While the primary use of records in government is to support and document specific business processes, responsible records managers must also ensure that these records are available for other important uses.
The growing demand for records to be available in electronic form and for direct access to these electronic records is changing the design and management of records access programs.
New technologies such as the Internet make it easy to share information, while data warehousing and data mining can help translate traditional historical analysis into a strategically useful day-to-day planning tool.
CTG and the New York State Archives and Records Administration partnered with National Historical Publications and Records Commission (NHPRC) to develop a set of practical guidelines to support and promote secondary uses of electronic records. Through a combination of best practices and project-based research, the project addressed recordkeeping requirements in the context of the broad spectrum of historical and other secondary uses.
The project produced a guidebook called Opening Gateways: A Practical Guide for Designing Electronic Records Access Programs.