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Meghan Cook
Meghan Cook
Program Director
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Specialty
  • Digital transformation and technology adoption in municipal, state, federal, and international governments
  • Informing public sector policies & programs
  • County & municipal government information management
  • Mobile government
  • Open government
  • International Community Building
 

June 20, 2017, Cook to give keynote to NYSAMPO Conference  ▼  

Meghan Cook was asked to present the lunch keynote on smart cities at the New York State Association of Metropolitan Planning Organization (NYSAMPO) Conference. NYSAMPO is a coalition of the fourteen metropolitan planning organizations in New York State.

June 7-9, 2017, Several CTG team members presenting at dg.o  ▼  

Megan Sutherland, Meghan Cook, J. Ramon Gil-Garcia, Theresa Pardo, Teresa Harrison, Felippe Cronemberger, Sora Park, Luis F. Luna-Reyes, and Sharon Dawes will participate in different capacities at the Digital Government Society’s 18th Annual International Conference on Digital Government Research. Some highlights include: Sutherland and Cook are presenting their paper on data-driven smart cities, Harrison is presenting a paper on e-petitioning and online media, Gil-Garcia is presenting multiple papers co-authored with Cronemberger and Park, and Pardo, who is a DGS Board Member and dg.o Program Committee Member, will present as part of a panel on data collaboratives, and moderate a panel on digital government research centers.

June 7, 2017, Pardo and Cook participating in joint ICF/dg.o day  ▼  

The Intelligent Community Forum (ICF) and the Digital Government Society (DGS), both global networks designed to connect e-government experts worldwide for collaboration and knowledge-sharing, have joined forces with the help of CTG to host a collaborative day in conjunction with their regularly scheduled, separate conferences. Cook is co-organizing a featured session and discussions regarding the future “grand challenges” for the world’s communities with Roberto Gallardo, Professor and Founder of the ICF Institute at Mississippi State University Extension. Pardo will open the session to provide insights on societal trends, transformative movements, and the real challenges facing cities together with Rob van Gijzel, the former mayor of a city in the Netherlands and the winner of the ICF’s “Most Intelligent Community” Award.

May 30, 2017, Cook to present at Administrative Sciences Association of Canada conference  ▼  

CTG Program Director Meghan Cook will travel to Montreal as an invited speaker to present on smart cities as part of a panel discussion at a conference for the Administrative Sciences Association of Canada. The conference's overall theme is “Digital Economies and Cities" and will highlight the growing importance of technology and information exchanges between community stakeholders including governments, enterprises, and citizens.

May 16, 2017, Cook to act as session Chair & moderate sessions at NYSLGITDA Conference  ▼  

CTG Program Director Meghan Cook, who serves as an advisor to the New York State Local Government IT Directors Association (NYSLGITDA), has been asked to Chair a session and also moderate two panel discussions at the organization's annual spring conference. One panel discussion will focus on "Cybersecurity in local governments: practice points, technology tips, funding options and lessons learned" and the other is titled "Candid conversations on lessons learned and future contracting for cloud and 'as a service' contracts in New York State."

Brief Bio
As Program Director, Meghan leads innovation initiatives that build capability in public sector organizations and agencies throughout the world. Through a unique and collaborative process, Meghan works side by side with international, federal, state and local government leaders to produce new knowledge and actionable results. With over 18 years of experience working on public sector innovation efforts, Meghan is considered an expert in digital government transformation.

Some of her current and recent projects include leading four Capital Region cities in developing code enforcement data and problem property owner sharing platform for the purposes of fighting blight (funded by the NYS Department of State), developing CTG’s Open Government Portfolio Public Value Assessment Tool under a grant from the National Science Foundation (NSF), leading the US Department of Transportation in an assessment of their agency’s open government portfolio, assisting the Metropolitan Transit Authority (MTA) in a change management planning effort for the deployment of an enterprise system, and leading a World Bank team to launch the Federal Government of Nigeria’s Open Data Initiative and Open Government Readiness Assessment.

