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Academics

Overview

Courses

Overview
CTG's research program contributes in many ways to the academic life of the University at Albany. Through courses, internships, and other opportunities for faculty and students, the Center is closely engaged to the teaching and research missions of the University.

ROCKEFELLER COLLEGE OF PUBLIC AFFAIRS AND POLICY

Photo of Graduate students
As part of the Rockefeller College of Public Affairs and Policy's Master of Public Administration (MPA) Program, Theresa Pardo and Sharon Dawes were key in developing the nationally-ranked Information Strategy and Management Concentration. According to U.S. News and World Report's most recent graduate school rankings, this specialty area is ranked #2 in the country for best public affairs schools for information and technology management programs.

One of the key reasons why the Information Strategy and Management Concentration holds the #2 ranking is the participation by Pardo and Dawes as faculty and the access they provide for students to NYS government and its Chief Information Officers.

Pictured above: Dan Chan (middle front row), Acting NYS CIO, participated on a panel discussion as part of Theresa's Fall 2011 graduate level course, PAD 650: Building a Case for IT Investments in the Public Sector. Dr. Chan was joined by Bill Travis, CIO of NYS Office of Children and Family Services, Brian Scott, CIO NYS Health Department, David Walsh, CIO of NYS Department of Education, and Adam Gigandet, CIO of NYS Department of Motor Vehicles.

CTG is also linked to the MPA program through its graduate assistants, student, and research projects.

INFORMATION SCIENCE DOCTORAL PROGRAM

CTG directors participate in the design and management of the information science doctoral program. They also teach courses that focus on information policy, theory, and strategic decision-making.

VISITING SCHOLARS PROGRAM

The Visiting Scholar Program attracts digital government researchers from around the world. CTG accepts applications for both short- and long-term visits through a competitive review process.

CONFERENCES

A core aspect of CTG's mission is to take an active role in the community of researchers studying and adding to the growing body of knowledge about IT in government. We accomplish this, in part, through our participation in national and international academic conferences.

For the last several years, we have played active roles in organizing the following major conferences:

OPPORTUNITIES FOR GRADUATE STUDENTS

Graduate assistants and student interns participate in many aspects of the partnership and research projects conducted at the Center.

IT COMMONS

Center researchers have been active members of the University's IT Commons curriculum.


Rockefeller College of Public Affairs and Policy
CTG is closely aligned with the University's Rockefeller College of Public Affairs and Policy, which is one of the nation's top-ranking public affairs schools, according to U.S. News & World Report. CTG researchers serve as faculty and guest presenters at Rockefeller College, and selected students from the College become graduate assistants or use CTG work for dissertations and theses.

In the most recent rankings, Rockefeller College was ranked #2 in the country for best public affairs schools for information and technology management programs. Overall, the College was ranked 14th among the nation's 269 master's of public affairs and administration programs.

INFORMATION STRATEGY AND MANAGEMENT

As members of the faculty of the Department of Public Administration and Policy, CTG Director Theresa Pardo and Senior Fellow Sharon Dawes worked in partnership with Distinguished Professor David Andersen to develop an academic specialty in government information strategy and management.

The concentration offers specially designed courses that focus on the real-world issues in government, along with special topics and readings that augment advanced study. This curriculum focuses on the ways in which information policy, management, and technology interact in the design, operation, and evaluation of public programs. Students tackle these issues in course work, projects, and individual research.

The complex interplay among these domains is viewed within single organizations and across multiple organizations, sectors, and levels of government. The program offers a series of courses designed to inform, educate, and prepare students for state-of-the-art careers in the public sector.

The specialty is available in the Master of Public Administration, Ph.D. in Public Administration, and professional certificate programs.

MASTERS OF PUBLIC ADMINISTRATION

The Master of Public Administration program strives to prepare students for careers as policy analysts and leaders in public service both in and out of government. The curriculum provides students with analytic and quantitative skills to frame policy issues, deal with their institutional and political contexts, and bring about effective action directed at the formulation, approval, implementation and evaluation of policy. A number of students in the Masters program have served as graduate students at the CTG, and some have used CTG research data for their Masters' theses.

For admissions information visit http://www.albany.edu/rockefeller/admissions.shtml.

For samples of dissertations and theses that have used CTG research, visit Disserations and Theses.


Information Science Doctoral Program
CTG partners with University at Albany's College of Computing and Information as faculty partners and guest lecturers of the interdisciplinary Ph.D. program in Information Science. As faculty partners, Sharon Dawes and Theresa Pardo as well as Deputy Director Anthony Cresswell participate in the design and management of the doctoral program as well as present courses that focus on information policy and information theory.

More detailed information about the College and its programs can be found at the College's website at www.albany.edu/cci/.


IT Commons
The University at Albany's Information Technology Commons (IT Commons) is designed to increase the number of information technology courses in the University’s curriculum. The IT commons supports world class research and educational programs in information-related studies throughout many of the disciplines on campus. Through the IT Commons, students can take information technology courses through multiple departments around the University. The Commons shares faculty members who participate in discipline-based and interdisciplinary research in areas related to IT. More information on the IT commons is located at http://www.albany.edu/itc/index.html.


Graduate Students

Opportunities
CTG provides graduate students with both scholarly and practical opportunities that provide a strong foundation for future careers in teaching, research, and public service, as well as in the private sector. Scholarship and practical experience commingle in all of the CTG's applied research projects, fostering a unique educational experience for students at both the master's and doctoral levels.

Photo of Graduate students
CTG graduate students Mohammedd Gharawi (left) and Taewoo Nam (right) at the poster session of the 4th International Conference on Theory and Practice of Electronic Governance (ICEGOV2010) in Beijing, China.
Graduate assistants and student interns participate in many phases of the partnership and research projects conducted at CTG, and also have the opportunity to participate as part of a global community of digital government researchers. Students are trained and provided experience in data collection and management as well as substantive data analysis and product development. To date, students from a wide variety of academic disciplines have worked at CTG including public administration, information science, computer science, sociology, history, political science, criminal justice, business, and geography.

Contact CTG to inquire about current opportunities.

Current Graduate Student Profiles
Djoko Sigit Sayogo, Rockefeller College of Public Affairs & Policy
Nancy Cowan, School of Public Health

Past Graduate Students

2004 Graduate Student Orientation
2004 Graduate Student Orientation at CTG.
Over the past 18 years, CTG has worked with close to 100 graduate students from various departments at the University at Albany, all with a passion for technology and policy. Many have gone on to promising positions in government, academic institutions, and the private sector. The alumni profiles are of those we have been able to find current information on ― we welcome updates from all who worked at CTG as graduate assistants.



Visiting Scholars Program
The Center for Technology in Government (CTG) has a strong network of international scholars who have had the opportunity to visit and share their research, interacting with CTG staff and other University at Albany faculty on shared interests. CTG is open to advanced doctoral students, post-doctoral fellows, and academic professionals from all over the world and all related disciplines.

Successful applicants have the following characteristics:
  • Qualified educational background
    Applicants should be formally affiliated with a recognized academic institution.
  • Experience working in applied research settings
    Applicants should have experience in engaged scholarship with a focus on government organizations.
  • Ability to work in a team-based setting
    CTG projects rely on a team-based approach and strong relationships among the project staff. Applicants should be comfortable working in a team environment.
  • Recommendation from a CTG staff member or a CTG research partner
    Strong candidates typically have a recommendation from one of our staff members or one of our research colleagues.
Types of Visits

Short-Term Visits
Applications for visits of 1 month or less are accepted on a rolling basis. For short-term visitors, we ask that you submit your application to the visiting scholar coordinator at least 3 months prior to the date you wish to arrive.

Long-Term Visits
Individuals who are interested in visiting CTG for longer than one month should submit their applications to the visiting scholar coordinator, according to the schedule below. Generally, the Center accepts only one to two long-term visitors during an academic semester.

Application Calendar
Although CTG operates year-round, we try to schedule visits according to the University at Albany’s academic calendar. All applications should be submitted to the visiting scholar coordinator.

Academic Calendar
Fall: End of August to Mid-December
Spring: Mid-January to End of May
Summer: June to Mid-August

Application Due Dates
Fall Visits: April 1st
Spring Visits: October 1st
Summer Visits: February 1st

Funding
The CTG Visiting Scholar Program does not provide funding. We will provide a workspace, basic research resources, and opportunities to meet with CTG staff and others at the University. All applicants must provide their own funding for travel, accommodations, and other expenses.

Important Logistic Information
CTG is located off-campus. Therefore, travel to the University requires a car or the use of public transportation, which is limited between CTG and the UAlbany campus. The University at Albany does not provide short- or long-term housing. Visitors are responsible for finding their own lodging, whether they stay at a hotel or make arrangements for a rental.

Application Materials
If interested in being considered for CTG’s Visiting Scholar Program, please provide the following information:
  • Curriculum Vitae
    Applicant should be an established scholar at a recognized institution.
  • A Research Plan or Statement of Purpose, which includes:
    -The proposed dates of your visit.
    -How you learned about CTG.
    -Your interests and how they match CTG projects or topic areas.
    -The goals and expectations you have for your visit.
All applications should be submitted to the visiting scholar coordinator at VisitingScholars@ctg.albany.edu.


Past Visiting Scholars
Over the years, CTG has hosted many visiting scholars who have shared their expertise and research, and collaborated on CTG research and projects. CTG is open to long- and short-term visits from advanced doctoral students, post-doctoral fellows, and academic professionals from all over the world and all related disciplines as part of its Visiting Scholar Program.

Milena Yordanova Krumova

Milena Yordanova Krumova
Current position:Assistant Professor, Faculty of Management, Technical University, Sofia

Year at CTG: 2013

Country:Bulgaria

Research Focus at CTG: During her time at CTG, Milena focused on her research in Web 2.0/3.0 applications for creating and sharing new knowledge, and in Public Administration 2.0, Enterprise 2.0 and Learning 2.0 principles, along with participating in several seminars, workshops, and presenting her research.
Website>>

Hannu Larsson

Hannu Larsson
Current position:Researcher and Teacher at Örebro University, Sweden

Year at CTG: 2012

Country: Sweden

Research Focus at CTG: During his time at CTG, Hannu met with staff to discuss shared research interests, presented his research on Sustainability for eGovernment, and attended the ICEGOV 2012 conference.He also showed how us how Fika is done in Sweden, their morning social break ... we liked that!
Find Hannu on Twitter>>

Marie Anne Macadar

Marie Anne Macadar
Current position:Associate Professor, School of Business at Pontifical Catholic University of Rio Grande do Sul, Brazil

Year at CTG: 2012

Country: Brazil

Research Focus at CTG: During her time at CTG, Marie focused on internationalizing her research on Information Systems in Brazilian Public Health and contributed to current CTG projects.
Current bio>>

Ignacio Criado

Ignacio Criado
Current position: Assistant Professor, Universidad Autónoma de Madrid, Spain

Year at CTG: 2011

Country: Spain

Research Focus at CTG: During his time at CTG, Ignacio conducted research about interoperability of e-Government developments in multi-level systems, with a special focus on the case of health policy in the United States and Spain.
Current bio>>

Rodrigo Sandoval Almazan

Rodrigo Sandoval Almazan
Current position: Teaching Professor, State Autonomous University, Mexico

Year at CTG: 2011

Country: Mexico

Research Focus at CTG: During his time at CTG, Rodrigo met with CTG staff and students to discuss open government, social media, and advancements in e-government research. He also shared his research about open government adoption in Mexico.

