Increasingly, government information is being created and stored in electronic records. The transition from a paper to an electronic way of working poses new challenges to government agencies. This guide is designed to help government agencies develop affordable, manageable, and effective electronic records access programs.

The online workbench is provided as a companion piece to Opening Gateways: A Practical Guide for Designing Electronic Records Access Programs. It is an interactive version of the Guide enhanced with features that support groups of people as they collaborate on the development of electronic records programs.

This current practices research report identifies and describes exemplary practices in providing electronic access to information.