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Bridging the Enterprise: Lessons from the New York State-Local Internet Gateway Prototype



Appendix D: New York State-Local Internet Gateway Prototype Interview Protocol

Costs

Main Prototype question:
What were the main costs for you to participate in testing the Prototype?

Probes: Time, travel, organizational disruption. Did you have to buy any new equipment or software to participate in the Prototype? Internet access? If yes to any of these or others, ask for specific examples.

Main questions about the future:
If New York had a fully developed G2G portal for all state-local applications, would your organization be able to adapt to it within your existing budgets? If no, what would the expenses be?

Probes:Ask for specifics (not just "new technology" but what kind, for whom, etc).

Main future development question:
If New York initiated a fully developed G2G portal for all state-local applications, how might the development, infrastructure, training, and support be financed? What financing barriers would have to be removed?

Probes: Funding stovepipes; capital spending; long-term vs year by year, etc.