E-management refers to the behind-the-scenes information systems that support the management and administrative functions of government, including data and information management, maintaining electronic public records, and using electronic tools to communicate and work together.

E-management is often slighted because it is mostly invisible to the public. But it is essential to every aspect of e-government. Without it the services, public engagement, and high quality, low cost operations that e-government promises cannot be realized.

New York State localities are using a variety of applications and technologies to transform their operations. The most common include interdepartmental e-mail, budgeting and accounting systems, Intranet-based meeting and scheduling systems, and geographic information systems (GIS). Accounting software, for example, is making work easier for clerks by allowing them to electronically track marriage, dog, and hunting license fee transactions, rather than manually tracking them in a heavy ledger book. Clerks are also streamlining the process for getting meeting minutes approved by disseminating them electronically, rather than copying and sending out printed copies.