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APPENDIX E: List of Publications

This appendix contains the full citations of all 275 publications reviewed in this study. They are organized alphabetically within type of study.

Comparative studies


Abanumy, A., Al-Badi, A., & Mayhew, P. (2004). An exploration into the accessibility of e-government websites in two GCC countries. Paper presented at the 4th European Conference on e-Government (ECEG), Dublin, Ireland.

Adler, M., & Henman, P. (2005). Computerisation and e-government in social security: A comparative international study: IBM Center for the Business of Government.

Akther, M. S., Onishi, T., & Kidokoro, T. (2005). E-government practice: What one country could learn from other. In M. A. Wimmer, R. Traunmüller, Å. Grönlund & K. V. Andersen (Eds.), Electronic government (Vol. 3591, pp. 145-150): Springer-Verlag Berlin Heidelberg.

Al-Mashari, M. (2007). A benchmarking study of experiences with electronic government. Benchmarking: An international journal, 14(2), 172-185.

Andersen, K. V., Beck, R., Wigand, R. T., Bjorn-Andersen, N., & Brousseau, E. (2004). European e-commerce policies in the pioneering days, the gold rush and the post-hype era. Information Polity, 9(3, 4), 217-232.

Awan, M. A. (2003). E-government: Assessment of GCC (Gulf Co-operating Council) countries and services provided. In R. Traunmüller (Ed.), Electronic government (Vol. 2739, pp. 500-503): Springer-Verlag Berlin Heidelberg.

Baker, P., & Fairchild, A. (2005). The virtual workspace: Telework, disabilities and public policy. Paper presented at the 5th European Conference on e-Government (ECEG),University of Antwerp, Belgium.

Berntzen, L., Healy, M., Hahamis, P., Dunville, D., & Esteves, J. (2006). Parliamentary web presence: A comparative review. In the Proceedings of the 2nd International Conference on e-Governance (ICEG), Pittsburgh, Pennsylvania.

Binz-Scharf, M. C. (2004). Exploration and exploitation: Knowledge sharing in digital government projects. In the Proceedings of the 5th Annual International Conference on Digital Government Research (dg.o), Seattle, Washington.

Botterman, M., Ettedgui, E., Graafland, I., & Ligtvoet, A. (2003). Citizens and e-government: An international comparison of the demand-side of e-government. In R. Traunmüller (Ed.), Electronic government (Vol. 2739, pp. 448-451): Springer-Verlag Berlin Heidelberg.

Capra, E., Francalanci, C., & Marinoni, C. (2005). E-government skills and organizational culture as a key to e-government success. In the Proceedings of the International Conference on e-Governance (ICEG), Ottawa, Canada.

Chadwick, A., & May, C. (2003). Interaction between states and citizens in the age of the internet: E-government in the United States, Britain, and the European Union. Governance: An International Journal of Policy, Administration, and Institutions, 16(2), 271-300.

Chen, Y., Chen, H. M., Ching, R. K. H., & Huang, W. W. (2007). Electronic government implementation: A comparison between developed and developing countries. International Journal of Electronic Government Research, 3(2), 45-61.

Chen, Y. N., Chen, H. M., Huang, W., & Ching, R. K. H. (2006). E-government strategies in developed and developing countries: An implementation framework and case study. Journal of Global Information Management, 14(1), 23-46.

Choudrie, J., Ghinea, G., & Weerakkody, V. (2004). Evaluating global e-government sites: A view using web diagnostic tools. Electronic Journal of e-Government, 2(2), 105-114.

Choudrie, J., & Papazafeiropoulou, A. (2006). Lessons learnt from the broadband diffusion in South Korea and the UK: Implications for future government intervention in technology diffusion. Electronic Government, an International Journal (EG), 3(4).

Commonwealth Centre for Electronic Governance. (2004). Security vs. Privacy: A comparative analysis of Canada, the United Kingdom, and the United States: Commonwealth Centre for Electronic Governance.

Cullen, R. (2008). Citizens’ concerns about the privacy of personal information held by government: A comparative study, Japan and New Zealand. In the Proceedings of the 41st Annual Hawaii International Conference on System Sciences (HICSS), Waikoloa, Big Island, Hawaii.

Dawes, S. S., & Eglene, O. (2004). New models of collaboration for delivering government services: A dynamic model drawn from multi-national research. In the Proceedings of the 5th Annual International Conference on Digital Government Research (dg.o), Seattle, Washington.

