Clarity of Roles and Responsibilities in Government Cross-Boundary Information Sharing Initiatives: Identifying the Determinants
Pardo, T.A., Burke, G.B., Gil-Garica, J. R., and Guler, A.
Proceedings of 5th International Conference on e-Government,
Wed, 21 Oct 2009,
Research has shown that clarity of roles and responsibilities (CRR) influences the effectiveness and
performance of individual organizations as well as cross-boundary or interorganizational group efforts. Role
clarity increases job satisfaction, commitment, and involvement and reduces tension and anxiety among
organizational members, which results in lower staff turnover rates in organizations. In addition, CRR has been
found to enable other important determinants of success in cross-boundary information sharing (CBI), such as
building trust among members of CBI initiatives. However, few studies attempt to understand the determinants of
CRR in a CBI initiative. Using data from semi-structured interviews from eight U.S. state and local government
public health and criminal justice information sharing cases, this paper seeks to fill this gap by examining these
* Copyright The Authors, 2009. All Rights Reserved. No reproduction, copy or transmission may be made without written permission from the individual authors.
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