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References Cited

CCIO internet 2001. Office of the Corporate Chief Information Officer « Electronic Service Delivery Strategy » http://www.cio.gov.on.ca

OBC – Ministry of Consumer and Business Services. 2001. http://www.cbs.gov.on.ca/obc/english/4TJTBS.htm

ONCE Corporation. 1999. « Case Study. Ontario Business Connects » document presented at the Lac Carling third congress.

Ontario – Ministry of Consumer and Business Services. 1998. « Focus on the Future : Implementing the Service Delivery Strategy » Toronto.

The Spectator (Hamilton). 1998. « Business fee will drop in '99 » December 30, 1998, p.N5.

Lewyckyj, Maryanna. 1998. « What Price Information? » Toronto-Sun, November 7 p.31.