Dawes, S. S., & Prefontaine, L. (2003). Understanding new models of collaboration for delivering government services. Communications of the ACM, 46(1), 40-42.

Deakins, E., & Dillon, S. M. (2002). E-government in New Zealand: The local authority perspective. The international Journal of Public Sector Management, 15(4/5), 375.

Dunleavy, P., Margetts, H., & Tinkler, S. B. J. (2008). Australian e-government in comparative perspective. Australian Journal of Political Science, 43(1), 13-26.

Durrant, F. (2002). E-government and the internet in the Caribbean: An initial assessment. In R. Traunmüller & K. Lenk (Eds.), Electronic government (Vol. 2456, pp. 101-104): Springer-Verlag Berlin Heidelberg.

Edwards, A. (2006). Facilitating the monitorial voter: Retrospective voter information websites in the USA, UK and Netherlands. Electronic Government, an International Journal (EG), 3(3).

Esteves, J., & Garot, M. J. (2006). Comparing e-citizenship development in Spanish and European cities. Paper presented at the 6th European Conference on e-Government (ECEG), Philipps-Universita Marburg, Germany.

Fariselli, P., Bojic, O., & Culver-Hopper, J. (2004). Demand and supply of public information online for business: A comparison of EU countries and the US. In R. Traunmüller (Ed.), Electronic government (Vol. 3183, pp. 534-537): Springer-Verlag Berlin Heidelberg.

Ferguson, M. (2002). Local e-government: Perspectives on strategy and implementation worldwide. Paper presented at the 2nd European Conference on e-Government (ECEG), Dublin, Ireland.

Filzmaier, P., Stainer-Hammerle, K., & Snellen, I. (2004). Information management of mps: Experiences from Austria, Denmark, and the Netherlands. Information Polity, 9, 17-28.

Flowers, S., Tang, P., Molas-Gallart, J., & Davies, A. (2005). Contrasting approaches to the adoption of e-government: The UK and Netherlands. Journal of E-Government, 2(3), 53-81.

Foley, P. (2001). Evaluating international government policies for the internet: Grappling with the problems of measuring success. Paper presented at the 1st European Conference on e-Government (ECEG), Dublin, Ireland.

Frick, M. (2008). Translucent states: Political mediation of e-transparency. International Journal of Electronic Government Research, 4(3), 81-102.

Gasco, M., & Roy, J. (2006). E-government and multi-level governance: A comparative examination of Catalonia, Spain, and Ontario, Canada. International Journal of Electronic Government Research, 2(4), 57-75.

Gibbs, J., Kraemer, K. L., & Dedrick, J. (2003). Environment and policy factors shaping global e-commerce diffusion: A cross-country comparison. Information Society, 19(1), 5-18.

Gibson, R. K., Lusoli, W., & Ward, S. (2008). Nationalizing and normalizing the local? A comparative analysis of online candidate campaigning in Australia and Britain. Journal of Information Technology & Politics, 4(4), 15-30.

Glassey, O., & Glassey, O. F. (2004). A proximity indicator for e-government: The smallest number of clicks. Journal of E-Government, 1(4), 5-20.

Global Information and Communication Technologies Department (GICT), & Development Economics Data Group (DECDG). (2006). Information and communications for development global trends and policies: World Bank.

Gronlund, A. (2003). Emerging electronic infrastructures - exploring democratic components. Social Science Computer Review, 21(1), 55-72.

Guijarro, L. (2007). Interoperability frameworks and enterprise architectures in e-government initiatives in Europe and the United States. Government Information Quarterly, 24(1), 89-101.

Haque, A. Z. a. M. H. L. (2005). Privacy year in review: Canada's personal information and protection and electronic documents act and Japan's personal information protection act. I/S: A Journal of Law and Policy for the Information Society, 1(2/3).

Heinderyckx, F. (2002). Assessing e-government implementation processes: A pan-European survey of administrations officials. In R. Traunmüller & K. Lenk (Eds.), Electronic government (Vol. 2456, pp. 111-115): Springer-Verlag Berlin Heidelberg.

Hendriks, P., & Roozen, F. (2005). Inventory of citizen service numbers in Europe. In P. Cunningham & M. Cunningham (Eds.), Innovation and the knowledge economy: Issues, applications, case studies. Amsterdam: IOS Press.

