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Assessing Mobile Technologies in Child Protective Services

Abstract

Executive Summary

Introduction and Methods

Overall Assessment Results

District Pilot Programs

Overall Deployment and Security Considerations

Overall Recommendations

Appendix A: About the Center for Technology in Government

Appendix B: Current Practice Research

APPENDIX C: List of Survey Categories

Appendix D: Sample Surveys

APPENDIX C: List of Survey Categories

The following broad categories and bulleted details represent the type of data collected by the different survey instruments. Not all Local District survey instruments addressed each area. Participants were asked to provide information on work activities, impacts on job performance and stress, the technical and use characteristics of the technology, as well as their overall opinion about the technology(ies)

Types of Work Activities and Use Technical Characteristics Interaction and Use Characteristics Technical problems encountered with device Quality of work with device Impacts on Progress Notes Opinion about the mobility of work Overall Assessment of Mobile Technologies