Return on Investment In Information Technology: A Guide for Managers
Print Chapter (html)Business process analysis and modeling
Business Process Resource Center, University of Warwick, UK http://bprc.warwick.ac.uk/index.html#BPRCTOP.
The Workflow Handbook 2002. Published in association with the Workflow Management Coalition (WfMC) Edited by Layna Fischer. March 2002, 428 pages. ISBN 0-9703509-2-9.
Workflow And Reengineering International Association http://www.waria.com.
Workflow/BRP application vendors: http://www.waria.com/databases/wfvendors-A-L.htm
Business Process Management Journal:
http://www.emeraldinsight.com/bpmj.htm.
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