Olivier Glassey

Olivier Glassey
Current position: Assistant Professor, Swiss Graduate School of Public Administration

Year at CTG: 2011

Country: Switzerland

Research Focus at CTG: During his time at CTG, Olivier met with staff to talk about shared research interests and presented a research discussion on the tensions between privacy and transparency issues from a European perspective through proposing a model for data, identity, and privacy management.
Current bio>>

Karim Hamza

Karim Hamza
Current position: Academic Researcher, Maastricht School of Management (Netherlands); Part-Time Professor, American University (Egypt); and Approved Tutor, Edinburgh Business School (UK)

Year at CTG: 2011

Country: Egypt

Research Focus at CTG: During his time at CTG, Karim gave a research discussion on governance structures for building democracy in Egypt, and met with CTG staff to plan future research collaborations focused on the use of social media in government.
Current bio>>

Lorenzo Madrid

Lorenzo Madrid
Current position: Chief Technology Officer for the Latin America Region and World Wide Director for the Government Interoperability Initiative, Microsoft

Year at CTG: 2010

Country: Brazil

Research Focus at CTG: During his time at CTG, Lorenzo worked with staff and graduate students on shared research interests. As part of his visit, he gave a presentation on The Economic Impact of Interoperability in Delivering Electronic Citizen Services and was guest lecturer at Theresa Pardo's Department of Public Administration and Policy class, Information Technology Innovation in the Public Sector.
Current bio>>

Antonio Cordella

Antonio Cordella
Current position: Lecturer, Information Systems and Innovation Group, Department of Management, London School of Economics

Year at CTG: 2010

Country: Italy

Research Focus at CTG: During his time at CTG, Antonio met with staff at CTG to talk about shared research interests and presented a research discussion about an e-Government enactment framework.
Current bio>>

Evgeny Styrin

Evgeny Styrin
Current position: Senior Research Analyst, Institute for Public and Municipal Administration, Higher School of Economics, Moscow

Year at CTG: 2009-2010

Country: Russia

Research Focus at CTG: During his time at CTG, Evgeny was an integral part of the project team gathering information on how New York State agencies used technology resources to capture, manage, and deliver the data required for the American Recovery and Reinvestment Act (ARRA). In addition, he also worked in close contact with his colleagues at UAlbany's Rockefeller College, where he held a faculty affiliation for his Fulbright Fellowship.

Lin Zhu

Lin Zhu
Current Position: Assistant Professor, Department of Public Administration of East China University of Science and Technology, Shanghai

Year at CTG: 2008

Country: China

Research Focus at CTG: During her time at CTG, Lin integrated herself as a member of various research project teams and was a co-author on several writing projects. She shared her work in China at a CTG research discussion, Improving Citizen Access to Government Information in China.

Enrico Ferro

Enrico Ferro
Current position:Head of Business Model and Policy Innovation Unit at ISMB; Lecturer of Innovation Management in the Public Sector at International Labour Organization (UNITED NATIONS); Adjunct Professor at Polytechnic of Turin

Year at CTG: 2004-05

Country: Italy

Research Focus at CTG: Enrico spent six months at CTG, during which he collaborated with researchers on a number of projects concerning the relationship between eGovernment and the digital divide, as well as the use of online auctions for the sale of government surplus property.
Current bio>>

Marijn Janssen

Marijn Jenssen
Current position: Assistant Professor at the section of Information and Communication Technology (ICT) at Delft University of Technology

Year at CTG: 2004

Country: The Netherlands

Research Focus at CTG: While at CTG, Marijn worked with staff on international e-government business models. At the 2005 eChallenges conference in Ljubljana, Slovenia, Anthony Cresswell, Marijn Janssen, and Luis Luna-Reyes received the Best Paper Award for Modeling Methods for Information Integration: Comparative Cases in e-Government.
Current bio>>


Courses

Fundamentals of Information Strategy and Management

This class introduces the interaction of policy, management, and technology in the design, operation, and evaluation of government operations and public services. It relies heavily on case studies to illustrate how these domains play out in real situations in single organizations and in interorganizational, intergovernmental, and intersectoral settings.

Guest lecturers provide real life context to the information theories and strategies taught in the class.

Read what students have said about this class.

Guest Lecturers


Robert Freeman
Committee on Open Government
New York State Department of State

Terry Maxwell
School of Information Science & Policy
University of Albany

John Aveni
NYS Office for Technology

Bruce Oswald
Cyber Security & Critical Infrastructure Coordination

Stan France
Schoharie County

Mike Donovan
Office of the New York State Chief Information Officer

Ed DeFranco
DeFranco Associates

Kathleen Newkirk
Town of Bethlehem

Class Testimonials


"The case study format of the class provided a unique opportunity to examine real life issues in government IT project implementation. In addition, Professor Dawes' background in both the academic and government sectors ensured that our course instruction was well informed by real world experiences."
Michael P Holland
United States Government Accountability Office

"Professor Dawes' classes really helped to tie together classroom theory with practical applications. Her technical understanding and hands-on experiences working with a variety of governmental organizations were especially helpful in understanding the key issues related to Information Technology and its integration in the public sector."
Mike Farrar
NYS Office of the State Comptroller

"I took PAD 550 the first year it was offered. I specifically came to Albany to specialize in information management in the public sector. While an MBA was an option, my interests really were targeted to the issues faced by government with respect to their information processing and organizational demands. PAD 550 was exactly what I was looking for. It was the first class that I took that investigated real public sector information management problems and provided an effective framework for understanding the complex intersections of technology, policy, and management."
Natalie Helbig
Ph.D. student and CTG graduate assistant

Building a Case for IT investments

This class formalizes CTG’s Making Smart IT Choices methodology covering problem definition, stakeholder analysis, process analysis, best and current practice research, technology awareness, and case building.

Class projects present students with opportunities to work on real life challenges facing government agencies. Click here for a sample of recent projects.

Guest lecturers round out this class by providing case studies and lessons learned by experts in the field.

Read what students have said about this class.

Project Samples


Project Title: Business Case for XML in OHM
Agency: New York State Office of Mental Health
Summary: OMH had a mandate to implement technology that would lead to achieving the highest level of treatment for their patients. This project made a case that OMH use XML, eXtensible Markup Language, to accomplish this goal.

Project Title: OASAS Credentialing Process Analysis
Agency: New York State Office of Alcohol and Substance Abuse Services
Summary: This project examined the credentialing process with the Credentialing Unit of OASAS for the purpose of identifying ways to improve the process for unit employees and the customers they serve.

Guest Lecturers


Lester Diamond
US Government Accountability Office

Tony Cresswell
Deputy Director
Center for Technology in Government

Meghan Cook
Program Manager
Center for Technology in Government

Donna Canestraro
Program Manager
Center for Technology in Government

Class Testimonials


"The class provides experience with a real IT case through a team-based project using Smart IT, which is an analysis tool of CTG. It was very helpful to understand IT issues in government agencies, since I had only been involved in business organizations. Therefore, I have learned both similar and different factors that affect the success of IT initiatives between profit and non-profit organizations."
Jinwon Ho
Adjunct Instructor
School of Information Science and Policy
University at Albany/SUNY

"Professor Pardo's class is really great in terms of learning theories of IT investment, and getting experience from an actual administration of IT investment. Theoretical tools and actual project experience could be applied anywhere in public or private organizations."

"When I took PAD 650, our team was working on revising the credentialing process of the NYS, Office of Alcoholism and Substance Abuse Services) by using theoretical tools of Smart IT and IT investment, and our contribution to this project proved to be very effective."

"Students learned risk analysis, cost-benefit analysis, measuring success factors of IT investment, project management skills, how to use and apply information technologies to IT investment, and much more."

"Professor Pardo is an excellent teacher. She is always willing to help us to achieve high performance and competency in this field."
Kwang-Seok Yoon
Ph.D. Student
School of Information Science and Policy
University at Albany/SUNY

"PAD 650 is a class where you can really put theory into practice. We learned "Making Smart IT Choices" and applied it to our case study with the government sector, the NYS Office of Alcohol and Substance Abuse Services (OASAS). The skills I learned in this class helped build my communication skills, critical and strategical thinking, and inspiration in my future career. I have to admit, this is one of the greatest and most memorable classes I have taken during my masters year."
Tina Chang
Allion/ NSTL

"The opportunity of analyzing a real problem at the Office of the Real Property Services, and using tools that have proven to be useful in many other situations made this class a very practical and integrative learning experience."
Luis F. Luna Reyes
Universidad de las Americas


Dissertations and Theses

Master’s Theses

Dissertations

  • Helbig, Natalie (2010). Thinking Beyond Performance Indicators: A Holistic Study of Organizational Information Use, Ph.D, Public Adminstration and Policy, Rockefeller College of Public Affairs & Policy, University at Albany. Now Senior Program Associate, Center for Technology in Government, University at Albany.
  • Ackam, Badahir (2009). Socio-Technical Processes in Interorganizational Emergency Response and Recovery Process at the World Trade Center, Ph.D, Information Science, College of Computing and Information, University at Albany. Now Assistant Professor, School of Business, Western New England College.
  • Mulki, Fawzi (2009). The Effects of Leadership and Authority on Cross-Boundary Information Sharing in Response to Public Health Crises: A Comparative Study between the United States and Jordan, Ph.D, Informatics, College of Computing and Information, University at Albany. Now Senior Policy Analyst, The Royal Hashemite Court, Jordan.
  • Zheng, Lei (2009). Leadership Behaviors in Cross-Boundary Information Sharing and Integration: Comparing the U.S. and China, Ph.D, Public Adminstration and Policy, Rockefeller College of Public Affairs & Policy, University at Albany. Now Assistant Professor, Department of Public Administration, School of International Relations and Public Affairs, Fudan University, China
  • Luna-Reyes, Luis (2004). Collaboration, Trust, and Knowledge Sharing in Information Technology Intensive Projects in the Public Sector, Distinguished Dissertation Award; Ph.D. Information Science, University at Albany, Rockefeller College of Public Affairs & Policy. Now Assistant Professor, Business School, Universidad de las Americas, Puebla, Mexico.
  • Zhang, Jing (2003). Cross-Boundary Knowledge Sharing: A Case Study of Building the Multi-Purpose Access for Customer Relations & Operational Support (MACROS) System, Distinguished Dissertation Award; Ph.D. Information Science, University at Albany, Rockefeller College of Public Affairs & Policy. Now Assistant Professor, Graduate School of Management, Clark University, Worcester, MA.
  • Neely, Pamela (2002). A Framework and Associated Software Tool for the Analysis of Source Data for a Data Warehouse: Development and exploratory study. Ph.D. Information Science, University at Albany, Rockefeller College of Public Affairs &Policy. Now Assistant Professor of Accounting, Department of Business Administration and Economics, The College at Brockport/SUNY.
  • Zeng, Jihong (2002). Using Keywords/Phrases in Automatically Generating Hypertext Links: An Exploratory Study. Ph.D. Information Science, University at Albany, Rockefeller College of Public Affairs &Policy. Assistant Professor, Management Information Systems, New York Institute of Technology.
  • Powers, Jennifer Goodall (2001). Network Formation and the Development of Trust in Interorganizational Relationships Ph.D. Information Science, University at Albany, Rockefeller College of Public Affairs &Policy. Associate Dean, College of Computing and Information, University at Albany.
  • Kelly, Kristine (1999). A Systems Approach to Identifying Decisive Information for Sustainable DevelopmentPh.D. Information Science, University at Albany, Rockefeller College of Public Affairs &Policy. Now Assistant Professor, Business School, Endicott College.
  • Pardo, Theresa A. (1998). Reducing the Risks in Innovative Uses of Information Technology in the Public Sector: A Multidisciplinary Model. Ph.D. Information Science, University at Albany, Rockefeller College of Public Affairs &Policy. Now Director, Center for Technology in Government, University at Albany
  • Han, Charles (1998). Exploring a Path to the Formation of Network Collaboration. Ph.D. Public Administration, University at Albany.
  • Kim, Soon Hee (1998). The Effects of Family Leave Policy on Employees and Agencies in New York State Government: Organizational Dynamics and Policy Evaluation. Ph.D. Public Administration & Policy, University at Albany, Rockefeller College of Public Affairs & Policy. Professor, Department of Public Administration and International Affairs, Maxwell School of Citizenship and Public Affairs, Syracuse University.
  • Giguere, Mark (1995). Electronic Document Description Standards: A Technical Feasibility Study of Their Use in the Microform Preservation of Contextual Cues Embedded in Structured Electronic Documents During Digital/Analog/Digital Reformatting. Ph.D. Information Science, University at Albany, Rockefeller College of Public Affairs & Policy. Now Electronic Records Specialist, National Archives and Records Administration.


Conferences

International Conference on Theory and Practice of Electronic Governance (ICEGOV)

October 22-26, 2012 | Albany, New York

The International Conference on Theory and Practice of Electronic Governance (ICEGOV) is a series organized by the United Nations University - IIST, Center for Electronic Governance. The conference annually brings together practitioners, developers, and researchers from government, academia, industry, and non-governmental organizations to share the latest findings in the theory and practice of Electronic Governance.

