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Anthony M. Cresswell
Senior Fellow
Follow on:
- Organizational studies
- Research methods
- The role of information in organizational action and innovation
September 20-22, 2012, Cresswell Presenting Paper at Creating Public Value Conference ▼
Creating Public Value in a Multi-Sector, Shared-Power World is hosted by the Center for Integrative Leadership at the University of Minnesota. The main goal of the conference is to gain a deeper understanding of the foundational building blocks of how public value is created and to identify the characteristic strengths and weaknesses of this approach from a comparative perspective. Anthony Cresswell is presenting a paper entitled, Putting Public Value to Work: A Framework for Public Management Decision Making.
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November 29-30, 2011, CTG Partners on Delivering Course on Critical Decision Making During Crisis ▼
Critical Decision Making During Crisis is a course developed collaboratively by CTG and the National Center for Security & Preparedness in support of the NYS Division of Homeland Security and Emergency Services. In this course the participants explore the decision-making process during daily activities as well as in crisis situations. It will provide discussion around overcoming hindrances and obstacles to effective decision making. The course makes use of scenario-based activity that involves critical decision making under stress and provides experience working in problem-solution situations. Anthony Cresswell will join staff from the National Center for Security & Preparedness in delivering the course.
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November 17-18, 2011, Cresswell to Take Part in Panel Discussion on Open Government at egov2011PL ▼
Anthony Cresswell will be participating on the plenary panel Open Government: Challenges and Opportunities at the 6th European Ministerial eGovernment Conference and Exhibition (egov2011PL). The panel will be focusing on the evolving openness of governments - from open data to open services. The session will facilitate sharing experiences from early adopters and identifying challenges, limits, and benefits arising from increased transparency, participation, and collaboration. It will be moderated by Prof. M. Muraszkiewicz from the Warsaw University of Technology, and also include Nigel Shadbolt, University of Southampton, UK; Haiyan Qian, UN Department of Economic and Social Affairs; and John Higgins, Digital Europe.
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September 26-27, 2011, Cresswell to Present on Public Value at e-Government Seminar ▼
Anthony Cresswell, along with Professor Tero Päivärinta, University of Adger, Norway and Professor Reima Suomi, University of Turku are presenting at an e-Government Seminar given by INFORTE. Throughout the two-days, Tony will give several presentations on The concept of public value, Assessing public value of eGovernment, Assessing public value of eGovernment, along with one on eGovernment development in US government and research. INFORTE offers networking and education events to professionals working in Finnish companies, polytechnics and public administration with invited speakers from some of the top international researchers or industry representatives in their field.
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Brief Bio
From 1999 to 2011, Dr. Creswell served as deputy director of CTG working with a variety of government, corporate and university partners to conduct applied research projects on the policy, management, and technology issues surrounding information use in the public sector. Dr. Cresswell retired at the end of 2011, but continues to work at CTG as a Senior Fellow.
He began working at CTG as a senior research fellow in 1994 and also served as interim director from 2008-2009. One of his major contributions has been his focus on return on investment for government information technology and addressing the core issue of determining public value. In addition, Dr. Cresswell’s efforts have been directed at problems of interorganizational information sharing, knowledge networks, and IT impacts on practice.
Dr. Cresswell has been at the University at Albany since 1979, with faculty appointments in Educational Administration and Information Science. Prior to arriving at the University at Albany, Dr. Cresswell served on the faculties of Northwestern University and Carnegie-Mellon University, and as a Faculty Advisor in the US Office of Management and Budget. In addition to research and teaching in the US, he has worked in information system and policy analysis projects in Africa, Asia, the Middle East, and Caribbean.
Selected Publications
Guney, S., & Cresswell, A.M. (2012). Technology-as-text in the communicative constitution of organization. Information and Organization (forthcoming).
Dawes, S. S., Cresswell, A.M., & Pardo, T.A. (2009). From "need to know" to "need to share": Tangled problems, information boundaries, and the building of public sector knowledge networks. Public Administration Review, 69(3), 392-402.
