Making Smart IT Choices: Understanding Value and Risk in Government IT Investments
Print Chapter (html)- Chapter 1. The risks of IT innovation in government
- Chapter 2. The analysis and evaluation process
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Chapter 3. Preparing a business case
- Essential elements of a business case
- Problem statement
- A mission or vision statement
- Specific objectives
- Preferred approach
- Expected benefits
- Performance and progress measures
- Risks and ways to address them
- A basic plan of work, timeline, and key milestones
- Project management and staffing
- Cost estimates and funding sources
- Alternatives considered
- Opposing arguments and responses
- Chapter 4. Presenting your business case
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