Over the past decade state and local governments have increasingly used information technology to support government operations. Many have developed intergovernmental information systems that perform only one business function or satisfy one program need. The result is a growing number of individual systems for government to government (G2G) business relationships at the state and local levels.
This project seeks to create an Internet Gateway (or a single point of passage) to test and evaluate mechanisms for G2G business relationships among state and local government organizations in New York State.
The prototype will channel three separate G2G business processes involving state agencies and a number of local governments through one common access point. The project is designed to test whether such a gateway would provide state, county, and municipal governments with greater efficiency, higher quality data, and more consistent and coordinated services. Throughout the project, the Center will examine the policy, management, technology, and financial factors that influence the development of the prototype.
Publications & Results
Reports and Working Papers (4)
This report summarizes the technical development of the New York State-Local Internet Gateway Prototype. Each phase is highlighted including, prototype design, development, testing, and support. Also shared are lessons learned and considerations for future development.
In the fall of 2002, the Center for Technology in Government (CTG) at the University at Albany conducted current practice research to identify and examine existing government to government (G2G) portal projects.
This project report details the Gateway Prototype project from conceptualization and development to findings and recommendations. The Prototype was developed to create a single point of contact among state and local governments to test and evaluate mechanisms for government-to-government (G2G) business relationships.
This online demonstration shows the features and functions of the New York State-Local Internet Gateway Prototype. The Prototype was built to identify, demonstrate, and evaluate key factors associated with the design, development, and deployment of a single point of contact for G2G work among state and local governments in New York State.
Lessons in Intergovernmental IT Governance
Ideal Characteristics, Benefits, and Barriers Associated with a State-Local Internet Gateway
Although the State-Local Internet Gateway Prototype Project is not a full system, the thinking is to work towards a vision of an ideal Gateway for G2G business relationships. Two exploratory discussion meetings were held in September and November 2002 with over 20 state and local representatives to discuss the ideal characteristics, benefits, and barriers associated with developing a perfect State-Local Internet Gateway for New York State. The following information was generated by this group (which has since been identified as the Advisory Committee):
Governance and Strategy
State-Local Internet Gateway Prototype Project
Working Assumptions for the Project and Team
*This list is a work-in-progress and will be updated periodically by the Prototype Development Team.
- We aim to build, test, and evaluate a prototype Gateway for G2G business transactions. Phase One is to identify and document the content and structure. Phase Two is to build, test, and evaluate the prototype.
- We will strive to have 2-3 state agencies and about 6-10 local governments to actively participate in the design and testing of the prototype as part of the prototyping team
- CTG will take responsibility for leading and managing both phases of the project.
- The project will investigate existing portal-type projects and include information gathered by the NYS Office for Technology's (OFT) "Bridge the Gap" analysis in the investigation.
Press Releases & News Stories
Thu, 20 May 2004
Mon, 06 Oct 2003
Tue, 22 Jul 2003
Open Forum, Volume 16, Numbers 7/8, pp 7-8
Prototype Development Team
- David Landsbergen, Chair, Doctoral Studies Committee, Ohio State University
Center for Technology in Government
- Sharon S. Dawes, Project Director
- Meghan Cook, Project Manager
- Dubravka Juraga, Research Associate
- Chris Pagano, Project Associate
- Ben Schwartz, Graduate Assistant
- Derek Werthmuller, Director of Technology Services
Consultant, Digital Towpath - Niagara Mohawk
Gregory Benson, Jr.
Executive Director, NYS Forum for Information Resource Management
Thomas R. Bodden
Manager, Research & Information, Association of Towns of State of New York
Chief Information Officer,Monroe County
Carmella T. Carnevale
Technology Enterprise Accounts Manager, NYS Office for Technology
Director, Intergovernmental Solutions Program, University at Albany/SUNY
Director, Information Systems, NYS Department of Agriculture & Markets
Town Clerk, Town of Berne
Statewide Applied Technology Advisor, NYS Office of the State Comptroller
Project Coordinator, NYS Office of the State Comptroller
Chief Information Officer, Ontario County
City Clerk, City of Ithaca
Manager, Records Service Development, NYS Archives
Public Technology Analyst, NYS Office for Technology
Chair - Doctoral Studies Committee, Ohio State University
Assistant Director of Strategic Policies, Acquisitions & E-Commerce, NYS Office for Technology
Director, Information Systems, Essex County
Director, Community Development & Corporate Giving, Niagara Mohawk
Director of Information Technology, Broome County
Assistant Secretary of State for Community Development, Department of State
Town Clerk, Town of Bethlehem
Director of Information Services, NYS Department of Environmental Conservation
Associate Programmer Analyst, State Education Department
Chief Information Officer, NYS Office of Real Property Services
Assistant to the First Deputy Secretary of State, Department of State