CTG will be the host institution for ICEGOV2012, which will take place October 22-26, 2012 in Albany, NY.

Annual Conference on Digital Government Research (dg.o)

June 4–7, 2012 | University of Maryland, College Park, Maryland

The Digital Government Society of North America (DGSNA) organizes and hosts an annual international conference, bringing together government managers, researchers, educators, industry leaders and others from around the world interested in furthering the investigation and practice of democratic digital government.

Issues relevant to e-government are explored through keynote speeches, research sessions, panels, birds of a feather discussions, and poster and demo sessions. Conference attendees across disciplines and national boundaries have an opportunity to connect, exchange ideas, and find common ground. The discussions are lively, the atmosphere is relaxed, and the settings are dynamic.

Each year, CTG takes an active part in helping to organize dg.o through its staff who serve in leadership roles and on many program committees, and who submit papers and take part on panels throughout the conference.

Hawaii International Conference on System Sciences (HICSS)

January 4–7, 2012 | Grand Wailea, Maui, Hawaii

The annual Hawaii International Conference on System Sciences (HICSS) conference is a unique and respected forum in computer and information systems and technology for the exchange of ideas among research and development communities around the world. It is one of the oldest and most influential conferences in the field of system sciences. CTG has played a key leadership role in establishing both the size and stature of the Electronic Government track.

Over the past decade, the emergent study domain of e-Government, also referred to as digital government, has produced a rapidly increasing number of research contributions at HICSS. The success of the e-government track reflects the efforts of an international team led by Jochen Scholl, of the Information School at the University of Washington, whose leadership at HICSS began when he was a graduate assistant at CTG. CTG leaders Theresa Pardo, Sharon Dawes, and Anthony Cresswell have all co-chaired e-Gov mini-tracks.

According to Dr. Scholl, Electronic Government Track Chair, “Over the years, the Electronic Government Track at HICSS has developed into a premier platform for researchers from around the world to present and discuss their best work with colleagues.” The HICSS e-Government track has been a hotbed for groundbreaking studies and new ideas in this particular research domain. Many studies first presented here were developed further and then turned into publications at top journals. Ten minitracks cover the full spectrum of research avenues of electronic government including minitracks dedicated to emerging topics, open government, and social media and social networking, or most recently, insider threats.

The HICSS e-Government Track has assumed an excellent reputation among e-Government scholars. Several times it has been ranked the academically most rigorous research conference on e-Government in the world. The E-Government Track is in the top 2 of HICSS tracks with the lowest acceptance rate and the highest average per-session attendance. Having a paper accepted at the e-Gov Track at HICSS means something. Furthermore, HICSS is in the top 2 percent of all IEEE conferences with regards to proceedings hits and paper downloads.


Student Profiles

Bahadir K. Akcam

Bahadir K. Akcam
Bahadir K. Akcam is a forth year Ph.D. student in the Information Science Ph.D. program at the College of Computing and Information, University at Albany. He is also a certified Project Management Professional (PMP). His research interests are application of system dynamics approach to organization management, information management, and information technology issues.

What brought you to the Center for Technology in Government?

While I was continuing my professional and academic carrier in Turkey, I was interested in pursuing a Ph.D. program that would give me the opportunity to work on current information management issues in Government. CTG’s active and pioneering research was one of the main reasons why I decided to attend the University at Albany.

What did you do prior to coming to CTG?

I was the information technology manager of the Turkish Criminal Police Laboratories (KPL). In that position, I was managing information technology, organizational development, and quality management projects for KPL. I received my M.Sc. degree in Information Systems from M.E.T.U. with a focus on IT enabled organizational change and my other M.Sc. degree in Physical Examination and Criminalistics from Ankara University, with a focus on evidence databases.

What are your plans/goals for the future?

With the new knowledge and skills gained at the Information Science Ph.D. program and CTG, I would like to use them in an academic or professional organization where I can make the most impact.

How can CTG help you reach your goal for the future?

By actively participating in information management projects in government, we face the current challenges of the field and develop practical solutions from the academic perspective of organizations. This invaluable experience and research skills that I am gaining here can help me to reach my goals for the future.

Andrea Baker

Andrea Baker

What brought you to the Center for Technology in Government?

My background is as a newspaper journalist. I have written about everything from primary education to state politics. For the last decade, I have witnessed public agencies’ challenges and triumphs with incorporating information technology. In 2003 I decided to attend the University at Albany for a Ph.D. in information policy and management. I was familiar with CTG’s work in the e-government domain and decided to apply for a graduate assistant position. CTG is an excellent place to learn about the fundamental role of information technology in government and experience the art of conducting research.

What did you do prior to coming to CTG?

In the late 1990s, I was lucky enough to cover New York State’s transition to a new format of reporting data about students’ performance. Writing about the state’s creation and dissemination of information through the “school report cards” was a very interesting and challenging task. After spending a couple of years covering education, I moved to the Albany area to cover politics. I started by covering a small municipality and then moved onto county and then finally state government. In that role, I witnessed leaders create policies and laws that shape citizen’s everyday lives. Just prior to CTG, I worked out of the state Capitol part-time as a researcher for Newsday, a Long Island newspaper.

What are your plans/goals for the future?

Whether I work for an academic institution or a center for research is part of the journey ahead. For now my main goal is to finish my doctoral studies and learn as much about the art of research as I possibly can. I am mainly interested in e-democracy and the government’s role in fostering improved information access. I am also interested in how candidates for public office use technology to communicate with citizens.

How can CTG help you reach your goal for the future?

I believe the best way to learn is through a combination of formal training and first hand experience. CTG is an excellent place to learn the research process as well as network with leaders in the fields of information science and government. I have recently had the good fortune of being a part of the XML Testbed team. As a team member I have learned project management skills as well as research design skills. CTG is an exciting and interesting place.

Tamas Bodor

Tamás Bodor
Tamas is at the University at Albany, pursuing his third master's degree. While he already has degrees in history and sociology, in May he will complete his masters in communication. His research focus is on public opinion theory, and he is working on a case study of the 1998 Hungarian national elections for his thesis work.

What did you do prior to coming to the Center for Technology in Government?

Before coming to the United States, I received two master's degrees in Hungary. After receiving those degrees, I worked for the Gallup Institute in my home country. It was through this work that I became interested in political communication. After working for Gallup, I worked for the nationwide Hungarian Ambulance and Emergency Service as the head of statistics with the Department of Information Technology and Statistics. This department oversaw the operation of entire organization and attempted to make improvements based on the research I was doing.

Why did you come to CTG?

One day I received a message from the Communication Department listserv describing CTG and advertising for a graduate assistant position. My academic and professional background at Gallup and the Ambulance and Emergency Service seemed to match the skills I would need to work at CTG. Overall I figured it would be a good place to work, and in February 2003 I became a member of the CTG staff.

What have you been involved with since coming to CTG?

When I came to CTG the organization was in the process of working on its MIII project for which I was particularly hired. This project investigates social processes of information sharing across organizational borders. Through this study, I have collected data through observational research and participated in the project's literature review. I have also worked, and I am working on the project's research papers that have been submitted and will be submitted to various journals and conferences. Currently I am involved in the design activities of a national survey, which constitutes the next phase of the MIII project.

What are your plans for the future?

After finishing my Masters Degree in May I will either apply to a political science Ph.D. program, or return to Hungary. If I do not begin my Ph.D. studies right away, I expect to return home and will look for a job related to public opinion and market research or organizational consulting.

How can CTG help you with your future plans?

Eventually, I would like to get my Ph.D. in political science. Through my work at CTG I have been able to see how government works, and what it exactly does. I really enjoy the research culture within this professional environment. Being at CTG has also given me the opportunity to combine applied social science and academic research in ways I never imagined possible. CTG has opened my eyes to many new possibilities that I never thought existed.

What is one little known or interesting fact about you?

I love hiking, fishing, and just playing outdoors with my kids. New York State is beautiful and provides great opportunities to such things. I love gardening too but currently living in an apartment, I've had to give it up for now. Being from Hungary, I am also an avid soccer fan.

Minal Brahmbhatt

Minal Brahmbhatt
Minal Brahmbhatt is a first year Masters student in the Computer Science department at the University at Albany. Her research interests are in the field of Artificial Intelligence and Machine Learning.

What brought you to the Center for Technology in Government?

I have come to the United States to gain international exposure and experience. I learned about CTG in my first semester at UAlbany and I was delighted when I received the opportunity to work here in my second semester. The work that I do here greatly reinforces my academic work.

What did you do prior to coming to CTG?

I was born and raised in India. I completed my undergraduate in Bachelor of Engineering at Dharm Sinh Desai University.

What do you do at CTG?

I work in the Technology Services Unit an different projects. I have been working on the CTG Web site to bring it into better conformity with current Accessibility standards removing table formatting and replacing it with CSS. I have also been involved in some internal and external web applications developed at CTG using XML and mySQL.

What are your plans/goals for the future?

My immediate plans are to complete my Masters and join the IT industry.

How can CTG help you reach your goal for the future?

CTG has a wonderful work atmosphere. This is my first experience of working in a professional environment. I shall not find the transition from student life to professional life difficult because of the vast experience I shall have collected here.

Nancy Cowan

Nancy Cowan
Nancy is a second year Masters of Public Health student concentrating in Environmental Health Science in the School of Public Health. She expects to graduate May 2013.

What brought you to the Center for Technology in Government?

When I saw that CTG is participating in a project regarding the use of satellite data to determine air quality, I was interested. Air quality is a crucial aspect to overall health, and many health implications are linked to poor air quality. Finding accurate measurements of air pollutants is a challenge for environmental health scientists, and to invest in new technology that can possibly indicate better measurements of air pollutants is a major advancement for our society’s health and future.

What did you do prior to coming to CTG?

I interned at the New York State Department of Health (NYSDOH) prior to working at CTG. In the summer of 2012, I worked at the Wadsworth Laboratories as a research assistant intern investigating new and more precise methods to detect contamination in drinking water. In the fall of 2012, I worked at the NYSDOH Center for Environmental Health, Bureau of Toxic Substance Assessment, where I conducted research on health implications associated with certain types of building insulation.

What are your plans/goals for the future?

I hope to find a career that works with communicating, informing, and educating the public about health issues associated with environmental exposures. I am possibly considering continuing education in my field by applying for a PhD or DrPH program.

How can CTG help you reach your goal for the future?

Communication and informing government agencies, non-profit agencies, educational institutions, and private sectors about STI are the main components of the project I am working on. Effective communication to an organization or the general public is a very important aspect in public health. I am also learning a lot of project management skills, which will be very useful for my future career in public health.

Lucy Dadayan

Lucy Dadayan

What brought you to the Center for Technology in Government?

In the Spring of 2002 I took the course Foundations of Information Strategy and Management with Center Director Sharon Dawes, and the course strengthened my interest in the information and technology dimensions of government. As I moved to a Ph.D. program in the Fall of 2004, I gladly accepted the opportunity to work with CTG to get an hands-on experience of how to measure, analyze, apply, and evaluate the effectiveness of a variety of technologies in public sector.

What did you do prior to coming to CTG?

Prior to coming to CTG, I worked and still continue to work as a policy analyst with the Rockefeller Institute of Government. At the Rockefeller Institute I am working on making state and local government information more accessible to non-expert audiences. Thus I am working with large data sets on state and local government revenue, expenditures, and employment to identify and present trends and "fast facts" in a user-friendly way. At the Rockefeller Institute, I also worked on a project examining spending on social welfare programs in rich and poor states, funded by the U.S. Department of Health and Human Services as well as on an eight-state study of state and local administration of the Workforce Investment Act of 1998, funded by the U.S. Department of Labor.

What are your plans/goals for the future?

My short-term goal is to complete my doctoral studies in the field of Information Systems.

How can CTG help you reach your goal for the future?

I hope CTG will serve as a niche for a professional growth in the field of Information Systems. In addition, I hope CTG will serve as a solid platform for research and will help to build a network of relationships with both academic and non-academic colleagues not only in the USA but also worldwide.

Fikret Demircivi

Fikret Demircivi
Fikret is pursuing his Ph.D. in Criminal Justice at the University at Albany. He is in his third year in the School of Criminal Justice. He is focusing on restorative justice and community change. Basically, he is studying different ways of looking at the criminal justice system, such as looking at alternative punishment methods. He is also studying ways to bring together the local, state and federal criminal justice systems.