Meghan has published numerous research and practice articles detailing how organizational capabilities, information policies, management practices, and technology choices intersect to shape government operations and services. She also serves as a reviewer for journals and conferences and presides in many advisory roles. She is a highly sought speaker and facilitator, having delivered over 200 thought-leadership and strategy development sessions for government leaders all over the world, including the International Conference for E-Democracy and Open Government in Krems, Austria, New York State’s IT Leadership Academy, in Albany, Major Cities of Europe Smarter Cities Conference in Ljubljana, Slovenia, the European Commission’s ePractice Series, Smart Cities Week in Washington DC, Port Alegre, Brazil’s Digital Democracy Summit, Federal Government of Nigeria’s Open Government Launch, Moscow’s International Conference on Open Government); Mexico’s Annual Government Innovation Forum, and more.
  More Bio ▼  

Selected Publications
Cook, M., Werthmuller, D., Sutherland, M. and Yang, H. (2015) Understanding the Code Enforcement Information Environment in the City of Schenectady, New York.

Cook, Meghan E., Closs, H. and Helbig, N. (2015) Metropolitan Transportation Authority’s Enterprise Asset Management Program: A Public Value Perspective for Strategic Planning and Management.Albany, NY: Center for Technology In Government.

De Tuya, M., Cook, M., Sutherland, M., Luna-Reyes, L., (2015) IT Governance at the Local Level: Challenges and Strategic Recommendations, Government Information Quarterly.

Cresswell, A., Cook, M. E. & Helbig, N., (2015). Valuing Public Value. Putting Public Value to Work: A Framework for Public Management Decision Making, (Chapter XIII, pp. 204-219). Danbury, CT: Westchester Publishing Services.

Cook, Meghan, Mark LaVigne, Christina Pagano, Sharon Dawes, and Theresa Pardo. Making A Case for Local E-Government. Albany, NY: Center for Technology in Government, 2002.

Cook, Meghan E. (2011). Open Government and Public Value: Conceptualizing a Portfolio Assessment Tool. Albany, NY: Center for Technology in Government.

Cook, Meghan E. Delivering Public Value Through Transparency. A Guide to Owning Transparency: How Federal Agencies can Implement and Benefit from Transparency, Open Form Foundation (online publication). October 2011.
  See full list of CTG Publications for this author with links ▼  

Full List of CTG Publications for this author

Teresa M. Harrison, Theresa Pardo, and Meghan Cook
, Creating Open Government Ecosystems: A Research and Development Agenda, Future Internet, 2012

Anthony M. Cresswell, Meghan E. Cook, Natalie Helbig, Taewoo Nam, Weija Ran, and Jana Hrdinova
, Does Mobility Make a Difference? A Cumulative Study of the Impact of Mobile Technology in New York State Child Protective Services , Center for Technology in Government, 2012

Meghan E. Cook
, Information, Technology, and Governance: A Grand Challenges Research Agenda Workshop Summary Activity Report, Center for Technology in Government, 2011

Natalie Helbig, Sharon S. Dawes, Jana Hrdinová, and Meghan Cook
, Cultivating the Next Generation of International Digital Government Researchers: A Community-Building Experiment , 5th International Conference on Theory and Practice of Electronic Governance (ICEGOV2011), 2011

Sharon S. Dawes, Natalie Helbig, and Meghan Cook
, Promoting International Digital Government Research Collaboration: An Experiment in Community Building , Proceedings of the 12th Annual International Conference on Digital Government Research (dg.o 2011), 2011

Teresa M. Harrison, Santiago Guerrero, G. Brian Burke, Meghan Cook, Anthony Cresswell, Natalie Helbig, Jana Hrdinová, and Theresa Pardo
, Open Government and E-Government: Democratic Challenges from a Public Value Perspective , Proceedings of the 12th Annual International Conference on Digital Government Research (dg.o 2011), 2011

