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Identifying the Value of Enhanced IT Enterprise Governance

Abstract

Introduction

Creating an Enterprise IT Governance Framework for New York State Government

Workshop 1: The Value Proposition

Discussion of the Workshop Results

Design of Workshop 2

Appendix A – Results from the Albany Workshop

Appendix B – Results from the New York City Workshop
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Appendix B – Results from the New York City Workshop

Table B1. Value Propositions of Enterprise IT Governance


Table B1. Value Propositions of Enterprise IT Governance
 
Improvement of Services
 
  • Reduced costs
  • Improvement of services
  • Stakeholders need to be valued contributors in the process
 
Reduce redundant efforts
 
  • Compliment rather than replace
  • Avoid reinventing the wheel
 
Metrics
 
  • There needs to be some type of pre-established measurable goal to indicate success or failure at the end of the process.
  • Pre and post assessment audits need to be preformed to measure success
 
Operational Improvements
 
  • Central repository of IT decisions so desired behavior is understood and can be leveraged
  • Provide an environment or framework for conflict resolution for strategic decisions
  • Leverage diverse and deep skills and experiences of public and private partners
  • Provide a forum for on-going communications
  • Provide a framework so tactical and strategic decisions can be made
 
Principles
 
  • Ensure interoperability where appropriate
  • Enterprise governance needs to be flexible if an agency or authority doesn’t fit the mold exactly