What brought you to the Center for Technology in Government?

I had wanted to come to CTG for a long time. I originally heard about CTG when I was a Masters student at John Jay College of Criminal Justice in New York City. I was looking up information on my field of study and came across the CTG web-site. Upon learning what CTG does, I realized that I could do exactly what I was interested in through this organization. In fact, I mentioned CTG in my letter of intent when I was applying to the Ph.D. program at the University at Albany. Once I had been accepted into the Criminal Justice Program I paid close attention to any job openings that might be occurring at CTG. Finally a graduate student position opened up and I became an integral part of the CTG staff.

What did you do prior to coming to CTG?

Before even coming to the United States I worked at the Central Crime Lab in Turkey. Here I was basically a tech person, trying to create and keep the labs newly created networks running. What made things even more interesting is that the Turkish National Police were trying to connect eight countrywide laboratories, including the one I worked for, together onto one network. While working with the Turkish National Police I received a scholarship to obtain my graduate degrees. This brought me to the School of Criminal Justice at John Jay University to get my Masters degree. Upon completion of this degree I came to the University at Albany to obtain my Ph.D. and to hopefully gain a position at CTG.

What are some of your major accomplishments/projects you have completed while at CTG?

Because I have only been with CTG since February 2003, a little more than a year, I have only really worked on one major project. This project, entitled Modeling Interorganizational Information Integration or MIII focuses on two main governmental systems, the health system and the criminal justice system. I have been working on the criminal justice aspect of the project. I am studying how different criminal justice systems share information with each other. In addition the MIII project, I have worked on a few minor literature reviews.

What are your plans/goals for the future?

The scholarship that I obtained in order to come to the United States requires that I return to my job with the Turkish National Police. When I return to Turkey, I would like to teach at the college level. I would not like to focus solely on teaching though, I would also like to be able to do some research, but know that my ability to do this depends on the conditions.

How can CTG help you reach your goal for the future?

Because I would like to go into academia in the field of criminal justice my work at CTG is very pertinent to my future. Being at CTG has given me the opportunity to do much research within my field, especially in working on the MIII project. Both qualitative and quantitative research types are important in criminal justice, and I think CTG provides an excellent opportunity to develop qualitative research skills and that will be very helpful in my dissertation and any other future research projects. Another benefit that CTG has provided me with is the amount of hands-on research that I am able to do. Because of the programs I am involved with through CTG I feel that when I return to the Turkish National Police I will be integrated directly into a project. I believe I will be knowledgeable and ready to handle anything that I will experience when I return.

What is a little known or interesting fact about you?

I love aviation and model airplanes.

Denise Dreany

Denise Dreany
Denise Dreany is a first year graduate student in the master’s degree program in Library and Information Science and Information Policy at the University at Albany

What brought you to the Center for Technology in Government?

This is a great opportunity for me to learn about technology in government, learn what is being considered and researched, and get to know some of the issues as well as people involved in research and government management.

What did you do prior to coming to CTG?

My previous career has been in marketing and advertising, as Director of Marketing and Advertising for Long Island University, Advertising Manager for Cushman & Wakefield, an international commercial real estate firm, and at the start of my career with the advertising agency Doyle, Dane, Bernbach. DDB was a great place to work and begin my career as it was considered the most creative advertising agency in New York at the time. I got to work with some of the legends in advertising and have some entertaining stories to tell of the experience.

What are your plans/goals for the future?

After receiving my master’s degree, I hope to work as an academic librarian or in business doing information management.

How can CTG help you reach your goal for the future?

CTG can give me background in research organizations, technology issues that are being evaluated and considered, and how technology and government interacts. It will give me access to issues and information that I can add to my store of knowledge, which will make me a more valuable person in the marketplace.

What is a little known or interesting fact about you?

My dad was a children’s book illustrator and illustrated a number of the Little Golden Book series in the 1950s, which are now collector’s items.

Tuuli Edwards

Tuuli Edwards
Tuuli Edwards is an MPA student at Rockefeller College at the University at Albany. She is specializing in Information Strategy and Management.

Country of Origin

Finland

What brought you to the Center for Technology in Government?

I was looking for a quality MPA program that offered a concentration in information management. Rockefeller College and CTG stood out, and after my first semester in the program, I was happy to join CTG as a graduate assistant.

What did you do prior to coming to CTG?

I completed my Bachelor’s degree in Contemporary History at the University of Turku in Finland in 2007. After that, I moved to the U.S. and worked at an insurance agency before I entered the MPA program in January 2009.

What are your plans/goals for the future?

After completing my degree, I hope to work as an information manager in the public or not-for-profit sector.

How can CTG help you reach your goal for the future?

Working at CTG allows me to explore the various ways in which information management is relevant to public administration. Through my work at CTG, I am developing a wide range of information management skills. The CTG community is also an excellent resource for exploring different career options.

What is a little known or interesting fact about you?

My favorite sport is orienteering.

Sudarshan Embar

Sudarshan Embar

What brought you to the Center for Technology in Government?

Technology in the private sector has been the key focus of most of my academic work since I enrolled in the University at Albany's MBA program. At the start of my second year, my advisor, Professor Lakshmi Mohan suggested that I apply for a GA position at CTG. Working at CTG helps me hone my research skills by providing me ample opportunities and avenues to learn state-of-the-art technologies and their applications in government agencies.

What did you do prior to coming to CTG?

I graduated with a Masters degree in Mechanical Engineering from Wayne State University, Detroit, MI in 2002. I then worked as an intern/co-op in GE Power Systems, Schenectady for about two years, following which I joined the MBA program at UAlbany in Fall 2003. I have been involved in a project at the New York State and Local Retirement Systems in the Office of State Comptroller since the first year of the program. My role in this project is to work with the Web Development team of the IT division to help develop programs and generate data needed for various measures. The data is then represented graphically in the system.

What are your plans/goals for the future?

I will be completing my MBA program with a specialization in MIS in May 2005. Following this, I hope to get a full-time job in the IT industry in the US.

How can CTG help you reach your goal for the future?

Since joining CTG in September 2004 as a Graduate Assistant, I have been involved in a research project by conducting a literature review, collecting data, and assisting in data analysis. I have also had the opportunity to work with my supervisor in preparing project proposals, task plans, and facilitation plans for the project. I strongly believe that this valuable experience and knowledge that I am gaining will expand my horizons and improve my prospects of securing a job in the IT sector.

What is a little known or interesting fact about you?

I am a quiet and reserved person with a great sense of humor. I also like to travel and visit new places.

Mohammed Gharawi

Mohammed Gharawi
Mohammed Gharawi is a third-year doctoral candidate at the College of Computing and Information at the State University of New York (SUNY) at Albany. His research interests are related to the areas of IT governance, cross-boundary information sharing, comparative e-government, and transnational research.

What brought you to the Center for Technology in Government?

Since I joined the Information Science PhD program, I have been connected to the CTG through different channels including my professors, colleagues, and the IISRN research group. Additionally, I regularly explore the news, publications, and reports that are published through the CTG website. This relationship has contributed to shaping my research interests. Therefore, I decided to join CTG to have the chance to explore and learn more about my area of study.

Additionally, I believe CTG is the right place to learn the skills of applying theory to practice. As a PhD student who plans to work as a consultant for government agencies in the future, I found CTG is the right place to build these skills, which I will definitely need to succeed in my future career.

What did you do prior to coming to CTG?

After I completed my Master of Science in Computer Science degree from the University of South Florida (USF) in 2001, I worked as an instructor and consultant for the Institute of Public Administration (IPA) in Saudi Arabia for more than five years. Working for the IPA was a great experience for me as it provided me a chance to understand the nature of work in government.

In fall 2007, I joined the PhD program at SUNY. Since that time I have been collaborating with different teams and research groups toward working on research areas related to my research interests.

What are your plans/goals for the future?

After completing my degree, I will return back to my home country, Saudi Arabia. I will be working for the Institute of Public Administration (IPA) as a faculty member. My primary tasks at the IPA will include training, consultations, and conducting research within the public sector domain.

How can CTG help you reach your goal for the future?

The tasks I am learning at CTG are aligned with what I will be doing in my future work at IPA. At CTG, I have the chance to work with key persons in my area of study and that will allow me to build the skills to be good researcher in the area of e-government. Also, at CTG, I will learn the skills to be a consultant as I will have the opportunity to work on various consultation projects.

What is a little known or interesting fact about you?

I love watching soccer games and I am a big fan of Barcelona (globally), and Al Nasser, (locally), a famous soccer team in Saudi. I like to to go to the stadium to watch important soccer games whenever I get the chance to do so.

J. Ramón Gil-Garcia

J. Ramón Gil-Garcia
Ramon is pursuing a Ph.D. through the Rockefeller College of Public Affairs and Policy at the University at Albany. Currently, he is doing research about how different social and organizational structures affect and are affected by the way technology is selected, designed, and used in government.

What brought you to the Center for Technology in Government?

I started work at the CTG in January 2002 mainly because of my research interests. My academic advisor suggested that if I wanted to study the use of information technology in government, then CTG was the place to be. I have had the opportunity to work on several projects at CTG and have realized that this is actually the best place to be for a student interested in government IT research.

What did you do prior to coming to CTG?

I held many positions within my home country of Mexico before coming to the University at Albany. Initially I went to work for the government of the State of Mexico, where I worked in IT until I was promoted to administrative assistant for a high-ranking political appointee. This position helped me to make one of the most important decisions of my life. That's when I decided to focus more on the academic side of politics instead of the practitioner side. In 1999, I became an Assistant Professor at the Center for Research and Teaching in Economics (CIDE), the top-ranked Masters in Public Administration and Policy program in the country. At CIDE, I conducted a study on the budgeting processes in Colombia, Mexico, and Venezuela. This research explored an organizational approach to understand the promises and limitation of a technique called performance-oriented budgeting.

What are some of your most meaningful accomplishments so far at CTG?

I feel that publishing is one of the main measures of my successes or accomplishments in the academic field. Because of this, CTG is a good place for me to be. Being at CTG has given me the chance to write several academic papers. Currently I am working on a project looking at how people used technology in government to respond to the events of September 11, 2001. I am part of a research team writing an article that covers one aspect of this research. Another major study that I am working on looks into information usage in the Criminal Justice field.

How will your experience at CTG help with your future?

Because my future plans include teaching and researching at the university level, performing research at CTG has allowed me to gain much knowledge in regards to the technological and informational aspects of government. In addition to this, CTG has given me the opportunity to research the field of digital government from a social science approach. This research has provided me with a solid base from which to grow and continue research in the future.

What have you learned?

A more technologically based government allows citizens greater access to their government. This cannot blind people to the traditional form of government though. When we see information technologies as the only aspect of government we are only seeing one side of the coin. One major problem with government going totally digital, is that not everybody has access to the latest technology, or they do not have the education to participate in it. I see the need for the public interaction in the creation of digital government. Similar to any other public policy in a modern democracy, we should ask the people what they want and whether they want or not electronic government.

What is a little known or interesting fact about you?

I collect miniature dragons; in fact I have more than 200 of them.

Russell S. Hassan

Russell S. Hassan
Russell S. Hassan is a first year Ph.D. student in Public Administration and Policy at the Rockefeller College of Public Affairs, University at Albany. His research interests are application and management of IT in public sector organizations, public governance, and economic development.

What brought you to the Center for Technology in Government?

During my M.Sc. work at the London School of Economics, I became interested in the organizational issues related to information systems development and management in public sector organizations and decided to pursue an academic career. While I was researching for a suitable Ph.D. program with a strong emphasis on public sector IT management, I came to know about CTG and its accomplishments. After a chat with Dr. Sharon Dawes and David Anderson, it became clear that CTG was the kind of place where I wanted to be to further my knowledge.

What did you do prior to coming to CTG?

Before coming to CTG, I was a graduate student at the London School of Economics and Political Science (LSE) where I received a M.Sc. in Information Systems with a focus on e-government. Prior to LSE, I worked as an IT consultant and research assistant for the Center for Management and Organization Development (the MOD Center) and the Distance Learning Systems Group at the California State University Northridge from 2000 to 2003. At the MOD Center, I was involved in a number of research and consulting projects with the California State Government and the City of Los Angeles.

