Key features identified by focus group participants include:

• Public meeting agendas and minutes
• Community events calendar
• Department hours, phone numbers, locations, and staff directories
• Profiles of elected officials
• Government program descriptions and qualifications for participation
• Frequently asked questions (FAQs) about municipal departments, events, etc.
• Tourism information
• Municipal news
• A search engine
• Clerk services-especially downloadable forms and applications
• E-mail to officials and staff

The Town of Queensbury Web site lists the date, time, location, and agendas for its Town Board and Planning Board meetings.