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Making a Case for Local E-Government

Abstract

Introduction and Purpose

What is E-Government?

Why Consider E-Government?

Local E-Government Applied

Local E-Government Critical Success Factors

Advice from Local E-Government Pioneers

Method and Participants

E-government in Action

Method and Participants

The Center for Technology in Government (CTG), located at the University at Albany, State University of New York, works with government to develop well-informed information strategies that foster innovation and enhance the quality and coordination of public services. We carry out this mission through applied research and partnership projects that address policy, management, and technology dimensions of information use in the public sector.

Making a Case for Local E-Government is based on real-life experiences of local e-government pioneers throughout New York State. Through workshops and interviews, local government professionals shared information on their e-government projects. They detailed funding, barriers, strategies, and benefits of their e-government initiatives and shared insight and advice for colleagues who are just starting out.

The New York State Office for Technology's Local Government Advisory Committee played an important role in developing this project. This valuable resource of state and local professionals provided information and expertise on local e-government issues and offered continual feedback in shaping the project. Through their commitment to local government, we were able to carry out this project and provide information to all New York State local governments. We thank them and appreciate their hard work.

Finally, we thank all who participated in workshops and interviews, and the numerous public officials that helped broaden our understanding of local e-government in New York State.

Supporting Organizations