What are your plans/goals for the future?

Finishing my Ph.D. and starting an academic career.

How can CTG help you reach your goal for the future?

By providing a rich combination of research and practical experience in public sector IT management.

Natalie Helbig

Natalie Helbig
In her second year as a Ph.D. student at the Rockefeller College of Public Affairs and Policy, Natalie's primary research focus is how public organizations design, organize, and use information systems. She is concentrating in information strategy and management as well as organizational theory.

What brought you to the Center for Technology in Government?

In June of 2003, I came to CTG to work with Center Director Sharon Dawes to coordinate the editing of a publication from a symposium on digital government. I stayed with CTG after the symposium to work on an NSF-funded project that is exploring the need for and feasibility of a new journal dedicated to digital government research.

What have you learned at CTG?

My work at CTG has allowed me to look deeper at the type of research, publications and resources dedicated to digital government research and has provided me with first hand experience being a project manager for a research grant.

I have also had the opportunity to conduct a lecture in Sharon Dawes' Strategies of Government Information Management class. We discussed the set up of the class, ways to teach the material, and how to grade students performance. I've been able to learn from a great teacher and hopefully that training will help my teaching in the future.

What are your plans for the future?

I worked in a variety of different organizations within the public and private sectors before returning to work on my Ph.D., and those experiences provided a strong foundation for my research agenda. I would like to continue doing research on digital government in addition to exploring the growing role of technology in society.

How will your experience at CTG help you with your future?

My experience at CTG has provided a learning environment, excellent resources, and interactions with smart people interested in the same things that I am interested in. I like CTG's approach to research because their focus is on working hand-in-hand with the governmental agencies implementing new programs using technology, and studying how it mixes with public policy. It is really one of a very few research centers of its size that focuses exclusively on public sector information systems.

What is a little known or interesting fact about you?

I make Ukrainian Easter eggs, which are eggs that are dyed and decorated with different patterns and colors to represent different symbols and wishes.

Hiroshi Nakagawa

Hiroshi Nakagawa
Hiroshi is a second year graduate student majoring in Information Science, where he is exploring information as a meme. His research interests include the Semantic Web and the Open Source Community, where information is sharing is the goal and the means to get work done.

What brought you to the Center for Technology in Government?

I’d like to bridge the gap between the state-of-the-art Information Technology (IT) driven by the Open Source Community as practical and what I’ve learned at UAlbany as theoretical. Also, I appreciate CTG's recognization of the priority of policy and management when implementing and practicing IT solutions.

What did you do prior to coming to CTG?

I was an R&D engineer for more than 5 years, working for a Japanese manufacturer of machine tools.

What are your plans/goals for the future?

I’d like to engage in the Open Source Community and the Semantic Web in my future career.

How can CTG help you reach your goal for the future?

CTG allows me to work independently even though I am a newbie in the project, giving me a positive and supportive work environment.

M. Alexander Jurkat

M. Alexander Jurkat
M. Alexander Jurkat is an MSIS student at the School of Information Studies at the University at Albany. He is specializing in Information Systems and Technology.

What brought you to the Center for Technology in Government?

A fascinating portfolio of applied research projects.

What did you do prior to coming to CTG?

I completed my Bachelor’s degree in Political Science Swarthmore College waaaay back in 1982. Then, a JD from New York University School of Law in 1987. I've worked as an attorney, game designer and editor.

What are your plans/goals for the future?

After completing my degree, I hope to earn a PhD, do interesting work and earn some money.

How can CTG help you reach your goal for the future?

Provide a great work experience with quality colleagues.

What is a little known or interesting fact about you?

I toss a mean Frisbee.

Cydney Klein

Cydney Klein
Cydney Klein is an MSIS student at the School of Information Studies at the University at Albany. She is specializing in Information Policy and Administration.

What brought you to the Center for Technology in Government?

I discovered the wide range of projects and results CTG has been involved in which are relevant in today's information-focused world. Plus, the people here are extremely passionate about their work yet relaxed and open to new ideas.

What did you do prior to coming to CTG?

I completed my Bachelor’s degree in Culural Anthropology at UMass Amherst. Then I spent about 8 years in the hospitality industry cooking/baking professionally and running my family's bed and breakfast in Croton-on-Hudson, NY.

What are your plans/goals for the future?

After completing my degree, I hope to do something meaningful with it while earning a decent income.

How can CTG help you reach your goal for the future?

Hopefully, my time at CTG will expose me to various ways in which practical solutions to seemingly overwhelming problems are designed.

What is a little known or interesting fact about you?

I usually have to make a mistake to learn something.

Hyuckbin Kwon

Hyuckbin Kwon
Hyuckbin is a third-year Ph.D. student in Public Administration and Policy at the University at Albany. His research interest is in information policy and management in the public sector, particularly information dissemination and access policy, privacy and security policy, and digital preservation. Currently he is studying the influence of social and organizational factors on the implementation of federal information access policy.

What brought you to the Center for Technology in Government?

I first heard about CTG during my master's study at Indiana University. My mentors talked very highly of CTG's research works as well as the government information policy and management curriculum at the Rockefeller College, which motivated me to pursue doctoral study at SUNY Albany. After entering the Ph.D. program in Public Administration and Policy here at Albany, I could learn more about the great projects conducted by CTG in Professor Sharon Dawes' class. These experiences convinced me that CTG is a great place to study about information technology in the public sector. And finally I joined CTG as a graduate assistant in fall of 2004.

What did you do prior to coming to CTG?

I was born and raised in Seoul, South Korea. I did my undergraduate studies in Public Administration at Yonsei University, Seoul. During my senior year, I worked as a research assistant at the Seoul Development Institute, a research organization sponsored by Seoul Metropolitan Government, and participated in several research projects on urban policy and management. Then I came to the United States to continue my study at the graduate level. In 2002, I earned a Master's degree in Public Affairs at Indiana University, Bloomington with a concentration in public management and information systems, and entered the Ph.D. program at the University at Albany.

What are your plans/goals for the future?

After obtaining my doctoral degree, I plan to return to Korea and pursue an academic career at a university. I hope to make scholastic contributions to the design and improvement of information policies of the Korean government.

How can CTG help you reach your goal for the future?

I hope and believe that my experience at CTG will be very helpful for my Ph.D. study and further academic career. Participating in CTG projects will give me valuable opportunity to gain more knowledge about the use of information technology in government and develop research skills. Also, I am looking forward to getting to know people at CTG and learning from their experiences and expertise.

What is a little known or interesting fact about you?

I enjoy listening to hard rock and old-school hiphop, and playing computer games.

Chiu-pi Lai

Chiu-pi Lai
Chiu-pi is currently a student at the University at Albany pursuing her Masters Degree in Computer Science

What did you do prior to coming to the Center for Technology in Government?

Before even coming CTG in March 2004 I was an official servant in Taiwan. Here I worked for the Ministry of Examination helping to create the software needed for the national exams.

Why did you come to CTG?

Coming to CTG was a pretty easy decision. From all the things I had been hearing about the organization I realized that CTG was the place for me to be. CTG is a great place to apply the skills I have been learning in the classroom. One day a professor in the Computer Science Department informed me of a graduate position opening at CTG. I applied and got the position.

What have you worked on since being at CTG?

Since I have not been here for a long time I have not had a chance to really do a lot. I am still “learning the ropes” and trying to get a feel for the office. One major thing that I have done since being here though is that I have been put in charge of maintaining parts of the CTG Website. After learning some more programming languages I plan on getting involved in the MIII project.

What are your plans for the future?

After completing my Masters Degree I plan to apply for my Ph.D. in computer science.

What is a little known or interesting fact about you?

I love to try all types of food and I enjoy delicious food.

Roger Lishnoff

Roger Lishnoff

What brought you to the Center for Technology in Government?

After listening to Center Director Sharon Dawes speak in a few of my classes during my first year at Rockefeller College, I was very intrigued by the work of CTG. I attended the New York State-Local Internet Gateway Prototype presentation, which encouraged me to get more involved in the information management field and made up my mind that CTG was where I wanted to be.

What did you do prior to coming to CTG?

In May 2003, I earned my bachelors in Public Communications from Buffalo State College. In one class during my last semester there, I worked for the City of Buffalo’s West Side Community Collaborative to develop a campaign that aimed at bringing small businesses and residents back into the West Side of Buffalo. I had already had an interest in public policy, but this project influenced my decision to go to graduate school to earn masters in public policy. I started at Rockefeller College in the fall of 2003 and prior to working for CTG I worked for the New York State Department of Motor Vehicles in both the Budget and Revenue Accounting Offices.

What are your plans/goals for the future?

In the immediate future, I would like to apply some of the skills and knowledge I have acquired thus far at CTG towards writing my thesis and completing my graduate degree in May 2005. In the long-term, I would like to learn more about information management and possibly work in the healthcare policy field. I believe that in the coming years, information management and sharing will be crucial to improving the healthcare field.

How can CTG help you reach your goal for the future?

The great thing about CTG is that most of its principles can be applied to just about anything. The research and problem-solving techniques that are applied here will prepare me for work in either the public or private sector. However, I would like to work in the public sector and continue to work in information management and sharing in the healthcare field. I am also considering earning a Ph.D., sometime in the not-so-distant future.

What is a little known or interesting fact about you?

I’m a big fan of the Olympics and went to the 2000 Summer Olympics in Sydney, Australia. When I flew back into Buffalo, I was surprised to see a crowd applauding as I walked out of the airport gate with my Olympics hat on. It turns out that my friends who were picking me up had played a prank and told everyone that I was an Olympic archer.

Luis Luna-Reyes

Luis Luna-Reyes
Luis is completing his Ph.D. in Information Science at the University at Albany. His research is focused on the process of designing information technologies in organizational and interorganizacional settings, particularly in the collaboration processes across functional or organizational areas that occur during the design process. He does that by creating system dynamics models, which are simulation models of either technical or socio-technical systems. The simulation models allow groups or individuals to learn about complex phenomena through simulation experiments as an alternative to direct experimentation with a system.

What did you do prior to coming to the Center for Technology in Government?

Before coming to the United States, I was a staff member at the Universidad de las Americas in Mexico. There I was a professor in the University's business school. While I was in Mexico I was given the opportunity to expand my studies and attend the Rockefeller College of Public Affairs and Policy at the University at Albany. It was through this program that I first became affiliated with CTG. And now, in fact my dissertation uses CTG research data.

What brought you to CTG?

Although I was not formally involved with CTG until January 2003, I have been working closely with the staff there for much longer. In the beginning phases of my Ph.D. my advisor David Andersen started the exploration of an innovative project idea with CTG Deputy Directors Tony Cresswell and Theresa Pardo. At that time, CTG was working on a research project that looked into information sharing among different groups and networks of people. Some of the learning from the research team was related to the observation of some dynamic elements in the cases that could involve rich feedback explanations. David Andersen suggested using system dynamics to create models about the theories developed by CTG with the purpose of extending the already rich set of insights and theoretical statements. I was part of the system dynamics team that began exploring trade theories in 2001. Since that time, I have worked closely with the CTG staff, who are an exciting mix of highly professional and reflective practitioners and researchers.

What are some of your accomplishments while at CTG?

My involvement at CTG has already produced 6 different papers, 3 of them presented at the International System Dynamics Conference, and 3 of them at the Hawaiian International Conference in System Sciences. I am currently involved in 4 other writing projects associated with this initiative.

What are your plans for the future?

Although I have been away for many years, I still have my job at the university in Mexico. In fact, I plan to return to it when my Ph.D. is completed in June. My primary focus will be on teaching and research in the area of management information systems and operations management at the business school.

What has CTG done to make you better prepared for your future?

One of the more important lessons I have learned while at CTG is that people matter. Originally, I cared more about numbers than stories, now it is the other way around. My thinking originally was more like that of an engineer than a social scientist. Being here has made me realize that developing information systems is not only a technical challenge, but also a social process.

What is a little known or interesting fact about you?

I love music and am an avid guitar player as well as a Mexican folk singer.

Christopher Maitland

Christopher Maitland

What brought you to the Center for Technology in Government?

