This application supported transactions that take place between the NYS Department of Agriculture and Markets and city, town, and village clerks. The application included searching for registered dogs in multiple municipalities in NYS, registering a new dog, renewing a dog license, and transferring a license to a new owner. In addition, the application made it possible to create and print reports on new and delinquent or expired licenses. This application was chosen to represent a high volume G2G transaction process.

Individuals who had access to this application were designated as either a Dog Licensing Agent (Town Clerk) or as NYS Department of Agriculture and Markets staff. The Dog Licensing Agent role was assigned to a person within a local government who was responsible for transacting any business related to registering, renewing, or transferring a dog license. The NYS Department of Agriculture and Markets staff role was assigned to people in the agency who are responsible for receiving and processing all dog license transactions and performing administrative functions.

This demonstration shows the following scenarios using the Dog Licensing Application:

• Issuing a New Dog License
• Transferring a Dog License to a New Owner
• Creating a Report