Skip to main content
 
Untangle the Web: Delivering Municipal Services Through the Internet

Abstract

Landing Your Government on the Web

Getting Started

Gathering Ideas

Setting Objectives

Identifying Costs

Designing the Site

Implementing the Plan

Managing the Service

Evaluating the Impact

Continuing the Work

Additional Resources

Acknowledgements
print html versionPrint Chapter (html)
print pdf versionPrint Chapter (pdf)
Setting Objectives

Tips from colleagues

  • Choose an objective that's manageable. It's better to start small with an objective that you can deliver successfully.
  • Stick to the objective. Avoid overloading the site with too many extra features that don't help fulfill your main goal.