The Center for Technology in Government is one of the leading institutions in the world dealing with the ways government use technology. As a student in public administration, I want to learn as much as I can about the manner with which technology can be used in various governmental situations. Working at the Center gives me this opportunity.

What did you do prior to coming to CTG?

Prior to coming to CTG, I was a student at the University of Pittsburgh. I graduated in 2003 with a Bachelor of Science in psychology and had a double major in political science.

What are your plans/goals for the future?

In the immediate future, I hope to complete my Master of Public Administration at the University of Albany. After that, I hope to be working in the public sector where I can use the skills and attributes I learned both in school and at CTG.

How can CTG help you reach your goal for the future?

CTG provides me with opportunities to learn about areas of public administration that I am presently not familiar with. This added dimension will help to enrich my abilities as a public administrator.

What is a little known or interesting fact about you?

I am a huge sports fan.

Natasha Malik

Natasha Malik
Natasha Malik is a first year student in the Computer Science graduate program at the University at Albany. She is also enrolled in the business program where she is primarily studying IT Management. Her field of interest is IT consulting and she would like to be involved in providing IT solutions for business processes to organizations after she graduates.

What brought you to the Center for Technology in Government?

I had heard about CTG from my friends at Graduate School at the University at Albany and my Professors. When I first read through the CTG website, it appeared really interesting and it was evident that there was a lot of interesting stuff happening at CTG. This is what inspired me to apply for the position of a Graduate Assistant here. I started working as a Graduate Assistant in Fall 2006 and the experience has been very enriching this far.

What did you do prior to coming to CTG?

Prior to coming to CTG, I completed my undergraduate studies in India. After receiving a Bachelor’s Degree in Computer Engineering, I also worked with Wipro for a year as a part of the technical support team. I also worked with American Express in the Credit and risk analysis team for a year and a half. After this I realized that I needed to specialize rather than have generic knowledge about a couple of fields. Hence, my decision to pursue my graduate studies in the US. As a student, I worked with the NY State Education Department as an intern, developing Web applications for the department.

What are your plans/goals for the future?

After I graduate, I intend to return to India to apply the knowledge and experience that I have acquired here. I feel that the global perspective that I have developed will be extremely helpful to me in the future.

How can CTG help you reach your goal for the future?

I believe that CTG provides an opportunity to learn new things and implement them. For example, the extent to which XML is used in web applications here is fascinating and the concept was completely new to me when I first joined. Now I have begun to understand its positive impact on web management. I think working here will keep me updated on the latest technologies and their implementation which is very beneficial for my field of work.

Jiaoheng Meng

Jiaoheng Meng
Jiaoheng is working on her Ph.D. in Computer Science.

What did you do prior to coming to the Center for Technology in Government?

Before coming to the United States I received my undergraduate degree in Computer Science at the Inner Mongolia University in China and my Bachelor's degree of Law at the China University of Political Science and Law. After completing my degrees, I was assistant Prosecutor and Technology Officer at Beijing City Prosecutor's Office in China, providing tech support and programming assistance for the Prosecutor's Information Share System. In September of 2001, I came to the University at Albany to work on my Masters degree.

What brought you to CTG?

In the final years of completing my Masters degree I learned from one of my classmates that CTG was a great place to be. The classmate, who worked at CTG, was doing the same stuff I was interested in. Because of this recommendation, I applied for a job and became a member of CTG.

What have been some of the projects you have worked on at CTG?

When I first arrived at CTG, I began working on a project entitled e-Gov FirstStop. This was a project that helped different organizations throughout government use technology to share information. After the completion of this project I worked mostly on applying the research that CTG was doing. I helped to create programs that would help with research. In June 2003, I began work on what I would qualify as my most important project. At this time CTG was remaking its entire Website using the newest and most advanced technology available. The new Website is completely different and is able to be changed much easier than the old one.

What are your plans for the future?

After completing my Ph.D. I would like to teach as well as do research. I might even considering pursuing a career in software engineering. Mostly though I would just like to continue working within the field of technology.

How will your experience at CTG help you with your future plans?

Working at CTG has given me the opportunity to get "hands-on" experience with software engineering. Through CTG I have been able to see the full life cycle of a piece of software. In seeing this cycle, I feel that I am more prepared to figure out where improvements can be made on a particular piece of software. I also now have a better understanding about software design and development. Being at CTG has given me the opportunity to learn many programming languages.

What is one little known or interesting fact about you?

I love Chinese drawing but since being in the United States, I really do not have the time to do it anymore.

Akram Mohammed

Akram Mohammed
Akram Mohammed is a first year student in the Computer Science graduate program at the University at Albany SUNY.

What brought you to the Center for Technology in Government?

I had heard about CTG from my friends at graduate school at the University at Albany and my professors. When I first read through the CTG Web site, it was evident that there was a lot of interesting work happening at CTG. This is what inspired me to apply for the position of a Graduate Assistant here. I started working as a Graduate Assistant in Spring 2007 and the experience has been very enriching this far.

What did you do prior to coming to CTG?

Prior to coming to CTG, I completed my undergraduate studies in India. After receiving a Bachelor’s Degree in Information Technology, I worked as computer lab assistant in Osmania University helping patrons with the programming skills.

What are your plans/goals for the future?

After I graduate, I intend to return to India to apply the knowledge and experience that I have acquired here. I feel that the global perspective that I have developed will be extremely helpful to me in the future.

How can CTG help you reach your goal for the future?

I believe that CTG provides an opportunity to learn new things and implement them. For example, the extent to which XML is used in web applications here is fascinating. Now I have begun to understand its positive impact on web management. I think working here will keep me updated on the latest technologies and their implementation which is very beneficial for my field of work.

Fawzi Mulki

Fawzi Mulki
Fawzi Mulki is a Ph.D. student in the Department of Informatics at the College of Computing and Information, University at Albany. Fawzi is specializing in Information, Government and Democratic Societies, with interests in information policy and public management, and e-government research, especially in developing countries.

What brought you to the Center for Technology in Government?

Soon after joining the Ph.D. program, I began discussing my research interests with key faculty within the INF program, who directed my attention to CTG. After exploring CTG’s work, I became fascinated with their overall research framework. Their research approach was exactly what I was looking for, namely applied research with government agencies “to develop information strategies that foster innovation and enhance the quality and coordination of public services.”

What did you do prior to coming to CTG?

After completing a masters in IT from Rensselaer Polytechnic Institute, I worked as IT manager for the Arab Potash Company, a large manufacturing company in Amman, Jordan. During my time in Jordan, I became interested in information management and information policy within the public sector. This led to my search for a Ph.D. program that would incorporate IT, management, and public policy development. I joined the Ph.D. program in August 2005, and began working as a Graduate Assistant for CTG in February 2006.

What are your plans/goals for the future?

After completing my degree, I plan on returning to Jordan to pursue a professional career in the Jordanian government. I would like to continue performing research in the domain of digital government in a similar framework to CTG’s.

How can CTG help you reach your goal for the future?

CTG has offered an invaluable experience in developing my skills as a researcher. This has only been made possible by giving me the opportunity to work, as a team member, on actual research projects dealing with information management and public policy. It is difficult to quantify the amount and value of information and skills that I have gained from the different staff members.

Manabu Nakashima

Manabu Nakashima
Manabu Nakashima is a PhD student at Rockefeller College at the University at Albany. He is specializing in Public Management.

Country of Origin:

Japan

What brought you to the Center for Technology in Government?

What mainly brings me to CTG is the "Understanding Transnational Public Sector Knowledge Networks" project that studies information and knowledge sharing among organizations dealing with public problems such as air pollution. Information and knowledge sharing is a critical part of inter-organizational relationships, which is one of my research interests, therefore this project is a great learning opportunity for me. The project studies cooperation between organizations across national boundaries. This is exciting to me because there is not much empirical research exploring in detail factors and processes that influence transnational information and knowledge sharing among organizations dealing with public problems.

What did you do prior to coming to CTG?

After I got my MPA from the University of Southern California in 2005, I worked for a public agency in Japan. From that work experience, I learned the importance of inter-organizational relationships and management for public agencies. Thus I decided to study inter-organizational relationships and management at the Rockefeller College of Public Affairs and Policy. I choose this school because it provides multiple perspectives and methods such as Social Network Analysis and qualitative analysis to study the subject.

What are your plans/goals for the future?

As a student of applied social science, my goals are to conduct research relevant to the practices of public agencies. I want to help solve public problems, especially in the domain of immigration policy, which also interests me as well as inter-organizational relationships.

How can CTG help you reach your goal for the future?

CTG conducts research that is useful to the practices of public agencies. For instance, an objective of the "Understanding Transnational Public Sector Knowledge Networks" project is to provide practical tools for effective transnational information and knowledge sharing. As I mentioned, I also like to conduct research relevant to the practices of public agencies. To conduct such research, I hope to learn research processes and skills, especially how to find research topics and how to connect research findings to practical tools or policy proposals while I am working at CTG.

What is a little known or interesting fact about you?

I currently live in a small farm with sheep and a vegetable garden. Besides being a full-time Ph.D student and Graduate Assistant to CTG, I am a farmer on weekends.

Taewoo Nam

Taewoo Nam
Taewoo Nam is a third-year doctoral candidate in Public Administration at the Rockefeller College of Public Affairs and Policy, University at Albany. His research interests are cross-national comparison of e-governments in a global context, potentiality of the Internet to promote democracy, and the role of ICTs in public management and public services.

What brought you to the Center for Technology in Government?

Since my MPA at Indiana University, I have been interested in the interaction among technology, public management, public service, and public policy. I learned from CTG’s homepage that they conduct many projects that commingle such key themes in the public sector and I also read published works by CTG researchers’ related to my research interests. From these sources, I recognized that we both keep an eye on the issues penetrating technology and public administration, so I hoped the graduate assistant position at CTG would be a good opportunity to learn from analyzing real cases of technology use and its application in government.

What did you do prior to coming to CTG?

During my second year at Rockefeller College, I worked as a teaching assistant for a Public Economics course. In 2007, I received a Master of Public Affairs from the School of Public and Environmental Affairs in Indiana University at Bloomington. Before coming to the United States, I worked on government projects about risk communication and social perception on technological risks in Korea.

What are your plans/goals for the future?

I hope to get a teaching job in Korea soon after graduation. Globally high-ranked e-governments are raising new issues for evolution and development and I would like to research unexplored topics in this area.

How can CTG help you reach your goal for the future?

I hope that CTG will foster my strategic thoughts as well as my research skills. My research experience at CTG will help to develop my practical ability to analyze, evaluate, and make solutions for a given case. I believe the valuable experiences in research projects will nurture my skills as an independent researcher.

Sara Berg

Sara Berg
Sara Berg is a PhD student in the School of Criminal Justice, University at Albany who began in Fall 2005. Her primary research interest is computer crime – specifically how technology can be used to commit or prevent crime and what types of victimization result. She also has a secondary interest in information security/protection and computer forensic investigation.

What brought you to the Center for Technology in Government?

I liked the diversity of the projects going on and felt this would be a great opportunity for academic-practitioner collaboration. It is also exciting to be in an environment that focuses on the study of the interaction between technology, information, and people.

What did you do prior to coming to CTG?

Before coming to CTG, I was a research assistant for Dr. Graeme Newman in the School of Criminal Justice and a discussion leader for the undergraduate Criminology course. I also earned a MS in Information Technology from the Rochester Institute of Technology, where I was involved in the development, administration, and analysis of a large computer crime and ethics survey.

What are your plans/goals for the future?

In the short term, I plan on completing my PhD, after which I plan to seek a tenure-track university faculty position. Ideally, I’d like to be at a place where I can combine my CJ and IT knowledge and experience in both teaching and research.

How can CTG help you reach your goal for the future?

I hope to continually hone my existing research skills and develop new ones during my time here. I also feel that CTG will provide a setting in which to network with professionals and academics in this field.

What is a little known or interesting fact about you?

I love to sing, whether that means performing with a choir, being on stage in a musical, or doing karaoke at a bar.

Djoko Sigit Sayogo

Djoko Sigit Sayogo
Djoko Sigit Sayogo is a third year PhD student at Rockefeller College at the University at Albany. He is specializing in Public Administration.

Country of Origin:

Indonesia

What brought you to the Center for Technology in Government?

I have always had a keen interest on e-government issues, considering that it is newly implemented in my country. Even before I joined the Public Administration PhD program at the University at Albany, I often came across publications from CTG when I researched e-government from my home country. Hence, I noted CTG as one of the leader in e-government research and projects. Since then, I hoped that I could learn more and shape my research ability by joining CTG.

What did you do prior to coming to CTG?

After completing my Master of Accounting degree from the University of Melbourne, Australia in 2003, I worked in the University of Muhammadiyah at Malang, one of the biggest Islamic universities in Indonesia. Part of my job was managing the internet training program for new students and also managing and designing on-going computer-related training. In 2007, I joined a transnational collaborative project between local government in Indonesia and counterparts from the Netherlands as Secretary for the Indonesian counterpart. In 2008, I received the Fulbright Presidential Scholarship for PhD study to attend the University at Albany.

What are your plans/goals for the future?

After the completion of my PhD study, I will return to Indonesia and continue as faculty member at the University of Muhammadiyah at Malang.

How can CTG help you reach your goal for the future?

I hope the tasks I am learning in CTG will enhance my research skills as well as my perspective in looking at research issues. To have both quantitative and qualitative analytical skills will expand my research scope and point of view. The practical skills that I hope to learn while I am working at CTG will be beneficial in opening new work opportunities as a consultant in Indonesia.

What is a little known or interesting fact about you?

I like listening to Bob Marley and reading Chinese Martial Arts fiction.

Carrie Schneider

Carrie Schneider
Carrie is pursuing her Ph.D. in American Politics with a concentration in Public Law. She is also an adjunct professor in the Department of Political Science at the University at Albany's Rockefeller College of Public Administration and Policy. Her research focuses on the role of interest groups in the judicial system.

What brought you to the Center for Technology in Government?

I came to CTG in the summer of 2000, to help with organizing events. When CTG received $1 million from the National Science Foundation to work on a three-year project I decided to stay and help with the project. This helped me to become more involved in the research aspect of CTG. I wanted to be able to apply and develop more fully the skills that I was learning in the classroom and CTG would give me this opportunity.

What are some of projects you have worked on within CTG?

In my time at CTG, I have worked on three main projects. The first project was a three-year study of knowledge networking in the public sector. This research looked at how organizations and agencies share knowledge in order to get a project accomplished. I have also worked on a pilot that explored government's response to the World Trade Center attacks. I helped with the interviews and the "lessons learned" section of the final report. The third study I worked on while at CTG is a project designed to look at information sharing within the justice system.

How can CTG help you reach your goal for the future?

Eventually I would like to become a professor at a liberal arts college, and continue my research into public law. Through my work at CTG, I have learned research skills I never could have learned in a classroom. Basically everything I know about research I have learned here. CTG is more of a lab for research. Working here has also allowed me to think outside of the "political science box" to explore the many different disciplines throughout the public policy fields.

What is a little known or interesting fact about you?

I volunteer with many different groups in the Capital Region, and am an avid reader. My favorite book is Light in August by William Faulkner.

Benjamin Schwartz

Benjamin Schwartz
In May 2004, Ben will complete his Master's Degree in Public Policy and Administration at the University at Albany. He is focusing on information strategy management and his thesis project deals with helping public organizations best use technology for their information needs.

When did you come to CTG?

I originally came to CTG in June 2003 as a summer intern in the Outreach Department. My main work that summer revolved around designing the newsletter. That fall I joined the information solutions department and began working on the State-Local Internet Gateway Prototype project.

What did you do prior to coming to CTG?

Before coming to UAlbany, I worked in Japan for six years teaching English. Then, as a first year master's student, I worked as a graduate assistant for Professor Julian Zelizer at the Rockefeller School of Public Affairs and Policy. Working for him I mostly did research on the history of congress for the book he was working on.

Why did you come to CTG?

This place has an incredible reputation on the local, national, and international levels. Working at CTG has allowed me to participate in some really innovative research, research that will be incredibly important in the future. Another aspect that sets CTG apart is that the research is practically-based, and can be applied almost immediately to any organization.

What is main thing you have worked on since being at CTG?

I have done most of the quantitative research for the State-Local Internet Gateway Project. I have also helped with writing reports. Mostly, though, I have been used for support in multiple areas.

What are your plans for the future?

If I work in the private sector I would like to be a consultant for government agencies to help them with systems integration. If I work in the public sector I would look into different agencies such as the Office for Technology. Basically anything to stay working with government and technology.

How will your experience at CTG help you with your plans for the future?

Being at CTG has given me the opportunity to deal with questions that are going to be very important in the future. Because CTG deals with cutting-edge research, it is often ahead of the average government agency. Working here puts me in a good position to add value to any agency I might work with in the future.

What is a little known or interesting fact about you?

When I was in Japan I was involved in free-style Japanese hip-hop shows.

Weijia Ran

Weijia Ran
Weijia is a third-year doctoral student at the College of Computing and Information, University at Albany. She is specializing in Information, Government, and Democratic Society and Decision and Policy Sciences.

What brought you to the Center for Technology in Government?

I’m interested in information management and information systems related issues in organizational settings. I have work experience in the private sector, but know little about public organizations. By working at CTG, I hope to develop a better understanding of public organizations, in particular fundamental issues related to information management and information systems in government and the special needs of the public sector in information and information systems management.

What did you do prior to coming to CTG?

My past experience includes work as a software engineer, where my job was to develop and maintain information systems. I was trained to use a technical perspective to look at and think of information related problems in organizations. Through real life working experience, I found that human elements such as communication and management related issues are much more crucial in determining the effectiveness and success of IT projects in organizations than technologies.

What are your plans/goals for the future?

I like analyzing complex scenarios using modeling/simulation techniques. After graduating from the college, I wanted to be an excellent system analyst; a liaison between programmers and clients. But now that I am pursuing a Ph.D. Degree, my plans have changed a little bit. After my graduation, it is most likely that I will look for faculty positions relevant to information systems research and research for policy making, which require modeling/simulation techniques or other research skills.

How can CTG help you reach your goal for the future?

I hope I can practice and improve my research skills by working and learning at CTG. These research skills include writing literature reviews/research proposals, applying for research funding, collecting and analyzing data, and writing and publishing research papers.

Yi-jung Wu

Yi-jung Wu
Yi-jung has been working on her Ph.D. since 2001. While she started out with a focus on public administration, in 2003 Yi-jung decided to transfer to the Department of Educational Administration and Policy Studies. She is exploring changes in the welfare system since the Welfare Reform Act of 1996.

What did you do prior to coming to the Center for Technology in Government?

I completed my Bachelors degree in Public Administration at National Taipei University in Taiwan. As a child, I wanted to be a journalist, but changed my focus to research while I was an undergrad. I came to the Rockefeller College of Public Administration and Policy to work on my Masters Degree. One of my first internships included work on a welfare reform study at the Rockefeller Institute.

What brought you to CTG?

In the final semesters of completing my Masters Degree I decided that I wanted to pursue my Ph.D., and I had heard from other students CTG was a good place to build my research skills.

What are some of the major projects that you have worked on at CTG?

When I came to CTG in 2001, the organization was in the final stages of completing a study about information sharing between different organizations and networks of people. Since the completion of that project, I have been working on a study of information sharing in the criminal justice and public health fields. I have worked on data collection and analysis, and conducted interviews. Currently I am co-writing a paper on how government structures and leadership influence the decision-making process in the justice community.

What are your plans for the future?

Eventually I would like to return to Taiwan to teach and conduct research. Whether I end up there or here in the United States, I believe my education and experience makes me qualified to teach in either the education or the public administration field.

How can CTG help you with your plans?

I believe that the skills I am picking up at CTG are invaluable to my future. This is really the place that showed me how to do research. They let students become involved in the projects and teach the skills required for being a good researcher.

What have you learned?

Technology can only get you so far; people working together have to do the rest.

What is one little known or interesting fact about you?

I love classical music; my favorite composer is Bach.

Lei Zheng

Lei Zheng
Lei Zheng is a Ph.D. student in Public Administration and Policy at the Rockefeller College, University at Albany. His research interest is in information strategy and management in the public sector, especially in the comparative and transnational domain of the field.

What brought you to the Center for Technology in Government?

I became interested in information management and policy in the public sector when I was doing my MPA work at the University of Arizona. When I was searching for Ph.D. programs to further my education, Rockefeller College and CTG stood out. In 2004, I was accepted to the Ph.D. program in Public Administration at the Rockefeller College. I decided to concentrate my study on information strategy and management, which eventually brought me to CTG.

What did you do prior to coming to CTG?

I worked in Shanghai, China for six years in various jobs before I came to the US for my graduate study. My early jobs include working as a tour coordinator in a travel agency, as a marketing assistant at Coty Cosmetics, and as a brand supervisor at Nestlé China. The most recent job before I left China was working as a market intelligence specialist at Xerox China for three and a half years. This job was the first to raise my interests in information management and gave me initial hands-on experiences in the field. In 2004, I obtained a MPA degree at the University of Arizona with a concentration in international management. Prior to coming to CTG, I have worked as a research or teaching assistant for a number of professors in both Arizona and Albany, and was involved in a number of research projects and course instructions.

What are your plans/goals for the future?

My short-term goal is to finish my Ph.D. study. My intermediate goal is to pursue a job in an academic institution or a research center. My long-term dream is to establish a research center like CTG in China and build collaboration with CTG in doing comparative and transnational research or consulting.

How can CTG help you reach your goal for the future?

Everything I worked on and observed so far at CTG is of great help to me in reaching my goals for the future. I am learning how to design and conduct research; how to teach; how to conduct training and consulting; and how to manage projects and build collaborations. All the projects I have been involved in at CTG are exciting and enlightening and I am sure that I will learn more at CTG in the future.


Past CTG Graduate Assistants
2004 Graduate Student Orientation
2004 Graduate Student Orientation at CTG.
Over the past 18 years, CTG has worked with close to 100 graduate students from various departments at the University at Albany, all with a passion for technology and policy. Many have gone on to promising positions in government or academic institutions. The list below are those we have been able to find current information on ― we welcome updates from all who worked at CTG as graduate assistants.

Badahir Ackam

Badahir Ackam
Department: College of Computing and Information

Degree: Ph.D, Information Science, 2009

Country of Origin: Turkey

Dissertation Title: Socio-Technical Processes in Interorganizational Emergency Response and Recovery Process at the World Trade Center

Current Position (as of 2011): Assistant Professor, School of Business, Western New England College

Andrea Baker

Andrea Baker
Department: College of Computing and Information

Degree: Ph.D, Information Science, 2010

Country of Origin: USA

Dissertation Title: The Schenectady Virtual Internet Community: Exploring the Ecology of Political Discourse in a Local Context

Current Position (as of 2011): Communication Instructor and Student Newspaper Advisor, Fayetteville State University (Spring 2012)

Stephen Bajjaly

Stephen Bajjaly
Department: College of Computing and Information

Degree: Ph.D, Information Science, 1993

Country of Origin: USA

Dissertation Title: Managing Emerging Technology in the Public Sector: The Case of Document Imaging

Current Position (as of 2011): Associate Dean and Director, Library and Information Science Program, Wayne State University, Detroit, MI.

Sara Berg

Sara Berg
Department: School of Criminal Justice

Degree: Current Student

Country of Origin: USA

Current Position (as of 2011): PhD Student, School of Criminal Justice, University of Albany, Albany, NY

Tamás Bodor

Tamás Bodor
Department: College of Arts & Sciences, Department of Communication

Degree: Ph.D., Sociology/Communication, 2010

Country of Origin: Hungary

Current Position (as of 2011): Assistant Professor, Media Studies, Division of Communication, University of Wisconsin, Stevens Point

Minal Brahmbhatt

Minal Brahmbhatt
Department: College of Computing and Information

Degree: M.A., Computer Science, 2005

Country of Origin: India

Current Position (as of 2011): Software Engineer, iLook Corp. San Jose, CA.

Lai Chiu-Pi

Lai Chiu-Pi
Department: College of Computing and Information

Degree: M.A., Computer Science, 2005

Country of Origin: Taiwan

David Connelly

Department: Rockefeller College of Public Affairs & Policy

Degree: Ph.D., Public Administration, 2005

Country of Origin: USA

Current Position (as of 2011): Associate Professor, Department of History and Political Science, Utah Valley University

Lucy Dadayan

Lucy Dadayan
Department: College of Computing and Information

Degree: Ph.D, Informatics, 2012

Country of Origin: Armenia

Current Position (as of 2012): Senior Policy Analyst, Rockefeller Institute of Government

Fikret Demircivi

Fikret Demircivi
Department: School of Criminal Justice

Degree: Classes in Criminal Justice

Country of Origin: Turkey

Current Position (as of 2011): IT Dept. Head at Turkish National Police Forensic Laboratory

Denise Dreany

Denise Dreany
Department: College of Computing and Information

Degree: M.A., Library and Information Science and Information Policy, 2008

Country of Origin: USA

Current Position (as of 2011): Knowledge and Information Management Coordinator, NYS Governor's Office of Employee Relations

Tuuli Edwards

Tuuli Edwards
Department: Rockefeller College of Public Affairs & Policy

Degree: MPA, Public Administration, 2010

Country of Origin: Finland

Current Position (as of 2011): Budget Analyst, University at Albany

Ophelia Eglene

Ophelia Eglene
Department: Rockefeller College of Public Affairs & Policy

Degree: Ph.D, Political Science, 2003

Country of Origin: USA

Current Position (as of 2011): Visiting Assistant Professor of Political Science and French, Department of Political Science, Middlebury College

Mark Giguere

Mark Giguere
Department: Rockefeller College of Public Affairs & Policy

Degree: Ph.D., Information Science, 1995

Country of Origin: USA

Dissertation Title: Electronic Document Description Standards: A Technical Feasibility Study of Their Use in the Microform Preservation of Contextual Cues Embedded in Structured Electronic Documents During Digital/Analog/Digital Reformatting

Current Position (as of 2011): Lead Information Technology Specialist (Policy & Planning), Modern Records Program, National Archives and Records Administration, College Park, MD.

J. Ramon Gil-Garcia

J. Ramon Gil-Garcia
Department: Rockefeller College of Public Affairs and Policy, University at Albany, SUNY

Degree: Ph.D., Public Administration & Policy, 2005

Country of Origin: Mexico

Dissertation Title: Enacting State Websites: A Mixed Method Study Exploring E-Government Success in Multi-Organizational Settings.

Current Position (as of 2010): Research Fellow, CTG; Assistant professor, Division of Public Administration, Centro de Investigación y Docencia Económicas, Mexico.

Mohammed Gharawi

Mohammed Gharawi
Department: College of Computing and Information

Degree: Ph.D., Information Science, 2012

Country of Origin: Saudi Arabia

Dissertation Topic: Factors Influencing Sharing Activities in Transnational Public Sector Knowledge Networks: The Case of Mobile Disease Surveillance System Adoption in the Hajj of 2009

Current Position (as of 2011): Doctoral candidate in Information Science, UAlbany's College of Computing an Information

Jennifer Goodall-Powers

Jennifer Goodall-Powers
Department: Rockefeller College of Public Affairs & Policy

Degree: Ph.D., Information Science, 2001

Country of Origin: USA

Dissertation Title: Network Formation and the Development of Trust in Interorganizational Relationships

Current Position (as of 2011): Associate Dean, College of Computing and Information, SUNY Albany, Albany, NY.

Rachel Gaul

Rachel Gaul
Department: School of Business

Degree: MBA, Business Adminstration, 2005

Country of Origin: USA

Current Position (as of 2011): New York State Division of the Budget

Ahmet Guler

Ahmet Guler
Department: Rockefeller College of Public Affairs & Policy

Degree: Ph.D., Public Administration, 2009

Country of Origin: Turkey

Dissertation Title: Explaining torture and its reduction in a police department: A view from below

Current Position (as of 2011): Superintendent, Turkish National Police (TNP)

Charles Han

Department: Rockefeller College of Public Affairs & Policy

Degree: Ph.D., Public Administration, 1998

Country of Origin: Taiwan

Dissertation Title: Exploring a Path to the Formation of Network Collaboration

Current Position (as of 2011): Assistant Professor, Department of Public Administration, Tamkang University, Taiwan

Shahidul Russell Hassan

Shahidul Russell Hassan
Department: Rockefeller College of Public Affairs and Policy, University at Albany, SUNY

Degree: Ph.D., Public Administration & Policy, 2010

Country of Origin: Bangladesh

Dissertation Title: Fair treatment, job involvement, and turnover intention of professional employees in government: The importance of organizational identification as a mediator

Current Position (2011): Assistant Professor, John Glenn School of Public Affairs, Ohio State University, Columbus, OH.

Natalie Helbig

Natalie Helbig
Department: Rockefeller College of Public Affairs & Policy

Degree: Ph.D., Public Administration & Policy, 2010

Country of Origin: USA

Dissertation Title: Thinking Beyond Performance Indicators: A Holistic Study of Organizational Information Use

Current Position (as of 2011): Senior Program Associate, Center for Technology in Government

M. Alexander Jurkat

M. Alexander Jurkat
Department: School of Information Studies

Degree: MSIS, Information Studies, 2010

Country of Origin: USA

Current Position (as of 2011): Technical Writer, Sabic Innovative Plastics

Kristine Kelly

Department: Rockefeller College of Public Affairs & Policy

Degree: Ph.D., Information Science, 1999

Country of Origin: USA

Dissertation Title: A Systems Approach to Identifying Decisive Information for Sustainable Development.

Current Position (as of 2011): Assistant Professor, Business School, Endicott College

Soonhee Kim

Soonhee Kim
Department: Rockefeller College of Public Affairs & Policy

Degree: Ph.D., Public Administration, 1998

Country of Origin: South Korea

Dissertation Title: The Effects of Family Leave Policy on Employees and Agencies in New York State Government: Organizational Dynamics and Policy Evaluation.

Current Position (as of 2011): Professor, Department of Public Administration and International Affairs, Maxwell School of Citizenship and Public Affairs, Syracuse University.

Cydney Klein

Cydney Klein
Department: College of Computing and Information

Degree: Current Masters Student

Country of Origin: USA

Current Position (as of 2011): Masters student at University at Albany's College of Computing and Information

Amanda Kronen

Amanda Kronen
Department: School of Social Welfare

Degree: MSW, Clinical Social Work, 2012

Country of Origin: United States

Current Position (as of 2012): NYTD Project Coordinator/Program Assistant, CTG

Hyuckbin Kwon

Hyuckbin Kwon
Department: Rockefeller College of Public Affairs & Policy

Degree: Ph.D., Public Administration, 2012

Country of Origin: South Korea

Current Position (as of 2011): Ph.D. student in Public Administration and Policy at Rockefeller College

Mark LaVigne

Mark LaVigne
Department: Department of Communication, College of Arts & Sciences

Degree: M.A., Communication, 2003

Country of Origin: USA

Masters Thesis Title: Mobilizing Actors in an Intergovernmental Collaboration: An Actor-Network Theory Approach.

Current Position (as of 2011): Deputy Director, NYS Association of Counties

Roger Lishnoff

Roger Lishnoff
Department: Rockefeller College of Public Affairs & Policy

Degree: M.A., Public Policy, 2005

Country of Origin: USA

Jeff Lorber

Jeff Lorber
Department: Rockefeller College of Public Affairs & Policy

Degree: M.A., Public Affairs and Policy, 2009

Country of Origin: USA

Current Position (as of 2011): Social Insurance Specialist, Social Security Administration

Luis Luna-Reyes

Luis Luna-Reyes
Department: Rockefeller College of Public Affairs & Policy

Degree: Ph.D., Information Science, 2003

Country of Origin: Mexico

Dissertation Title: Collaboration, Trust, and Knowledge Sharing in Information Technology Intensive Projects in the Public Sector.

Current Position (as of 2011): Assistant Professor, Business School, Universidad de las Americas, Puebla, Mexico

Christopher Maitland

Christopher Maitland
Department: Rockefeller College of Public Affairs & Policy

Degree: MPA, Public Administration, 2006

Country of Origin: USA

Current Position (as of 2011): Legislative Budget Analyst, New York State Assembly

Natasha Malik

Natasha Malik
Department: College of Computing and Information

Year of Graduation: M.A., Computer Science, 2006

Country of Origin: India

Current Position (as of 2011): Senior Consultant, Ernst & Young

Jiaoheng Meng

Jiaoheng Meng
Department: College of Computing and Information

Degree: M.A., Computer Science, 2004

Country of Origin: China

Akram Mohammed

Akram Mohammed
Department: College of Computing and Information

Year of Graduation: M.S., Computer Science, 2009

Country of Origin: India

Current Position (as of 2011): PhD Candidate (Expected 2013), Bioinformatics, University at Nebraska; Graduate Research Assistant, University of Nebraska Medical Center

Fawzi Mulki

Fawzi Mulki
Department: College of Computing and Information, Department of Informatics

Degree: Ph.D. Informatics, 2009

Country of Origin: Jordan

Dissertation Title: The Effects of Leadership and Authority on Cross-Boundary Information Sharing in Response to Public Health Crises: A Comparative Study between the United States and Jordan

Current Position (as of 2013): Director of Business Development, Royal Jordanian Airlines

Pamela Neely

Department: Rockefeller College of Public Affairs & Policy

Degree: Ph.D. Information Science, 2002

Country of Origin: USA

Dissertation Title: A Framework and Associated Software Tool for the Analysis of Source Data for a Data Warehouse: Development and Exploratory study

Current Position (as of 2011):Assistant Professor of Accounting, Department of Business Administration and Economics, The College at Brockport/SUNY

Weijia Ran

Weijia Ran
Department: College of Computing and Information

Degree: Current Ph.D. Student, UAlbany

Country of Origin: Taiwan

Current Position (as of 2012): Ph.D. Student, University at Albany

Carrie Schneider

Carrie Schneider
Department: Rockefeller College of Public Affairs & Policy

Year of Graduation: M.A, Political Science, 2004

Country of Origin: USA

Current Position (as of 2011): Budget Analyst, New York State Senate

Jochen Scholl

Jochen Scholl
Department: Rockefeller College of Public Affairs & Policy

Year of Graduation: Ph.D., Information Science, 2002

Country of Origin: Germany

Current Position (as of 2011): Associate Professor, Information School, University of Washington

Ben Schwartz

Ben Schwartz
Department: Rockefeller College of Public Affairs & Policy

Degree: MPA, Public Affairs and Policy, 2004

Country of Origin: USA

Master’s Thesis Title: New Developments in Intergovernmental Information Systems: The New York State Local Internet Gateway Prototype

Current Position (as of 2011): Research Analyst, New York State Office of the State Comptroller

Sudarshan Embar

Sudarshan Embar
Department: School of Business

Degree: MBA, IT Management, 2005

Country of Origin: India

Current Position (as of 2011): IT Audit Leader, Wells Fargo Bank

Yi-Jung Wu

Yi-jung Wu
Department: Department of Educational Administration and Policy Studies, School of Education

Degree: Ph.D., Educational Administration and Policy Studies, 2009

Country of Origin: Taiwan

Current Position (as of 2011): Assistant Professor, Department of Public Policy and Management, Shih Hsin University, Taipei, Taiwan

Jihong Zeng

Jihong Zeng
Department: Rockefeller College of Public Affairs & Policy

Degree: Ph.D., Information Science, 2002

Country of Origin: China

Dissertation Title: Using Keywords/Phrases in Automatically Generating Hypertext Links: An Exploratory Study.

Current Position (as of 2011): Assistant Professor, Management Information Systems, New York Institute of Technology

Jing Zhang

Jing Zhang
Department: Rockefeller College of Public Affairs & Policy

Degree: Ph.D., Information Science, 2003

Country of Origin: China

Dissertation Title: Cross-Boundary Knowledge Sharing: A Case Study of Building the Multi-Purpose Access for Customer Relations & Operational Support (MACROS) System

Current Position (as of 2011: Assistant Professor, Graduate School of Management, Clark University

Lei Zheng

Lei Zheng
Department: Rockefeller College of Public Affairs & Policy

Degree: Ph.D., Public Adminstration and Policy, 2009

Country of Origin: China

Dissertation Title: Leadership Behaviors in Cross-Boundary Information Sharing and Integration: Comparing the U.S. and China

Current Position (as of 2011): Assistant Professor, Department of Public Administration, School of International Relations and Public Affairs, Fudan University, China