Luna-Reyes, L. F., Black, L.J., Cresswell, A. M., & Pardo, T.A. (2008). Knowledge sharing and trust in collaborative requirements analysis. System Dynamics Review, 24(3), 265–297.
Cresswell, A.M., Burke, G.B. & Pardo, T.A. Advancing Return on Investment Analysis for Government IT: A Public Value Framework. Albany, NY: Center for Technology In Government, 2006.
Cresswell, A.M., Pardo, T.A., Thompson, F., & Zhang, J. (2006) Trust and collaboration: Knowledge sharing in public it innovations. In R. Traunmuller (Ed.), Knowledge Transfer for eGovernment: Seeking Better Government Solutions. Linz, Austria: Trauner Verlag.
Cresswell, A.M., Return on Investment in IT: A Guide for Government Decision Makers,Albany, NY: Center for Technology in Government, 2003.
See full list of CTG Publications for this author with links ▼
Full List of CTG Publications for this author
Natalie C. Helbig, Anthony M. Cresswell, G. Brian Burke, and Luis Luna-Reyes
, The Dynamics of Opening Government Data,
Center for Technology in Government,
2012
Theresa A. Pardo, Sharon S. Dawes, Anthony M. Cresswell, and Alan Kowlowitz (editor)
, Opening Gateways: A Practical Guide for Designing Information Access Programs,
Center for Technology in Government,
2012
Anthony M. Cresswell, Meghan E. Cook, Natalie Helbig, Taewoo Nam, Weija Ran, and Jana Hrdinova
, Does Mobility Make a Difference? A Cumulative Study of the Impact of Mobile Technology in New York State Child Protective Services
,
Center for Technology in Government,
2012
Anthony M. Cresswell, Djoko Sigit Sayogo, and Lorenzo Madrid
, Assessing the Value of Investments in Government Interoperability,
Center for Technology in Government,
2012
Teresa M. Harrison, Santiago Guerrero, G. Brian Burke, Meghan Cook, Anthony Cresswell, Natalie Helbig, Jana Hrdinová, and Theresa Pardo
, Open Government and E-Government: Democratic Challenges from a Public Value Perspective
,
Proceedings of the 12th Annual International Conference on Digital Government Research (dg.o 2011),
2011
Anthony M. Cresswell
, An Open Government Research and Development Agenda Setting Workshop: A Summary Activity Report
,
Center for Technology in Government,
2011
Anthony M. Cresswell
, Broadband Internet Service Adoption and Use in New York State Households
,
Center for Technology in Government,
2011
Theresa A. Pardo, Anthony M. Cresswell, and Meghan E. Cook
, Information and Technology: Improving Public Sector Capability to Address Societal Challenges,
Center for Technology in Government,
2010
Anthony M. Cresswell, G. Brian Burke, and Celene Navarrete
, Mitigating Cross-Border Air Pollution: The Power of A Network,
Center for Technology in Government,
2009
Theresa A. Pardo, Donna S. Canestraro, Jana Hrdinová, Anthony M. Cresswell, and Anna Raup-Kounovsky
, Creating Enhanced Enterprise Information Technology Governance for New York State: A Set of Recommendations for Value-Generating Change,
Center for Technology in Government,
2009
Sharon S. Dawes, Anthony M. Cresswell, and Theresa A. Pardo
, From ‘‘Need to Know’’ to ‘‘Need to Share’’: Tangled Problems, Information Boundaries, and the Building of Public Sector Knowledge Networks,
This is an electronic version of an Article published in Public Administration Review, Volume 69, Issue 3 (p 392-402) © 2009 the American Society for Public Administration,
2009
Meghan E. Cook, Natalie Helbig, Anthony M. Cresswell, Fawzi H. Mulki, and Bahadir K. Akcam
, Maximizing Current and Future Mobile Technology Investments in New York State Child Protective Services,
Center for Technology in Government,
2008
Meghan E. Cook, Anthony M. Cresswell, Natalie Helbig, Fawzi H. Mulki, Bahadir K. Akcam , and Jana L. Hrdinová
, Assessing Mobile Technologies in Child Protective Services: A Demonstration Project in 23 New York State Local Departments of Social Services,
Center for Technology in Government,
2008
Anthony M. Cresswell, Donna Canestraro, and Theresa A. Pardo
, A Multi-Dimensional Approach to Digital Government Capability Assessment,
Center for Technology in Government,
2008
Meghan E. Cook, Anthony M. Cresswell, Natalie Helbig, Jana L. Hrdinová, Fawzi H. Mulki, and Bahadir K. Akcam
, Assessing Mobile Technologies in Child Protective Services: An Extended Pilot in New York City's Administration for Children's Services,
Center for Technology in Government,
2008
Luna-Reyes, L. F., Andersen, D. F., Richardson, G. P., Pardo, T. A., and Cresswell, A. M.
