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APPENDIX A: The Center for Technology in Government (CTG)

The Center for Technology in Government (CTG) is an applied research center committed to improving government and public services through policy, management, and technology innovation. Through its program of partnership, research, and innovation, the Center provides government organizations and individuals with an array of tools and resources designed to support the development of a digital government. The goal of every CTG partnership project is to build knowledge that improves the way government works. CTG projects have helped state, local, and federal agencies increase productivity and coordination, reduce costs, enhance quality, and deliver better services to citizens and businesses. The results generated by each project add to a growing knowledge base designed to support the work of both government professionals and academic researchers. CTG receives funding through the University at Albany's state allocation, as well through grants and awards from foundations and federal agencies such as the National Science Foundation.

Corporate partners like Microsoft, Oracle, Hewlett Packard, Sun Microsystems and Meta Group, donate equipment, software, and services.

Since its creation in 1993, the Center has:
  • conducted almost 50 partnership projects, which produced outcomes that have helped state, local, and federal government agencies improve services and operations;
  • collaborated with nearly 100 government agencies, 42 private companies, and 14 academic institutions and research organizations;
  • issued over 100 guides, reports, and online resources designed to support the work of government professionals, and over 300 scholarly articles that have contributed to the field of research on IT innovation in government organizations;
  • developed and evaluated 12 prototype systems that answered critical policy, management, organizational, and technology questions;
  • obtained 37 research grants and fee-for-service contracts for over $10 million;
  • been honored with 16 state and national awards such as the Ford Foundation's Innovations in American Government award; and
  • given over 250 trainings, workshops, and conference presentations provided data and support to more than 20 doctoral dissertations and masters projects.
For more information about CTG or this report please contact:

Meghan Cook, Program manager
Center for Technology in Government
University at Albany, State University of New York
187 Wolf Road, Suite 301
Albany , NY 12205
Phone 518-442-3892