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Building Information Sharing Networks to Support Consumer Choice Project

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Journal Articles and Conference Papers (4)
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Luis F. Luna-Reyes, Djoko Sigit Sayogo, Jing Zhang, Theresa Pardo, Giri Kumar Tayi, Jana Hrdinova, and David Andersen
6th International Conference on Theory and Practice of Electronic Governance (ICEGOV2012) , October 22-25, 2012, >Download PDF
Two important trends on openness are promoting improved accountability from government and private organizations. The case of private transparency finds its roots in consumer and other stakeholder movements. The open government movement in the US is looking for alternatives to “smart disclosure,” which implies providing consumers with better information to make better buying choices. We explore current knowledge on ethical consumption, as well as two influential technological tools to support consumer decisions. Our initial discussion suggests that the use of ontologies and data architectures, together with the appropriate policy environment and governance system, may solve some of the current problems identified.

Djoko Sigit Sayogo, Luis F. Luna-Reyes, Jing Zhang, Holly Jarman, Jana Hrdinova, Xing Tan, Andrew Whitmore, Theresa Pardo, Deborah L. Anderson, Giri Kumar Tayi, and David F. Andersen
Proceedings of the 13th Annual International Conference on Digital Government Research (dg.o2012) , Mon, 04 Jun 2012, >Download PDF
This paper presents the challenges associated with developing a data architecture supporting information interoperability in the supply-chain for sustainable food products. We analyze information elicited from experts in the supply-chain for organic and fair trade coffee to identify relevant stakeholders and the issues and challenges connected with developing an interoperable data architecture. This study assesses the salience of individual stakeholder groups and the challenges based on the stakeholders’ attributes in terms of power, legitimacy and urgency. The following five issues/challenges werefound to be the most salient, requiring primary focus in developing interoperable data architecture: trust in data, cost to maintain the system, political resistance, oversight and governance,and the cost to consumers in terms of time and effort. In the conclusion we discuss potential future research and practical implications for designing an interoperable data architecture.

Luis F. Luna-Reyes, David F. Andersen, Deborah L. Anderson, Douglas Derrick, and Holly Jarman
The Puentes Consortium, Wed, 18 Apr 2012, >Download PDF
Current trends in making supply chains more transparent and bringing information usually not available to the consumer and other players into the market are changing the ways in which consumers make decisions about the goods and services they buy. One example of these changes is the networks of consumers, producers, and other players in the supply chain sharing value-adding information packages about the social and environmental impacts of the products they exchange, or Full Information Product Pricing (FIPP) Networks. Our current research suggests that these FIPP Networks have the potential to promote market-driven approaches to international trade systems, which may work as a complement to more traditional state-led trade systems, such as the North American Free Trade Agreement (NAFTA), in promoting sustainable trade. We envision that such an approach should involve collaboration among government, supply chain and sustainability experts, industry associations, and consumer organizations sustained by a technological architecture to support interoperability and information sharing. We discuss important trade-offs related to costs and sustainability, privacy, and access to information. The paper finishes with a set of recommendations involving the creation of a governance system to promote this market-driven approach to sustainable international trade.

Holly Jarman, Luis F. Luna-Reyes, Jing Zhang, Andrew Whitmore, Sergio Picazo-Vela, Deborah Lines Andersen, Giri K.Tayi, Theresa A. Pardo, David F. Andersen, and Djoko Sayogo
Presented at APPAM Fall Conference 2011, Thu, 03 Nov 2011, >Download PDF
In this paper, we address the challenges and opportunities that the new development in ICT poses for governments, and begin to outline some potential solutions. Governments in North America have set explicit goals to increase the environmental sustainability of their infrastructure, promote sustainable local economic development, protect consumer health, promote nutrition, or establish greener, more efficient supply chains. These commitments are real, and substantial, but the information problems found in real markets have, until now, made many of those goals more elusive. This paper presents observations from research sponsored by the National Science Foundation (through its Community-based Interoperable Data Networks Program), the Consejo Nacional de Ciencia y Tecnología (CONACYT-Mexico), and the Canadian and COMEXUS Fulbright Commissions. Our interdisciplinary and multinational research team blends approaches from digital government research, public policy analysis, and system science to investigate new ways of combining traditional regulatory tools with crowd-sourced information from stakeholder networks.

Book Chapters (1)
Book Cover
Anthony M. Cresswell, Djoko Sigit Sayogo, and Lorenzo Madrid
IGI Global, Sun, 01 Jan 2012, >Download PDF
Government investments in enhancing the interoperability of ICT systems have the potential to improve services and help governments respond to the diverse and often incompatible needs and interests of individual citizens, organizations, and society at large. These diverse needs and interests encompass a broad range of value propositions and demands that can seldom be met by single programs or assessed by simple metrics. The diversity of stakeholder needs and the complexity inherent in interoperable systems for connected government require an architecture that is up to the task. Such an architecture must include the reference models and components that can accommodate and integrate large portfoliosof applications and support multiple kinds of performance assessments. The value propositions that underlie the architecture’s performance assessment or reference model are fundamental. The propositions must be broad enough to span the full scope of the government program’s goals, asubstantial challenge. In recognition of that challenge, this chapter puts forward two perspectives for assessing the value of interoperable ICT investments, incorporating outcomes beyond financial metrics. The first is the network value approach to assessment of investments in interoperable ICT systems for government. The second is the public value framework developed by the Center for Technology in Government, which expands on the network value approach to include a broader range of public value outcomes. These approaches are illustrated in two case studies: the I-Choose project designed to produce interoperable government and private sector data about a specific agricultural market and the government of Colombia’s interoperability efforts with expanded metrics based on the expansion of interoperability networks.