome County
  • John Woodward ,County Clerk, Schenectady County

Municipal government

  • Patricia Favreau, Town Clerk, Town of Berne
  • Julie Holcomb, City Clerk, City of Ithaca
  • Kathleen Newkirk, Town Clerk, Town of Bethlehem

Private sector organizations

  • Joe Aiello, Vice President, Northern Publishing, Inc., Digital Towpath Program
  • Carolyn May, Manager, Community Development, Niagara Mohawk, Digital Towpath Program

Professional associations

  • Gregory Benson, Executive Director, NYS Forum for Information Resource Management
  • Thomas R. Bodden, Manager, Research and Information, New York State Association of Towns

University participants

  • Sydney Cresswell, Director, Intergovernmental Solutions Program, Rockefeller College, University at Albany
  • David Landsbergen, Assistant Professor, School of Public Policy and Management, Ohio State University

Photo of Prototype Advisory Committee Members