Over the past decade state and local governments have increasingly used information technology to support government operations. Many have developed intergovernmental information systems that perform only one business function or satisfy one program need. The result is a growing number of individual systems for government to government (G2G) business relationships at the state and local levels.

This project seeks to create an Internet Gateway (or a single point of passage) to test and evaluate mechanisms for G2G business relationships among state and local government organizations in New York State.

The prototype will channel three separate G2G business processes involving state agencies and a number of local governments through one common access point. The project is designed to test whether such a gateway would provide state, county, and municipal governments with greater efficiency, higher quality data, and more consistent and coordinated services. Throughout the project, the Center will examine the policy, management, technology, and financial factors that influence the development of the prototype.

In the fall of 2002, the Center for Technology in Government (CTG) at the University at Albany conducted current practice research to identify and examine existing government to government (G2G) portal projects.

This project report details the Gateway Prototype project from conceptualization and development to findings and recommendations. The Prototype was developed to create a single point of contact among state and local governments to test and evaluate mechanisms for government-to-government (G2G) business relationships.

This online demonstration shows the features and functions of the New York State-Local Internet Gateway Prototype. The Prototype was built to identify, demonstrate, and evaluate key factors associated with the design, development, and deployment of a single point of contact for G2G work among state and local governments in New York State.

December 2004 > Download PDF

Although the State-Local Internet Gateway Prototype Project is not a full system, the thinking is to work towards a vision of an ideal Gateway for G2G business relationships. Two exploratory discussion meetings were held in September and November 2002 with over 20 state and local representatives to discuss the ideal characteristics, benefits, and barriers associated with developing a perfect State-Local Internet Gateway for New York State. The following information was generated by this group (which has since been identified as the Advisory Committee):

Governance and Strategy

*This list is a work-in-progress and will be updated periodically by the Prototype Development Team.

• We aim to build, test, and evaluate a prototype Gateway for G2G business transactions. Phase One is to identify and document the content and structure. Phase Two is to build, test, and evaluate the prototype.

• We will strive to have 2-3 state agencies and about 6-10 local governments to actively participate in the design and testing of the prototype as part of the prototyping team

• CTG will take responsibility for leading and managing both phases of the project.

• The project will investigate existing portal-type projects and include information gathered by the NYS Office for Technology's (OFT) "Bridge the Gap" analysis in the investigation.

• NYS Agriculture and Markets
• New York State Office of Real Property Services
• NYS Office of the State Comptroller

• Broome County, New York
• Essex County, New York
• Monroe County, New York
• Ontario County, New York

• City of Canandaiga, New York
• City of Rochester, New York
• City of White Plains, New York

• Town of Bethlehem, New York
• Town of Binghamton, New York
• Town of Canadice, New York
• Town of Colonie, New York
• Town of Gardiner, New York
• Town of Union, New York

• AT&T
• CGI Information Systems & Management Consultants, Inc.
• Keane, Inc.
• Microsoft Corporation

• David  Landsbergen, Chair, Doctoral Studies Committee, Ohio State University

• Sharon S. Dawes, Project Director
• Meghan Cook, Project Manager
• Dubravka Juraga, Research Associate
• Chris Pagano, Project Associate
• Ben Schwartz, Graduate Assistant
• Derek Werthmuller, Director of Technology Services

Joe Aiello

Consultant, Digital Towpath - Niagara Mohawk

Gregory Benson, Jr.

Executive Director, NYS Forum for Information Resource Management

Thomas R. Bodden

Manager, Research & Information, Association of Towns of State of New York

Tim Bortree

Chief Information Officer,Monroe County

Carmella T. Carnevale

Technology Enterprise Accounts Manager, NYS Office for Technology

Sydney Cresswell

Director, Intergovernmental Solutions Program, University at Albany/SUNY

Dolores Dybas

Director, Information Systems, NYS Department of Agriculture & Markets

Patricia Favreau

Town Clerk, Town of Berne

Carole Francis

Statewide Applied Technology Advisor, NYS Office of the State Comptroller

Michele Hasso

Project Coordinator, NYS Office of the State Comptroller

Ed Hemminger

Chief Information Officer, Ontario County

Julie Holcomb

City Clerk, City of Ithaca

Geof Huth

Manager, Records Service Development, NYS Archives

Alan Kowlowitz

Public Technology Analyst, NYS Office for Technology

David Landsbergen

Chair - Doctoral Studies Committee, Ohio State University

Julie Leeper

Assistant Director of Strategic Policies, Acquisitions & E-Commerce, NYS Office for Technology

Robert Lilly

Director, Information Systems, Essex County

Carolyn May

Director, Community Development & Corporate Giving, Niagara Mohawk

Kim McKinney

Director of Information Technology, Broome County

Charlie Murphy

Assistant Secretary of State for Community Development, Department of State

Kathleen Newkirk

Town Clerk, Town of Bethlehem

Gene Pezdek

Director of Information Services, NYS Department of Environmental Conservation

Karen Prescott

AT&T

Thomas Ruller

Associate Programmer Analyst, State Education Department

Bruce Sauter

Chief Information Officer, NYS Office of Real Property Services

Laurie Savage

Assistant to the First Deputy Secretary of State, Department of State

Wendy Scheening

Manager, Information Systems, NYS Department of Agriculture & Markets

Gregory Smith

Chief Information Officer Division of Local Government, Services and Economic Development

