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Bridging the Enterprise: Lessons from the New York State-Local Internet Gateway Prototype

Abstract

Acknowledgments

Executive Summary

Chapter One: Project Overview

Chapter Two: The New York State-Local Internet Gateway Prototype Design

Chapter Three: The Project Approach

Chapter 4: Findings, Conclusions, and Recommendations

Appendix A: Illustrations of the Gateway Prototype

Appendix B: Project Participants

Appendix C: Field Test Data Summaries

Appendix D: New York State-Local Internet Gateway Prototype Interview Protocol
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Appendix D: New York State-Local Internet Gateway Prototype Interview Protocol

Opening question


How did each of you approach the testing process? Was our time estimate accurate?

Probes: Did you do it all at once, spread over several sessions, etc. Did you work at the office or at home? Did you bring in anyone else in your office to work with you?