The Leadership Institute at the Center for Technology in Government (CTG) prepares government leaders to be successful in the 21st century by providing them with the tools and knowledge they need to innovate successfully and provide public value.
CTG opened its doors 22 years ago, charged by then New York State Governor Mario Cuomo with “pursuing new ways of applying technologies directly to the practical problems of information management and service delivery in the public sector.” Today, CTG is a thriving first of its kind innovative model of public-private partnerships where government, academia, and the corporate community partner on solutions to the complex problems facing society. CTG's Leadership Institute leverages the popularity of blended learning by offering instruction face-to-face in the Institute by Design, online in the Virtual Institute, and self taught in the Resource Center. No matter what format is chosen, participants will receive executive level access to the insights and knowledge CTG has gained over the past 23 years.
Information and Communications Technologies (ICTs) are providing government leaders with unprecedented opportunities to serve and support citizens. This course introduces participants to selected best and current practices in the use of ICTs to serve and support citizens and the particular role played in these efforts by government leaders as ICT change agents. Through the use of lectures and case exercises, the course explores public sector ICT innovation models and the complexity of ICT investment decision making. ICT innovation success and failure factors are reviewed and a set of analytical frameworks, tools, and techniques are introduced.
Government information is increasingly being recognized as a public asset. Throughout the world government officials at all levels of government are striving to understand the potential value of government data and to create new capabilities to capture, manage and use that data. This course introduces the types of government information and introduces the concept of a government information ecosystem. Information stewardship and use concepts are examined through the use of several case studies and exercises. Topics covered include opening government data, fitness for use, privacy and confidentiality, and electronic records management.
Drastic changes in the global economy and shifting priorities of governments at all levels require a new attention to the promise of technology as a tool for creating new opportunity for citizens and greater efficiencies in the daily operation of government. This course introduces participants to the role information and communications technologies are playing in the transformation of governments world-wide. Through the use of lectures and case exercises, participants will learn about the ways that information strategies and management approaches affect governmental functions, democratic processes, and public programs. The course explores key concepts such as public value, digital government, e-readiness, benchmarking and institutional and organization mechanisms such as benchmarking, public private partnership, ICT policy and governance. Particular attention will be paid to the interaction of policy, management, data, and technology in the design, operation, and evaluation of government operations, citizen engagement, and public services.