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Designing social media policy for government

Abstract

Introduction

Social Media Use in Government

Eight Essential Elements

Getting Started: Designing a social media policy

APPENDIX A: Methodology

APPENDIX B: Table of Social Media Policies and Guidelines (International and Federal)

APPENDIX B: Table of Social Media Policies and Guidelines (State and Local)

APPENDIX C: Table of reviewed documents by issue areas (International and Federal)

APPENDIX C: Table of reviewed documents by issue areas (State and Local)

APPENDIX B: Table of Social Media Policies and Guidelines (International and Federal)

Institution
 
Type of Policy
 
Online Location of Policy
 
International
Australian Public Service Commission (policy)
 
Protocols for Online Media Participation
 
 
New Zealand State Services Commission (brief guidelines)
 
Principles for Interaction with Social Media
 
 
UK Civil Service (guidelines)
 
Code for Online Participation
 
 
UK Department for Business, Innovation and Skills (policy and guidelines)
 
Template Twitter Strategy for Government Departments
 
 
Federal
Air Force (policy and guidelines)
 
New Media and Web 2.0 Guidance
 
 
Federal CIO Council (guidelines)
 
Guidelines for Secure Use of Social Media by Federal Departments and Agencies 
 
 
General Services Administration (policy)
 
Agency Social Media Policy
 
 
General Services Administration (policy and guidelines)
 
Agency social media handbook
 
 
Navy (memo)
 
Web 2.0 Utilizing New Web Tools
 
 
US Army Corps of Engineers, Jacksonville District (guidelines)
 
Social Media User Guidelines
 
 
US Coast Guard (memo)
 
Social Media
 
 
US EPA (guidelines)
 
Blogging at EPA for Greenversations