Manager, Information Systems, NYS Department of Agriculture & Markets
Chief Information Officer Division of Local Government, Services and Economic Development
NYS Office of the State Comptroller
County Clerk, Schenectady County
- Mary Lou Acheson, Senior Computer Operator
- Patricia Arthur, Clerk I
- Roberta Brooks, Principal Clerk
- Jeffry Huse, Assistant Director of Animal Industry
- Wendy Scheening, Manager, Information Systems
- Colleen Benson, Real Property Analyst III
- Sally Cooney, Real Property Analyst IV
- Tom Rutnik, Associate Computer Programmer Analyst
- Bruce Sauter, Chief Information Officer
- Joan Darcy, Sr. Programmer & Computer Analyst
- Michele Hasso, Project Coordinator
- Carole Francis, Statewide applied Technology Advisor
- Gregory Smith, Chief Information Officer
- Tim Bortree, Chief Information Officer, Monroe County
- Richard Brown, Director of Development and Planning, City of Canandaigua
- Carolee Conklin, City Clerk, City of Rochester
- Diane Conroy-LaCivita, Deputy Town Clerk, Town of Colonie
- Bonnie Drake, Town Clerk/Tax Collector, Town of Canadice
- Barbara Fiala, County Clerk of Broome, Broome County
- Ed Hemminger, Chief Information Officer,Ontario County
- Robert Lilly, Director, Information Systems, Essex County
- John H. McDonald, Town Assessor, Town of Union
- Kim McKinney, Director of Information Technology,Broome County
- Anne McPherson,Deputy City Clerk,City of White Plains
- Michelle Mosher, Town Clerk/Tax Collector, Town of Gardiner
- Kathleen Newkirk, Town Clerk, Town of Bethlehem
- Susan Pufky, Assistant Director, Real Property Tax Service, Broome County
- Laura Kay Wharmby, Clerk/Treasurer, City of Canandaigua
- Judy Zurenda, Town Clerk, Town of Binghamton
CGI Information Systems & Management Consultants, Inc.
- Ashish Advani, Consultant
- Duane Benson, Technical Architect
- Bill Cunningham, Business Development Director
- Lorna Ganong, Director of Consulting Services
- Ed McGinley, Consultant
- Afzal Mohammed, Senior Consultant
- Brian Peek, Senior Consultant
- Mandy Prezioso, Senior Consultant
- Bob Bush, Senior Consultant
- Christopher Desany, Technical Architect
- Joann Dunham, NYS Program Manager
- Teresa Gillooley, Project Officer
- Bill Branch, Client Executive, NYS
This project is funded by a portion of CTG's New York State budget allocation.
Original Scope of Work
The State-Local Internet Gateway Prototype Project seeks to create an Internet Gateway (or a single point of passage) to test and evaluate mechanisms for G2G business relationships among state and local government organizations in New York State.
The prototype will channel three separate G2G business processes from three state agencies through one common place. The project is designed to test whether such a gateway would provide state, county, and municipal governments with greater efficiency, higher quality data, and more consistent and coordinated services. Throughout the project, the Center will examine the policy, management, technology, and financial factors that influence the development of the prototype.
The project will be completed in two phases. Phase One will include the generation of a set of characteristics, benefits, and barriers to achieving an "ideal" State-Local Internet Gateway in New York State. In addition, CTG will lead an investigation into similar projects in New York State and elsewhere.
Finally, several state agencies and local governments will form a prototyping team to define the structure and content of the prototype.
More specifically, Phase One
deliverables are as follows:
- Analysis of existing efforts in NYS that link state agencies and local governments in a G2G relationship.
- Documentation and analysis of the policy, management, technology, financial and other factors that influence the development of a State-Local Internet Gateway in at least one other state.
- Definition of a structure, or architecture, for a State-Local Internet Gateway in New York.
- Definition of the information and transaction content to be included in the prototype.
- A proposal for moving into Phase Two of the project, including garnering corporate partner support, and seeking funding for local government involvement for Phase Two of the project.
In Phase Two,
CTG will lead, in conjunction with corporate partners and the prototyping team, the development, testing, and evaluation of the prototype.
The following is the approximate time frame for each phase:
- Phase One will continue until Spring 2003
- Phase Two will commence in Spring 2003 and end in Summer 2004
Related Web Sites
The Intergovernmental Solutions Program
A partnership between the University at Albany's Rockefeller College of Public Affairs & Policy and New York State to develop a professional learning community focused on intergovernmental effectiveness. Program goals are to capture and share knowledge about how successful intergovernmental work occurs.
Partnership for Intergovernmental Innovation (PI2)
This intergovernmental innovation group of federal, state, and county government officials was formed in 1999 to provide intergovernmental innovators a resource to overcome barriers in process, policy, and regulation, and to serve as a platform for discussion and collective action.
Office of Intergovernmental Solutions
The Office of Intergovernmental Solutions is part of the US General Services Administration. It aims to build a community of intergovernmental managers to identify, analyze, and help solve major issues affecting electronic governments in the 21st century. This Web site is a place where government officials can go to learn about practices in other governments to find sources of information and experts in related initiatives.
Center for Technology in Government
University at Albany, SUNY
187 Wolf Road, Suite 301
Albany, NY 12205
(518) 442-3892 (phone)
(518) 442-3886 (fax)
Meghan E. Cook