Critical Success Factors for Capability Assessments
The Right Mix of Participants
Assessing information sharing capability requires specific knowledge and experience. The selection of participants should result in teams with the right mix of knowledge for the situation at hand. It is not necessary (or possible) for every participant to be an expert on every aspect or dimension of capability. What matters is to get the needed expertise by putting together the right team. This team should include program specialists, IT specialists, and program and agency leaders from each participating organization. Collectively, the participants must have knowledge of the program environment, existing systems, and possible future strategies and technologies.