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Maximizing Current and Future Mobile Technology Investments

Abstract

Acknowledgments

Executive Summary

Background

An Extended Assessment

Maximizing Current and Future Technology Investments

Recommendations

APPENDIX A: Methodology

Appendix B – Wayne County Department of Social Services

Appendix C – Onondaga Department of Social Services

Appendix D – New York City Administration for Children’s Services (ACS)

Appendix E: Workload measures

APPENDIX F: About the Center for Technology in Government (CTG)

Appendix E: Workload measures

Figure 19. Cases available, cases closed, & progress note volume
Figure 19. Cases available, cases closed, & progress note volume


View larger image of Figure 19 table >>.

Measure definition: