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Graphic depiction of Policy, Data, Strategy, Technology, Cost Factors, and Skills areas of GuideTechnology topicCost topicSkills topicStrategy topicData topicPolicy topicInsider's Guide home

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Every day people inside government use information to develop policies, make decisions, evaluate programs, and deliver services. This Insider's Guide draws from the experiences of real agencies doing serious work to provide practical advice about using information in government. It covers six related topics and eight case studies plus links to many additional resources.

This Guide will help you see how these topics play out in any given project. If you are starting a project of your own, it can help you identify the right questions and lead you to resources that will help you answer them.

Overview
Presents the problems of using information inside government, brief summaries of the main topics, and a quick way to find which cases illustrate which topics. An Executive Briefing showcases the high level points in the Insider's Guide including short descriptions of the topics, cases, and lessons.
  
Topics
Offer discussion, case illustrations, and links to additional resources about six main topics: strategy, policy, data, cost, skills, and technology. For a quick look at all six topics, see the summary of key points.
Cases
Tell the stories of eight projects in which government agencies are putting information to use in human services, financial management, local government operations, IT investment decisions, and more.
 
How to Use the Guide
Suggests ways to navigate through the material that allow you to focus on individual topics, specific cases, general summaries, or your own questions.
Designing and developing the Insider's Guide required the effort, energy, and expertise from the design team and CTG's entire staff.

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Strategy • Policy • Data • Cost • Skills •Technology

Copyright © 2000

Center for Technology in Government, University at Albany,SUNY, 1535 Western Avenue Albany, NY 12203 | Phone: (518) 442-3892 | Fax: (518) 442-3886 | E-mail: info@ctg.albany.edu | URL: http://www.ctg.albany.edu

Date last updated: April 10, 2001