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The Government of Israel’s Merkava Project (Case Study)



Initiation

The idea of the Merkava ERP as an integrating mechanism was part of the thinking from its beginning. The first planners and decision makers understood that much of the value and the power of an ERP as infrastructure derives from how it integrates both information and business processes. Obtaining that value depends on increasing information and business process integration across government agencies, which requires major interventions and can have powerful impacts on agency personnel and operations. It is potentially costly and disruptive.