Many people and organizations shared in the creation of this Guide. Our Advisory Committee and Expert Panel members offered both conceptual insight and practical advice.

The dedicated staff of state and local agencies in New York lived through and shared with us the lessons of three electronic access projects that are collectively represented in our hypothetical case example. They are the NYS Geographic Information System Clearinghouse, the Homeless Information Management System and the Kid's Well-Being Indicator Clearinghouse.

The leaders and managers of existing electronic access programs around the world gave their time and expertise in lengthy interviews about their experiences.

At the New York State Archives, Alan Kowlowitz and Geof Huth were indispensable partners.

Finally, members of the staff of the Center for Technology in Government, Donna Canestraro, Meghan Cook, Linda Keane, Kristine Kelly, Carol Murray, Richard Sloma, Fiona Thompson and Jing Zhang worked for more than two years on the underlying research. Sally Goodall designed the final Web and printed documents.