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Opening Gateways: A Practical Guide for Designing Electronic Records Access Programs



Appendix 2. Diagnostic Tool

The Diagnostic Tool - Users, uses, suppliers and content dimensions
Users, uses, suppliers and content dimensions
 
Dimension
 
Nature of Dimension
Source and nature of constraint or flexibility
 
Key Constraint
 
Adjustable
 
Characteristics of users
 
 
 
 
 
 
 
Predictability of uses
 
 
 
 
 
 
 
Sensitivity of content
 
 
 
 
 
 
 
Frame of reference needed to interpret and use content
 
 
 
 
 
 
 
Status of meta data
 
 
 
 
 
 
 
Uniformity of data/record sources
 
 
 
 
 
 
 
Degree of integration among data/record sources
 
 
 
 
 
 
 
Usefulness of content over time
 
 
 
 
 
 
 
Diagnosis of dimension interdependencies
 

 
Priorities
 
 
 
 
 
 
 
Trade-offs
 
 
 
 
 
 
 
New options
 
 
 
 
 
 
 
Other
 
 
 
 
 
 
 


The Diagnostic Tool - Organizational structure and context dimensions
Organizational structure and content dimensions
 
Dimension
 
Nature of Dimension
Source and nature of constraint or flexibility
 
Key Constraint
 
Adjustable
 
Structure of relationships with information suppliers
 
 
 
 
 
 
 
Structure of relationships with information users
 
 
 
 
 
 
 
Involvement of access provider in original data collection
 
 
 
 
 
 
 
Extent of value-added service by access provider
 
 
 
 
 
 
 
Nature of data flows
 
 
 
 
 
 
 
Suitability of existing technology
 
 
 
 
 
 
 
Relationship of access program to overall mission
 
 
 
 
 
 
 
Diagnosis of dimension interdependencies
 

 
Priorities
 
 
 
 
 
 
 
Trade-offs
 
 
 
 
 
 
 
New options
 
 
 
 
 
 
 
Other