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Bridging the Enterprise: Lessons from the New York State-Local Internet Gateway Prototype



Appendix D: New York State-Local Internet Gateway Prototype Interview Protocol

Data

Main Prototype question:
What data issues did you encounter when you tested the Prototype?

Probes: accuracy, timelines, compatibility across different applications, standard definitions and codes (metadata), data ownership, data sharing with other state and local organizations. Are these problems with other people's data or your data? Ask for specific examples.

Main questions about the future:
How severe do you think these problems would be in a fully developed G2G portal? What could be done to overcome them? Would any particular data issues affect your willingness or ability to use a fully developed G2G portal?

Probes: Ask for examples

Main future development question:
Data quality was a significant challenge in the Prototype development process. What approaches would you recommend to improve data quality in future development?

Probes: Up front data cleansing activities, improve data as part of updates and maintenance, review and re-enter existing data, etc.