Hermes, B., Seel, C., Schmitt, M., & Rousseau, A. (2006). E-government project management: A cross-border oriented experience report. In the Proceedings of the 2nd International Conference on e-Governance (ICEG), Pittsburgh, Pennsylvania.

Hoff, J. (2004). The democratic potentials of information technology: Attitudes of European MPs toward new technology. Information Polity, 9, 55-66.

Jankowski, N., Foot, K., Kluver, R., & Schneider, S. (2005). The Web and the 2004 MP election: Comparing political actor websites in 11 EU member states. Information Polity, 10, 165-176.

Kaaya, J. (2004). The emergence of e-government services in East Africa: Tracking adoption patterns and associated factors. Proceedings of the 6th International Conference on Electronic Commerce. Delft, The Netherlands: ACM Press.

Klischewski, R. (2004). Information integration or process integration? How to achieve interoperability in administration. In R. Traunmüller (Ed.), Electronic government (Vol. 3183, pp. 57-65): Springer-Verlag Berlin Heidelberg.

Kuk, G. (2004, June 14-16). Network analysis of disconnect in the hollow state: The case of e-government service portals. Paper presented at the European Conference on Information Systems, Turku, Finland.

Lally, L. (1994). The impact of environment on information infrastructure enhancement: A comparative study of Singapore, France, and the United States. Journal of Global Information Management, 2(3), 5-12.

Lee, T.-R., Wu, H.-C., Lin, C.-J., & Wang, H.-T. (2008). Agricultural e-government in China, Korea, Taiwan and the USA. Electronic Government, an International Journal, 5(1), 63-70.

Luttrell, D., & Ireland, E. (2004). New service delivery models in government: The role of the contact centre in Ireland. Paper presented at the 4th European Conference on e-Government (ECEG), Dublin, Ireland.

Mahrer, H. (2005). Politicians as patrons for e-democracy? Closing the gap between ideals and realities. International Journal of Electronic Government Research, 1(3), 51-68.

McIIroy, J. (2001). Developing a framework to analyze and compare international e-government progress. Paper presented at the European Conference on e-Government (ECEG), Dublin, Ireland.

Meijer, A. (2007). Digitization and political accountability in the USA and the Netherlands: Convergence or reproduction of differences? Electronic Journal of e-Government, 5(2), 213-224.

Mendel, T. (2008). Freedom of information: A comparative legal survey: United Nations.

Morris, C. (2006). A comparative study of eAdoption activities in South Africa and Mozambique. In P. Cunningham & M. Cunningham (Eds.), Exploiting the knowledge economy: Issues, applications, case studies. Amsterdam: IOS Press.

Netchaeva, I. (2002). E-government and e-democracy. Gazette: The International Journal for Communication Studies, 64(5), 467 - 477.

Organization for Economic Co-operation and Development (OECD). (1998). Information technology as an instrument of public management reform: A study of five organization for Economic Co-operation and Development (OECD) countries: Organization for Economic Co-operation and Development (OECD).

Organization for Economic Co-operation and Development (OECD). (1999). Impact of the emerging information society on the policy development process and democratic quality: Organization for Economic Co-operation and Development (OECD).

Organization for Economic Co-operation and Development (OECD). (2001). Citizens as partners: Information, consultation and public participation in policy-making: Organization for Economic Co-operation and Development (OECD).

Parna, O., & Tunzelmann, N. v. (2007). Innovation in the public sector: Key features influencing the development and implementation of technologically innovative public sector services in the UK, Denmark, Finland and Estonia. Information Polity, 12(3), 109-125.

Pedro, M., Bolivar, R., Perez, C. C., & Hernandez, A. M. L. (2006). Cultural contexts and governmental digital reporting. International Review of Administrative Sciences, 72(2), 269-290.

Pick, J. B., & Azari, R. (2007). Global digital divide: Influence of socioeconomic, governmental, and accessibility factors on information technology. Information Technology for Development, 14(2), 91-115.

Rotthier, S. (2004). E-government policies, strategies and implementation: E-government in the federal country Belgium. In R. Traunmüller (Ed.), Electronic government (Vol. 3183, pp. 549-551): Springer-Verlag Berlin Heidelberg.

Seeman, E. D., O'Hara, M. T., Holloway, J., & Forst, A. (2007). The impact of government intervention on technology adoption and diffusion: The example of wireless location technology. Electronic Government, an International Journal, 14(1), 1-19.

