"In the City of Ithaca, we created a Web-based GIS tool for searching specific property information. On the city's homepage, citizens can select a street address and retrieve the tax parcel number, a description of the type of property, the zone district, a building ID number, the assigned voting district, elected representatives, and designated trash pick-up days. The system also generates maps and a picture of a property.

The original Web site was resisted by elected officials and law enforcement because it included information that they believed might compromise personal privacy and security. As a result, we removed information about owners, property values, and photos of structures on the property that might expose a greater risk of burglary and other criminal behavior. Meanwhile, we enhanced the tool by adding useful information that documents natural areas, historic districts, and neighborhood associations."

• Julie Holcomb
• City Clerk
• City of Ithaca