The benefits of solving your problem or reaching your goal are an integral part of your business case. People want to know how your project will help them. You should identify and discuss the benefits of change. Some typical benefits include reduced costs (perhaps from reducing redundant tasks such as data entry), better decision making at each step of a process (perhaps due to more accurate and timely information), or improved efficiency (thanks to fewer steps to process a transaction). While some benefits can be realized by all participants collectively, it is also important to identify benefits that are specific to each of your stakeholders. Wherever you have numbers or targets for improvement, but sure to include them.