, Emergence of the governance structure for information integration across governmental agencies: A system dynamics approach,
Proceedings of the Eighth Annual International Conference on Digital Government Research: Bridging Disciplines & Domains (dg.o 2007),
2007
Anthony M. Cresswell, Meghan E. Cook, Natalie Helbig, Jana L. Hrdinová, J. Ramon Gil-Garcia, Fawzi H. Mulki, Bahadir K. Akcam , and Donna S. Canestraro
, Assessing Mobile Technologies in Child Protective Services,
Center for Technology in Government,
2007
Theresa A. Pardo, Meghan E. Cook, Donna S. Canestraro, Jana Hrdinova, Anthony M. Cresswell, and Benjamin French
, Setting the Stage for an Electronic Health Record: A Business Analysis for the New York State Department of Correctional Services,
Center for Technology in Government,
2006
Anthony M. Cresswell, G. Brian Burke, and Theresa A. Pardo
, Advancing Return on Investment Analysis for Government IT: A Public Value Framework,
Center for Technology in Government,
2006
Anthony M. Cresswell and G. Brian Burke
, The Washington State Digital Archives (Case Study),
Center for Technology in Government,
2006
Anthony M. Cresswell and G. Brian Burke
, The Government of Israel’s Merkava Project (Case Study),
Center for Technology in Government,
2006
G. Brian Burke and Anthony M. Cresswell
, The Austrian Federal Budgeting and Bookkeeping System (Case Study),
Center for Technology in Government,
2006
Jing Zhang , Sue R. Faerman, and Anthony M. Cresswell
, The Effect of Organizational/ Technological Factors and the Nature of Knowledge on Knowledge Sharing,
Proceedings of the Thirty-Ninth Annual Hawaii International Conference on System Sciences (CD/ROM), January 4-7,2006, Computer Society Press,
2006
Anthony M. Cresswell, Theresa A. Pardo, Donna S. Canestraro, and Sharon S. Dawes
, Why Assess Information Sharing Capability?,
Center for Technology in Government,
2005
Anthony M. Cresswell, Theresa A. Pardo, Donna S. Canestraro, Sharon S. Dawes, and Dubravka Juraga
, Sharing Justice Information: A Capability Assessment Toolkit,
Center for Technology in Government,
2005
Theresa A. Pardo, Anthony M. Cresswell, Sharon S. Dawes, Brian Burke, Lucy Dadayan, Sudarshan Embar, and Hyuckbin Kwon
, Building State Government Digital Preservation Partnerships: A Capability Assessment and Planning Toolkit, Version 1.0,
Center for Technology in Government,
2005
J. Ramón Gil-García, Carrie A. Schneider, Theresa A. Pardo, and Anthony M. Cresswell
, Interorganizational Information Integration in the Criminal Justice Enterprise: Preliminary Lessons from State and County Initiatives,
Proceedings of the Thirty-Eighth Annual Hawaii International Conference on System Sciences (HICSS 2005),
2005
Luna-Reyes, L. F., Mojtahedzadeh, M., Andersen, D. F., Richardson, G. P., Pardo, T. A., Burke, G. B., Wu, Y., Cresswell, A. M., Bodor, T., Canestraro, D. S., Dawes, S. S., Demircivi, F., Schneider, C., and Thompson, F.
