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A Brief Survey of Government Internet Policies

Abstract

Introduction

Three Internet Policies

Appendix

Appendix

The following is a listing of the policies examined, a Web site location, (if available; note that url addresses may no longer be active) a contact person, (if available) and a brief description.

Alaska


Contact:
Mark Badger
Director
P.O. Box 110206
Juneau, AK 99811-0206
(907) 465-2220
(907) 465-3450 (fax)

Web Site:
http://www.state.ak.us/local/akpages/ADMIN/info/home.htm

Comments:
The site offers various policies relating to informational issues including topics such as electronic mail, GIS systems, electronic imaging, and personnel policies.

Arkansas


Contact:
Robert McQuade
Department of Computer Services
State Planning Division
PO Box 3155
Little Rock, AR 72203-3155
501/682-4302
501/682-4301 (fax)

Web Site:
http://www.state.ar.us/dcs/spd.htm

Comments:
Straight forward one page document laying out basic state policies regarding the use of "electronic communication systems."

Australia


Web Site:
http://www.vicnet.net.au/vicnet/it.html
http://www.adfa.oz.au/DOD/intuse.html

Comments:
Guidelines for Web site design. Also contains some interesting material regarding ethical conduct on the net and customer service focus.

California State Employment Development Department


Contact:
Kurt Hanselmann
(916) 654-7812

Comments:
A high level policy written to guide branch employees. Designed to be technology independent.

Federal Aviation Administration (FAA)


Web Site:
http://www.tc.faa.gov/NM/inetpoly.html

Comments:
Simple straight forward document. (less than one page)

Indiana


Web Site:
http://www.state.in.us/dpoc/dpoc.html

Comments:
The policy is very explicit about agency and department roles regarding Internet connection, use and security. The acceptable use guidelines are very well thought out and explained.

Maine


Contact:
Mary Cloutier

Web Site:
http://www.state.me.us/ispb/policy.htm

Comments:
This policy has an interesting focus on e-mail usage as well as general professionalism regarding use of the Internet. The Information Services Policy Board home page should also be examined.

Minnesota


Contact:
Information Policy Office
State of Minnesota
320 Centennial Building
St. Paul, MN 55155
612/296-5643
612/296-5800 (fax)

Web Site:
http://www.state.mn.us/ebranch/admin/ipo/hb/sorttype.html

Comments:
This policy is in draft form. Very comprehensive format. Start-up kit provided. The policy covers liability issues rather extensively. Also an excellent section regarding Internet usage and value-added concepts.

New York


Contact:
James G. Natoli, Chairperson
Governor's Task Force on Information Resource Management
Executive Chamber
State Capitol
Albany, NY
518/474-0865
518/473-3389 (fax)

Web Site:
http://www.oft.state.ny.us/

Comments:
The Task Force has authored and distributed several Internet related policies. These include: Technology Policy 96-11, NYS Network Services Agenda; Technology Policy 96-14, NYS Use of Electronic Mail; and Technology Policy 96-8, NYS Use of the Internet.

North Carolina


Contact:
North Carolina Office of the State Controller
IRM Staff
3700 Wake Forest Rd.
Raleigh, NC 27609-6860
919/715-3523
919/715-3530 (fax)

Web Site:
http://www.osc.state.nc.us/IRMC/documents/approvals/irmcinet.html

Comments:
A high level document discussing policy and guidelines on the use of the Internet. It provides reasons for using the Internet and then specific guidelines under each section regarding agency-level use.

Ohio


Contact:
Philip N. Grano, Deputy Director
Department of Administrative Services
Division of Computer Services
30 East Broad Street
Columbus, Ohio 43266-0409
614/466-6920
614/644-9152 (fax)

Web Site:
http://www.odn.ohio.gov/compserv/

Comments:
There are two policies of interest: OPP-008, Limitations on the Use of Publicly Owned Computer Hardware and Software and OPP-022, Internet, Electronic Mail and Online Services Use and Abuse. This policy contains a section regarding continuity of web site design and also provides a comprehensive section regarding employee rights and responsibilities regarding Internet use.

Oregon


Contact:
Department of Administrative Services
Information Resources Management Division
155 Cottage Street NE
Salem, OR 97310
503/378-4127

Web Site:
http://www.state.or.us/IRMD/policies/03-13net.htm

Comments:
Very complete but brief document. Contains complete statement regarding Internet use and agency responsibilities. An index of related policies is also available from the web site.

South Dakota


Web Site:
http://www.state.sd.us/bit/is/document/INTERNET.HTM

Comments:
South Dakota takes the rather unique approach to web site design by managing all state web sites through a central agency. This agency is the "Webmaster" for the state, oversees all aspects of design, and ensures consistency.

Texas Department of Health


Contact:
John Burlinson

Web Site:
http://www.tdh.state.tx.us/

Comments:
Includes agency goals regarding the WWW, and standards and guidelines for WWW use, along with procedures and forms.

Virginia


Contact:
Information Technology Clearinghouse
Department of Information Technology
110 S. 7th Street
Richmond, VA 23219

Web Site:
http://www.state.va.us/~itc/usepol.html

Comments:
This is a sample policy designed to help agencies think about their own policy needs regarding acceptable use practices.

Wisconsin


Contact:
Bill Braham, Information Technology Coordinator
Department of Administration
Division of Technology Management
Bureau of Information and Telecommunications Management
101 East Wilson Street, 8th Floor
PO Box 7844
Madison, WI 53707-7844
608/267-0625
608/267-0626 (fax)

Web Site:
http://www.doa.state.wi.us/
Search under Division of Technology Management, then Bureau of Technology Policy and Planning

Comments:
Full coverage of security issues. Includes discussion of ways to provide access to information on the Web site through other mediums. Public input and customer service stressed throughout. Also contains sections regarding: WWW, gophers, file transfer pr