NYS Office of the State Comptroller

John Woodward

County Clerk, Schenectady County

• Mary Lou Acheson, Senior Computer Operator
• Patricia Arthur, Clerk I
• Roberta Brooks, Principal Clerk
• Jeffry Huse, Assistant Director of Animal Industry
• Wendy Scheening, Manager, Information Systems

• Colleen Benson, Real Property Analyst III
• Sally Cooney, Real Property Analyst IV
• Tom Rutnik, Associate Computer Programmer Analyst
• Bruce Sauter, Chief Information Officer

• Joan Darcy, Sr. Programmer & Computer Analyst
• Michele Hasso, Project Coordinator
• Carole Francis, Statewide applied Technology Advisor
• Gregory Smith, Chief Information Officer

• Tim Bortree, Chief Information Officer, Monroe County
• Richard Brown, Director of Development and Planning, City of Canandaigua
• Carolee Conklin, City Clerk, City of Rochester
• Diane Conroy-LaCivita, Deputy Town Clerk, Town of Colonie
• Bonnie Drake, Town Clerk/Tax Collector, Town of Canadice
• Barbara Fiala, County Clerk of Broome, Broome County
• Ed Hemminger, Chief Information Officer,Ontario County
• Robert Lilly, Director, Information Systems, Essex County
• John H. McDonald, Town Assessor, Town of Union
• Kim McKinney, Director of Information Technology,Broome County
• Anne McPherson,Deputy City Clerk,City of White Plains
• Michelle Mosher, Town Clerk/Tax Collector, Town of Gardiner
• Kathleen Newkirk, Town Clerk, Town of Bethlehem
• Susan Pufky, Assistant Director, Real Property Tax Service, Broome County
• Laura Kay Wharmby, Clerk/Treasurer, City of Canandaigua
• Judy Zurenda, Town Clerk, Town of Binghamton

• Ashish Advani, Consultant
• Duane Benson, Technical Architect
• Bill Cunningham, Business Development Director
• Lorna Ganong, Director of Consulting Services
• Ed McGinley, Consultant
• Afzal Mohammed, Senior Consultant
• Brian Peek, Senior Consultant
• Mandy Prezioso, Senior Consultant

• Bob Bush, Senior Consultant
• Christopher Desany, Technical Architect
• Joann Dunham, NYS Program Manager
• Teresa Gillooley, Project Officer

• Bill Branch, Client Executive, NYS

This project is funded by a portion of CTG's New York State budget allocation.

The State-Local Internet Gateway Prototype Project seeks to create an Internet Gateway (or a single point of passage) to test and evaluate mechanisms for G2G business relationships among state and local government organizations in New York State.

The prototype will channel three separate G2G business processes from three state agencies through one common place. The project is designed to test whether such a gateway would provide state, county, and municipal governments with greater efficiency, higher quality data, and more consistent and coordinated services. Throughout the project, the Center will examine the policy, management, technology, and financial factors that influence the development of the prototype.

The project will be completed in two phases. Phase One will include the generation of a set of characteristics, benefits, and barriers to achieving an "ideal" State-Local Internet Gateway in New York State. In addition, CTG will lead an investigation into similar projects in New York State and elsewhere.

Finally, several state agencies and local governments will form a prototyping team to define the structure and content of the prototype.

More specifically, Phase One deliverables are as follows:

• Analysis of existing efforts in NYS that link state agencies and local governments in a G2G relationship.
• Documentation and analysis of the policy, management, technology, financial and other factors that influence the development of a State-Local Internet Gateway in at least one other state.
• Definition of a structure, or architecture, for a State-Local Internet Gateway in New York.
• Definition of the information and transaction content to be included in the prototype.
• A proposal for moving into Phase Two of the project, including garnering corporate partner support, and seeking funding for local government involvement for Phase Two of the project.

In Phase Two, CTG will lead, in conjunction with corporate partners and the prototyping team, the development, testing, and evaluation of the prototype.

The following is the approximate time frame for each phase:

• Phase One will continue until Spring 2003
• Phase Two will commence in Spring 2003 and end in Summer 2004

A partnership between the University at Albany's Rockefeller College of Public Affairs & Policy and New York State to develop a professional learning community focused on intergovernmental effectiveness. Program goals are to capture and share knowledge about how successful intergovernmental work occurs.

This intergovernmental innovation group of federal, state, and county government officials was formed in 1999 to provide intergovernmental innovators a resource to overcome barriers in process, policy, and regulation, and to serve as a platform for discussion and collective action.

The Office of Intergovernmental Solutions is part of the US General Services Administration. It aims to build a community of intergovernmental managers to identify, analyze, and help solve major issues affecting electronic governments in the 21st century. This Web site is a place where government officials can go to learn about practices in other governments to find sources of information and experts in related initiatives.

Center for Technology in Government
University at Albany, SUNY
187 Wolf Road, Suite 301
Albany, NY 12205
(518) 442-3892 (phone)
(518) 442-3886 (fax)

Meghan E. Cook

Project Manager

(518) 442-3892