, Emergence of the governance structure for information integration across governmental agencies: A system dynamics approach,
Proceedings of the Twenty-Second International Conference of the System Dynamics Society,
2004
Luna-Reyes, L. F., Mojtahedzadeh, M., Andersen, D. F., Richardson, G. P., Pardo, T. A., Burke, G. B., Wu, Y., Cresswell, A. M., Bodor, T., Canestraro, D. S., Dawes, S. S., Demircivi, F., Schneider, C., and Thompson, F.
, Scripts for interrupted group model building: Lessons from modeling the emergence of governance structures for information integration across governmental agencies,
Proceedings of the Twenty-Second International Conference of the System Dynamics Society,
2004
Anthony M. Cresswell
, Return on Investment In Information Technology: A Guide for Managers,
Center for Technology in Government,
2004
Anthony M. Cresswell
, Exemplary Practices in Electronic Records and Information Access Programs,
Center for Technology in Government,
2004
Sharon S. Dawes, Theresa A. Pardo, Stephanie Simon, Anthony M. Cresswell, Mark F. LaVigne, David F. Andersen, and Peter A. Bloniarz
, Making Smart IT Choices: Understanding Value and Risk in Government IT Investments,
Center for Technology in Government,
2004
Pardo, T. A., Cresswell, A. M., Dawes, S. S., and Burke, G. B.
, Modeling the social and technical processes of interorganizational information integration,
Proceedings of the Thirty-Seventh Annual Hawaii International Conference on System Sciences (HICSS 2004),
2004
Sharon S. Dawes, Theresa A. Pardo, and Anthony M. Cresswell
, Designing electronic government information access programs: a holistic approach ,
Government Information Quarterly,
2003
Theresa A. Pardo, Sharon S. Dawes, and Anthony M. Cresswell
, Opening Gateways: Online Workbench ,
Center for Technology in Government,
2003
Theresa A. Pardo, Sharon S. Dawes, Anthony M. Cresswell, Fiona Thompson, and Giri Kumar Tayi
, Finding Our Future: A Research Agenda for the Research Enterprise,
Center for Technology in Government,
2002
Theresa A. Pardo, Sharon S. Dawes, and Anthony M. Cresswell
, Opening Gateways: A Practical Guide for Designing Electronic Records Access Programs ,
Center for Technology in Government,
2002
Anthony M. Cresswell and Theresa A. Pardo
, Implications of Legal and Organizational Issues for Urban Digital Government Development,
Government Information Quarterly,
2001
Peter Bloniarz, Donna Canestraro, Meghan Cook, Tony Cresswell, Sharon Dawes, Mark LaVigne, Theresa Pardo, Jochen Scholl, and Stephanie Simon
, Insider's Guide to Using Information in Government,
Center for Technology in Government,
2000
Anthony Cresswell, Mark LaVigne, Stephanie Simon, Sharon Dawes, David Connelly, Shrilata Nath, and James Ruda
, And Justice for All: Designing Your Business Case for Integrating Justice Information,
Center for Technology in Government,
2000
Anthony M. Cresswell and David R. Connelly
, Reconnaissance Study: Developing a Business Case for the Integration of Criminal Justice Information,
Center for Technology in Government,
1999
Sharon S. Dawes and Anthony M. Cresswell
, Report of the Field Test to Evaluate a Decision Support Tool for Psychiatric Assessments in Emergency Rooms,
Center for Technology in Government,
1995
J. Zhang, A. Cresswell, and F. Thompson
, Participants’ Expectations and the Success of Knowledge Networking in the Public Sector,
Center for Technology in Government,
- Ed.D., Educational Administration, 1970, Teachers College, Columbia University
- M.S. Educational Administration, 1967, Northern Illinois University
- B.S. Chemistry, 1962, Northern Illinois University
© 2012 The Research Foundation of State University of New York