Sharma, S. K., & Gupta, J. N. D. (2002). Transforming to e-government: A framework. Paper presented at the 2nd European Conference on e-Government (ECEG), Dublin, Ireland.

Sherer, S. A. (2007). Comparative study of it investment management processes in the U.S. and Portugal. Journal of Global Information Management, 15(3), 43-68.

Shi, Y. (2006). E-government web site accessibility in Australia and China: A longitudinal study. Social Science Computer Review, 24(3), 378 - 385.

Siau, K., & Long, Y. (2006). Using social development lenses to understand e-government development. Journal of Global Information Management, 14(1), 47 - 62.

Soukhovtseva, O. (2005). E-government in the post-transition economy: Does it impact the efficiency and effectiveness of the tax administration? In the Proceedings of the International Conference on e-Governance (ICEG) 2005, Ottawa, Canada.

Srikantaiah, T. K., & Dong, X. (1998). The internet and its impact on developing countries: Examples from China and India. Asian Libraries, 7(9), 199-209.

Strejcek, G., & Theil, M. (2003). Technology push, legislation pull? E-government in the European Union. Decision Support Systems, 34(3), 305-313.

Tambouris, E., & Gorilas, S. (2004). Evaluation of an e-democracy platform for European cities. In R. Traunmüller (Ed.), Electronic government (Vol. 2738, pp. 43-48): Springer-Verlag Berlin Heidelberg.

Torres, L., Pina, V., & Acerete, B. (2005). E-government developments on delivering public services among EU cities. Government Information Quarterly, 22(2), 217-238.

Van der Meer, A., & Van Winden, W. (2003). E-governance in cities: A comparison of urban information and communication technology policies. Regional Studies, 37(4), 407-419.

Vasconcellos, M., Persegona, M., Santos, M., Rua, M., Alves, I., & Guimaraes, A. (2005). The state of art of the Brazilian e-government: Practices and challenges. In the Proceedings of the International Conference on e-Governance (ICEG), Ottawa, Canada.

Vilamala, J. M. R. i. (2007). Learning some lessons from the use of e-voting, a compared sociopolitical evaluation of e-voting in Spain, Mexico and Argentina. Paper presented at the 1st International Conference on Methodologies, Technologies and Tools Enabling e-Government (MeTTeG07).

Wei, J. (2004). Global comparisons of e-government environments. Electronic Government, an International Journal (EG), 1(3), 229 - 252.

Williams, M. D. (2008). E-government adoption in Europe at regional level. Transforming Government: People, Process and Policy, 2(1), 47-59.

Welch, E. W., & Wong, W. (2001). Global information technology pressure and government accountability: The mediating effect of domestic context on website openness. Journal of Public Administration Research and Theory, 11(4), 509-539.

Witten, I. H., Loots, M., Trujillo, M. F., & Bainbridge, D. (2001). The promise of digital libraries in developing countries. Communications of the ACM, 44(5), 82-85.

Wong, W., & Welch, E. (2004). Does e-government promote accountability? A comparative analysis of website openness and government accountability. Governance: An International Journal of Policy, Administration, and Institutions, 17(2), 275 - 297.

Yetano Sánchez de Muniaín, A. (2005). Value for money audits and e-government: Benchmarking best practices. Public Performance & Management Review, 29(2), 111-124.

Yu, C.-C., & Wang, H.-I. (2004). An integrated framework for analyzing domestic and international digital divides. In R. Traunmüller (Ed.), Electronic government (Vol. 3183, pp. 293-299): Springer-Verlag Berlin Heidelberg.

Yu, J., & Fang, X. (2005). The strategic roles of government in e-infrastructure development: Case studies of China and Korea. Electronic Government, an International Journal (EG), 2(2), 177-187.

Zhang, J., & Bach, C. (2002). Information privacy: Comparing the legal and policy frameworks of the United States and Germany. The 3rd Annual Global Information Technology Management Association World Conference, New York.

Zhou, Q. (2005). National & municipal government websites: A comparison between the United States and China. In the Proceedings of the 6th Annual International Conference on Digital Government Research (dg.o), Atlanta, Georgia.

Zwahr, T., Rossel, P., & Finger, M. (2005). Towards electronic governance: A case study of ict in local government governance. In the Proceedings of the 6th Annual International Conference on Digital Government Research (dg.o), Atlanta, Georgia.