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About CTG

People at CTG

Donna Canestraro
Donna Canestraro, PMP

Specialty
  • Interagency and Intergovernmental Information Sharing and Integration
  • Business Process Analysis and Process Improvement
  • Electronic Records Management
  • Governance Process and Structures
  • Critical Decisions Making Processes
  • Strategic Planning

Brief Bio
As Program Director at CTG, Donna brings more than 30 years of professional experience in program and project management, adult education, and information strategies and innovations to CTG's partnership projects. She is a certified Project Management Professional (PMP) with large-scale project management experience applied in a variety of complex business and technical environments. She is also currently an adjunct professor in Government Information Strategy and Management, a nationally ranked academic program offered by Rockefeller College of Public Affairs & Policy at the, University at Albany.

Donna is a highly sought after group facilitator and speaker as she has experience in all facets of collaborative work. Her current portfolio includes work with the New York State government, the United States federal government, United Nations Secretariat, UN Department of Economic and Social Development and many others. Through her facilitation skills and business analytical skills, she helps groups overcome the challenges of inter- and intra-organizational information integration and sharing. She is instrumental in leading organizations in the creation of an enterprise IT governance structure and focuses on building capability in each organization that she works with.

Donna currently directs CTG’s Leadership Institute, which offers seminars, workshops, and other executive development sessions for government officials in the United States and internationally. She serves on several advisory boards for public and not-for-profit organizations and associations.

She is a recipient of the University at Albany President’s Award for Excellence in Professional Services and has received a Best Management, Case Study and Policy Paper Award at the Annual International Conference on Digital Government Research. Donna has co-authored numerous articles, guides, book chapters and reports related to the various projects she has lead at CTG.

Selected Publications
Pardo, T.A., Canestraro, D.S., Hrdinova, J., Cresswell, A.M., and Raup-Kounovsky, A. Creating Enhanced Enterprise Information Technology Governance for New York State: A Set of Recommendations for Value-Generated Change. Albany, NY: Center for Technology in Government, 2009.

Costello, Jim, Canestraro, D.S, Gil-Garcia, J.R., & Werthmuller, D. Using XML for Web Site Management: Lessons Learned Report, Albany, NY: Center for Technology in Government, 2008.

Costello, Jim, Canestraro, D.S, Werthmuller, D., Gil-Garcia, J.R., & Baker, Andrea. Using XML for Web Site Management: An Executive Briefing on streamlining workflow, reducing costs, and enhancing organizational value, Albany, NY: Center for Technology in Government, 2007.

Costello, Jim, Canestraro, D.S, Werthmuller, D., Gil-Garcia, J.R., & Baker, Andrea. Using XML for Web Site Management: Getting Started Guide, Albany, NY: Center for Technology in Government, 2006.

Canestraro, D.S, Pardo, T.A., Hrdinova, J., O’Connell, P. A Performance Measurement Framework for Balancing Growth and Public Safety: Town of Bethlehem. Albany, NY: Center for Technology in Government, 2006.

Cresswell, A.M., Canestraro, D.S., Pardo, T.A., Dawes, S.S., and Juraga, D. Sharing Justice Information: A Capability Assessment Toolkit . Albany, NY: Center for Technology in Government, 2005.

Cresswell, A.M., Canestraro, D.S., & Pardo, T.A. (November 2005). A Multi-dimensional Approach to Digital Government Capability Assessment. Paper presented at the Association for Public Policy Analysis and Management (APPAM) Conference, Washington DC.

Education
  • M.S., Curriculum and Instructional Design, 2001, University at Albany/State University of New York
  • B.S., Education, 1977, Plattsburgh State University of New York