Consistently share information about e-government initiatives through ongoing project updates with staff, department heads, officials, board members, and constituents. In one town, a board member worked closely with the leaders of the town's departments on a town-wide telecommunications plan. Since each department was interested in getting Internet access and improving phone service, looking at the town's overall telecommunications strategy was the best way to approach the situation. The board member then set up regular meetings with the staff, fellow board members, elected officials, and community representatives to discuss the plan and gather feedback. Through these regular meetings and open discussions departments were able to participate in the planning, development, and implementation of a new townwide resource.