Theresa A. Pardo, Anthony M. Cresswell, and Meghan E. Cook
, Information and Technology: Improving Public Sector Capability to Address Societal Challenges, Center for Technology in Government, 2010

Meghan E. Cook
, Information, Technology, and Governance: A Grand Challenges Research Agenda Pre-Workshop Paper, Center for Technology in Government, 2010

Natalie Helbig, Sharon S. Dawes, Fawzi H. Mulki, Jana L. Hrdinová, Meghan E. Cook, and Tuuli Edwards
, International Digital Government Research: A Reconnaissance Study (1994 - 2008) - UPDATED, Center for Technology in Government, 2009

Meghan E. Cook, Natalie Helbig, Anthony M. Cresswell, Fawzi H. Mulki, and Bahadir K. Akcam
, Maximizing Current and Future Mobile Technology Investments in New York State Child Protective Services, Center for Technology in Government, 2008

Meghan E. Cook, Anthony M. Cresswell, Natalie Helbig, Fawzi H. Mulki, Bahadir K. Akcam , and Jana L. Hrdinová
, Assessing Mobile Technologies in Child Protective Services: A Demonstration Project in 23 New York State Local Departments of Social Services, Center for Technology in Government, 2008

Meghan E. Cook, Anthony M. Cresswell, Natalie Helbig, Jana L. Hrdinová, Fawzi H. Mulki, and Bahadir K. Akcam
, Assessing Mobile Technologies in Child Protective Services: An Extended Pilot in New York City's Administration for Children's Services, Center for Technology in Government, 2008

Anthony M. Cresswell, Meghan E. Cook, Natalie Helbig, Jana L. Hrdinová, J. Ramon Gil-Garcia, Fawzi H. Mulki, Bahadir K. Akcam , and Donna S. Canestraro
, Assessing Mobile Technologies in Child Protective Services, Center for Technology in Government, 2007

Theresa A. Pardo, Meghan E. Cook, Donna S. Canestraro, Jana Hrdinova, Anthony M. Cresswell, and Benjamin French
, Setting the Stage for an Electronic Health Record: A Business Analysis for the New York State Department of Correctional Services, Center for Technology in Government, 2006

Sharon S. Dawes, Meghan E. Cook, and Natalie Helbig
, Challenges of Treating Information as a Public Resource: The Case of Parcel Data, Proceedings of the Thirty-Ninth Annual Hawaii International Conference on System Sciences (CD/ROM), January 4-7,2006, Computer Society Press, 2006

Meghan E. Cook, Sharon S. Dawes, Natalie C. Helbig, and Roger J. Lishnoff
, Use of Parcel Data in New York State: A Reconnaissance Study, Center for Technology in Government, 2005

Christina M. Pagano and Meghan E. Cook
, The New York State-Local Internet Gateway Prototype Project: Current Practice Research, Center for Technology in Government, 2004

Meghan E. Cook, Sharon S. Dawes, Dubravka Juraga, Derek R. Werthmuller, Christina M. Pagano, and Benjamin F. Schwartz
, Bridging the Enterprise: Lessons from the New York State-Local Internet Gateway Prototype, Center for Technology in Government, 2004

Meghan E. Cook
, Making a Case for Local E-Government, Center for Technology in Government, 2002

Peter Bloniarz, Donna Canestraro, Meghan Cook, Tony Cresswell, Sharon Dawes, Mark LaVigne, Theresa Pardo, Jochen Scholl, and Stephanie Simon
, Insider's Guide to Using Information in Government, Center for Technology in Government, 2000

Meghan E. Cook
, What Citizens Want from E-Government, Center for Technology in Government, 2000

Theresa A. Pardo, Hans J. Scholl, Meghan E. Cook, David R. Connelly, and Sharon S. Dawes
, New York State Central Accounting System Stakeholder Needs Analysis, Center for Technology in Government, 2000


Education
  • Master of Science in Education, 2002, University at Albany, State University of New York
  • Master of Public Administration, 1996, University at Albany, State University of New York