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Bridging the Enterprise: Lessons from the New York State-Local Internet Gateway Prototype

Abstract

Acknowledgments

Executive Summary

Chapter One: Project Overview

Chapter Two: The New York State-Local Internet Gateway Prototype Design

Chapter Three: The Project Approach

Chapter 4: Findings, Conclusions, and Recommendations

Appendix A: Illustrations of the Gateway Prototype

Appendix B: Project Participants

Appendix C: Field Test Data Summaries

Appendix D: New York State-Local Internet Gateway Prototype Interview Protocol

Acknowledgments

The success of the New York State-Local Internet Gateway Prototype project rests on the enthusiastic support and active participation of many individuals and organizations. Together, they generously provided professional knowledge and expertise as well as technical and financial support. Representatives of eight state agencies, nine counties, twenty-seven municipalities, two professional organizations, and four private sector companies made significant contributions to the project design, execution, and evaluation. This array of organizations, skills, and interests provided all the ingredients necessary for a rigorous and realistic test of new electronic government-to-government relationships. We believe the results of this collaborative exploration will be useful far beyond the borders of New York State.