About CTG: people

Donna Canestraro, PMP

Program Manager

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Specialty

Interagency and Intergovernmental Information Sharing and Integration
Business Process Analysis and Process Improvement
Electronic Records Management
Governance Process and Structures
Critical Decisions Making Processes
Strategic Planning

Upcoming and Recent Events

April 23, 2013, Canestraro and Sutherland to Speak at NYSLGITDA Spring Conference ▼

Donna Canestraro and Megan Sutherland will be speaking at the NY State Local Government IT Directors Association's (NYSLGITDA) spring conference. They will be highlighting CTG's broadband work with New York State and giving updates on the launch of the redesigned broadband speedtest website and ongoing efforts to collect broadband information from New York's community anchor institutions (CAI). CTG has been reaching out to the county IT directors for assistance in collecting the CAI data. NYSLGITDA is dedicated to the coordination and improvement of information technology in all types of governments in New York State.
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September 5-6, 2012, CTG Participating on Panels at GTC East ▼

GTC East is an event for and about state and local government to foster discussion and dialogue on the use of information technology as a strategic tool for managers, executives and policy makers. At this year's conference, CTG will be participating on the following panels: IT Governance (Theresa Pardo); Knowledge Sharing and Cross Boundary Collaboration (Donna Canestraro); and The Transparency of Transparency (Meghan Cook & Natalie Helbig).
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October 19, 2011, Canestraro and Werthmuller to Conduct Workshop On Designing a Mobile Strategy ▼

To help agencies formulate their strategic plans for devloping citizen-facing mobile capacities, the US General Services Administration (GSA) has asked CTG to conduct a workshop for federal government professionals. While many government professionals see mobile as the way of the future, they also recognize that such change requires a broad-ranging strategic approach enabling the transformation to be as effective and beneficial as possible. A strategic framework positions mobile technologies within the larger organizational context of policy, management, business practices, and mission. During the workshop, the participants will review and discuss a high level strategic planning approach to gain a better understanding of what citizen-facing mobile government entails and what challenges arise when implementing it.
This workshop supports GSA's Making Mobile Gov Project.

Brief Bio

Donna’s current work focuses on the policy, management, and technology issues related to inter- and intra-organizational information integration, enterprise IT Governance, and business process analysis. As Program Manager, Donna brings more than 30 years of professional experience in program and project management, adult education, and information technology to CTG’s partnership projects. She has been with the Center since 1999 and has worked collaboratively with Center partners from the government, corporate, and academic arena on policy, management, and technology issues surrounding information use in the public sector.

Over her tenure at the Center, Donna continues to work with state and federal agencies as well as international organizations in helping foster public sector innovation, enhance capability, and improve their information management strategies. She has brought her expertise in assisting groups in creating business cases, strategic plans, and governance structures. She is highly experienced in facilitation, group decision conferences, and all facets of collaborative work.

Donna has experience in the fields of education and training, marketing, management, and customer service. Prior to joining CTG, she was the Program Manager with the Professional Development Program at the University at Albany's Nelson A. Rockefeller College. She previously worked at UNISYS Corporation as both the solution center manager of the Albany district and State regional product manager. Prior to that, Donna was a manager with the General Electric Company at both the Pittsburgh and Schenectady operations.

Selected Publications

Pardo, T.A., Canestraro, D.S., Hrdinova, J., Cresswell, A.M., and Raup-Kounovsky, A. Creating Enhanced Enterprise Information Technology Governance for New York State: A Set of Recommendations for Value-Generated Change. Albany, NY: Center for Technology in Government, 2009.

Costello, Jim, Canestraro, D.S, Gil-Garcia, J.R., & Werthmuller, D. Using XML for Web Site Management: Lessons Learned Report, Albany, NY: Center for Technology in Government, 2008.

Costello, Jim, Canestraro, D.S, Werthmuller, D., Gil-Garcia, J.R., & Baker, Andrea. Using XML for Web Site Management: An Executive Briefing on streamlining workflow, reducing costs, and enhancing organizational value, Albany, NY: Center for Technology in Government, 2007.

Costello, Jim, Canestraro, D.S, Werthmuller, D., Gil-Garcia, J.R., & Baker, Andrea. Using XML for Web Site Management: Getting Started Guide, Albany, NY: Center for Technology in Government, 2006.

Canestraro, D.S, Pardo, T.A., Hrdinova, J., O’Connell, P. A Performance Measurement Framework for Balancing Growth and Public Safety: Town of Bethlehem. Albany, NY: Center for Technology in Government, 2006.

Cresswell, A.M., Canestraro, D.S., Pardo, T.A., Dawes, S.S., and Juraga, D. Sharing Justice Information: A Capability Assessment Toolkit . Albany, NY: Center for Technology in Government, 2005.

Cresswell, A.M., Canestraro, D.S., & Pardo, T.A. (November 2005). A Multi-dimensional Approach to Digital Government Capability Assessment. Paper presented at the Association for Public Policy Analysis and Management (APPAM) Conference, Washington DC.

