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Tips for Using the Gateways Online Workbench
  • Users of the workbench should review the guide in its entirety prior to using the workbench.
  • Use the tools to identify various perspectives and explore them. When there is strong agreement - test it. Where there is strong disagreement – explore it. Use these strong agreements or strong differences as indicators of where to investigate for new understanding.
  • This is a group process – not an individual one - If your organization can support having multiple individuals complete the tools – great – your design will be well-informed and rigorous. If you organization can only handle having a small number of people complete the tools – be sure to include a larger group in the review and discussion process that leads to design decisions. Find the strategy that balances the greatest input and discussion opportunity with the reality of your work environment.


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