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Assessing Mobile Technologies in Child Protective Services: A Demonstration Project

Abstract

Acknowledgments

Executive Summary

Introduction

District Environment and Conditions

Findings

Recommendations

Appendix A: Device Specifications

Appendix B: District Technology, Connectivity, and Participation During Pilot Period

Appendix C: Data Collection Methodology, Tools, Counts and Response Rates

Appendix D: Summary of District Teleconferences

Appendix E: Changes in Case Load From Pre-Pilot to During Pilot Periods by District

Appendix F: Description of Coding for Overtime and Technology Conditions

Appendix G: The Center for Technology in Government (CTG)

District Profiles

Appendix G: The Center for Technology in Government (CTG)

The Center for Technology in Government (CTG) is an applied research center committed to improving government and public services through policy, management, and technology innovation. Through its program of partnership, research, and innovation, the Center provides government organizations and individuals with an array of tools and resources designed to support the development of a digital government. The goal of every CTG partnership project is to build knowledge that improves the way government works. CTG projects have helped state, local, and federal agencies increase productivity and coordination, reduce costs, enhance quality, and deliver better services to citizens and businesses. The results generated by each project add to a growing knowledge base designed to support the work of both government professionals and academic researchers. CTG receives funding through the University at Albany's state allocation, as well through grants and awards from foundations and federal agencies such as the National Science Foundation.

Since its creation in 1993, the Center has: For more information about CTG or this report please contact:

Meghan Cook, Program Manager
Center for Technology in Government
University at Albany, State University of New York
187 Wolf Road, Suite 301
Albany , NY 12205
Phone 518-442-3892