See full list of CTG Publications for this author with links ▼

Full List of CTG Publications for this author

Theresa Pardo, Djoko Sigit Sayogo, and Donna Canestraro

, Computing and Information Technology Challenges for 21st Century Financial Market Regulators , Proceeedings of IFIP International Federation for Information Processing 2011, 2011

Natalie Helbig, Evgeny Stryin, Donna Canestraro, and Theresa Pardo

, Information and Transparency: Learning from Recovery Act Reporting Experiences. , (Forthcoming) Proceedings of the Eleventh Annual International Conference on Digital Government Research: (dg.o 2010), 2010

Theresa A. Pardo, Donna S. Canestraro, Jana Hrdinová, Anthony M. Cresswell, and Anna Raup-Kounovsky

, Creating Enhanced Enterprise Information Technology Governance for New York State: A Set of Recommendations for Value-Generating Change, Center for Technology in Government, 2009

J. Ramon Gil-Garcia, Donna Canestraro, Jim Costello, Andrea Baker, and Derek Werthmuller

, Fostering Innovation in Electronic Government:Benefits and Challenges of XML for Web Site Management, Center for Technology in Government, 2008

Anthony M. Cresswell, Donna Canestraro, and Theresa A. Pardo

, A Multi-Dimensional Approach to Digital Government Capability Assessment, Center for Technology in Government, 2008

Jim Costello, Donna S. Canestraro, J. Ramón Gil-Garcia, and Derek Werthmuller

, Using XML for Web Site Management: Lessons Learned Report, Center for Technology in Government, 2008

Donna S. Canestraro, Theresa A. Pardo, and Anna Raup-Kounovsky

, Exploring Regional Telecommunications Incident Response Coordination, Center for Technology in Government, 2007

Donna S. Canestraro, Jana Hrdinová, Jim Costello, Theresa A. Pardo, and Derek Werthmuller

, Knowledge Sharing Innovations in the Natural Resources Community: A toolkit for community-based project teams, Center for Technology in Government, 2007

Jim Costello, Donna S. Canestraro, Derek Werthmuller, J. Ramon Gil-Garcia, and Andrea Baker

, Using XML for Web Site Management: An Executive Briefing on streamlining workflow, reducing costs, and enhancing organizational value, Center for Technology in Government, 2007

Cooren, F., Thompson, F., Canestraro, D. S., and Bodor, T.

, From Agency to Structure: Analysis of an Episode in a Facilitation Process, Human Relations, 2007

Anthony M. Cresswell, Meghan E. Cook, Natalie Helbig, Jana L. Hrdinová, J. Ramon Gil-Garcia, Fawzi H. Mulki, Bahadir K. Akcam , and Donna S. Canestraro

, Assessing Mobile Technologies in Child Protective Services, Center for Technology in Government, 2007

Theresa A. Pardo, Meghan E. Cook, Donna S. Canestraro, Jana Hrdinova, Anthony M. Cresswell, and Benjamin French

, Setting the Stage for an Electronic Health Record: A Business Analysis for the New York State Department of Correctional Services, Center for Technology in Government, 2006

Jim Costello, Donna S. Canestraro, Derek Werthmuller, J. Ramon Gil-Garcia, and Andrea Baker

, Using XML for Web Site Management: Getting Started Guide, Center for Technology in Government, 2006

Anthony M. Cresswell, Theresa A. Pardo, Donna S. Canestraro, and Sharon S. Dawes

, Why Assess Information Sharing Capability?, Center for Technology in Government, 2005

Anthony M. Cresswell, Theresa A. Pardo, Donna S. Canestraro, Sharon S. Dawes, and Dubravka Juraga

, Sharing Justice Information: A Capability Assessment Toolkit, Center for Technology in Government, 2005

Luna-Reyes, L. F., Mojtahedzadeh, M., Andersen, D. F., Richardson, G. P., Pardo, T. A., Burke, G. B., Wu, Y., Cresswell, A. M., Bodor, T., Canestraro, D. S., Dawes, S. S., Demircivi, F., Schneider, C., and Thompson, F.

, Emergence of the governance structure for information integration across governmental agencies: A system dynamics approach, Proceedings of the Twenty-Second International Conference of the System Dynamics Society, 2004

, Scripts for interrupted group model building: Lessons from modeling the emergence of governance structures for information integration across governmental agencies, Proceedings of the Twenty-Second International Conference of the System Dynamics Society, 2004

Peter Bloniarz, Donna Canestraro, Meghan Cook, Tony Cresswell, Sharon Dawes, Mark LaVigne, Theresa Pardo, Jochen Scholl, and Stephanie Simon

, Insider's Guide to Using Information in Government, Center for Technology in Government, 2000

Mark LaVigne, David R. Connelly, Donna S. Canestraro, and Theresa A. Pardo

, Reassessing New York: A Collaborative Process, Center for Technology in Government, 2000

T. A. Pardo and D.S. Canestraro

, The Challenge of Integrating Data for E-Government, Center for Technology in Government,

Education

M.S., Curriculum and Instructional Design, 2001, University at Albany/State University of New York
B.S., Education, 1977, Plattsburgh State University of New York