- Local and city administration
- Intergovernmental relationships: horizontal and vertical relationships
- Citizen engagement and participation in policy making and public services
- Government innovation through ICTs
Dr. Taewoo Nam has been working for the Department of Public Administration at Myongji University, Korea as an assistant professor since 2013. He earned PhD degree in Public Administration from the University at Albany, SUNY. He worked for the Center for Technology in Government as Graduate Assistant between 2009 and 2012. Since then he has been participating in the multinational research project, Smart Cities Service Integration. Using the findings from the project, he published some articles (in the bio below) and a doctoral dissertation titled as Modeling Municipal Service Integration: A Comparative Case Study of New York and Philadelphia 311 Systems.
He is interested in city and local administration, intergovernmental relationships, citizen participation, and digital government. His publications appear in various academic journals in the field of public administration and information science including Government Information Quarterly, International Journal of Public Administration, International Review of Administrative Sciences, International Review of Public Administration, Social Science Computer Review, Journal of Urban Technology, Journal of Information Technology and Politics, and Information Polity.
He involves as an advisor in the evaluation board of the Korean national government. He helps the national government evaluate the performance of national informatization initiatives and programs. He plays some administrative roles in Korean academic associations including the Korean Society of Organizational Studies, the Korean Research Association of Personnel Administration, and the Korean Association of Policy Analysis and Evaluation.
Taewoo Nam (forthcoming). “Technology use and work-life balance.” Applied Research in Quality of Life. DOI: 10.1007/s11482-013-9283-1.
Taewoo Nam & Theresa A. Pardo (2014). “The changing face of a city government: A case study of Philly311.” Government Information Quarterly, 31(S1): S1–S9.
Taewoo Nam & Theresa A. Pardo (2014). “Understanding municipal service integration: An exploratory study on 311 contact centers.” Journal of Urban Technology, 21(1): 55–76.
Taewoo Nam (2014). “Determining the type of e-government use.” Government Information Quarterly, 31(2): 211–220.
Taewoo Nam (2014). “Assessing operational and collaborative performance management.” International Journal of Public Administration, 37(8), 514–527.
Taewoo Nam (2013). “Citizen participation in visioning a progressive city.” International Review of Public Administration, 18(3): 117–139.See full list of CTG Publications for this author with links ▼
Full List of CTG Publications for this author
Taewoo Name and Theresa Pardo, Identifying Success Factors and Challenges of 311-Driven Service Integration: A Comparative Case Study of NYC311 and Philly311 , Proceedings of the 46th Hawaii International Conference on System Sciences - 2013, 2013
Taewoo Nam and Theresa Pardo, Transforming City Government: A Case Study of Philly311 , Proceedings of the 6th International Conference on Theory and Practice of Electronic Governance (ICEGOV2012), 2012
Anthony M. Cresswell, Meghan E. Cook, Natalie Helbig, Taewoo Nam, Weija Ran, and Jana Hrdinova, Does Mobility Make a Difference? A Cumulative Study of the Impact of Mobile Technology in New York State Child Protective Services , Center for Technology in Government, 2012
Hafedh Chourabi, Taewoo Nam, Shawn Walker, J. Ramon Gil-Garcia, Sehl Mellouli, Karine Nahon, Theresa Pardo, and Hans Jochen Scholl, Understanding Smart Cities: An Integrative Framework , Proceedings of the 45th Hawaii International Conference on System Sciences - 2012, 2012
Taewoo Nam and Theresa Pardo, Smart City as Urban Innovation: Focusing on Management, Policy, and Context , 5th International Conference on Theory and Practice of Electronic Governance (ICEGOV2011), 2011
Taewoo Nam and Theresa Pardo, Conceptualizing Smart City with Dimensions of Technology, People, and Institutions , Proceedings of the 12th Annual International Conference on Digital Government Research (dg.o 2011), 2011
- Ph.D., Public Administration, 2012, Rockefeller College, University at Albany
- MPA, 2007, Public Affairs, Indiana University at Bloomington
- MPA, 2000, Public Administration, Korea University
- B.S., 1998, Korea University